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 Webe Fans Club and Enquiries V5, talk about unlimited

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johnnyc
post May 4 2017, 01:56 AM

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QUOTE(rafieq @ May 4 2017, 12:16 AM)
Hi all, anyone here ur webe mobile got suspended? my one got suspended. reason is because they say i put on non mobile device. yes, i put in usb modem. but not sharing, only use in one PC. i thought if only we put in mifi only can get suspended.
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mine one has been suspended. to unsuspend, need to go to commissoner of oath to make Statutory Declaration and a copy of NRIC to webe
johnnyc
post May 4 2017, 02:40 AM

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QUOTE(rafieq @ May 4 2017, 02:02 AM)
sigh.. like this better terminate. if resume also later might suspend again.
Webe Broadbnd also only get 30GB. Not enough for me. haha. Time to jump ship.
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I doesn't need to DL a lot, just need for streaming movies
Too bad then, I use back Chormecast with my old note 4
johnnyc
post May 4 2017, 07:25 PM

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QUOTE(yvliew @ May 4 2017, 11:14 AM)
what's Statutory declaration?
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Surat sumpah.. easy only, just write that will abide with the term and condtion and get it stamped by commissioner of oath
In fact, the commissioner told me, previously got people kantoi because of webe too
LOL

QUOTE(alucard89 @ May 4 2017, 11:48 AM)
Was yours also suspended because you used on usb modem too? So still got risk of that happening if using on tmgo modem?
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Yup, USB modem kena kantoi.
Fine, I use back my chromecast.. previously, i lazy to put chromecast with my tv as I just to watch Kodi with my laptop
johnnyc
post May 4 2017, 10:54 PM

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QUOTE(westlife @ May 4 2017, 09:31 PM)
Walau so much restriction. Use fixed line broadband plus normal mobile line data plan better.
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Well, the plan is for mobile only. Can't blame webe to suspend the suspected non mobile data usage.
johnnyc
post May 5 2017, 12:19 PM

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QUOTE(pioneer86 @ May 5 2017, 02:05 AM)
That is why i terminated after 6 months of using, i realized too much of restriction and hardly to use more than 20gb in the entire month with such a low speed.i rather take a normal plan even though not unlimited.
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If they can't reinstate back the account, going to terminate it and switch to Digi infinite by this month before its ends
johnnyc
post May 6 2017, 07:41 AM

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QUOTE(rafieq @ May 5 2017, 10:34 PM)
This one i just order. today arrived. Before this using old modem but speed only 3g.
That why want to change. Mana tau kena suspend...
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Well, for me, be better to get unsuspend first
As they're​ ex P1, which is so famous to drag people to ctos.
I don't want to kena ctos as I have pending loan application.
Want to terminate, be better to go to office and get black and white of termination letter to avoid trouble later.

johnnyc
post May 7 2017, 08:42 PM

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So, just after giving them surat sumpah , they just unblock my account today after being suspended few days ago

Going to terminate it after paying all the due.

This post has been edited by johnnyc: May 7 2017, 08:43 PM
johnnyc
post May 7 2017, 11:58 PM

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QUOTE(Gregar Forte @ May 7 2017, 08:50 PM)
So long webe. Welcome digi infinite  rclxm9.gif
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The better choice, going to downgrade the TM line

QUOTE(HongKi @ May 7 2017, 09:39 PM)
where next?

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Digi infinite 150, I got my Huawei B315 CPE device ready for it
johnnyc
post May 20 2017, 10:49 PM

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https://www.amazon.com/Samsung-All-Share-Wi...vp_only_reviews

Restrictions to mobile, use this device for example to beat the small screen restrictions.
Cast Streaming video to TVs.
They cannot to block it
johnnyc
post May 22 2017, 05:06 PM

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QUOTE(zero_hour @ May 22 2017, 04:38 PM)
same as chromecast rite?
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yes, similar to chromecast.
johnnyc
post May 22 2017, 11:31 PM

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QUOTE(Mr Gray @ May 22 2017, 06:10 PM)
But this one would mirror the phone screen. Phone would continue to run, therefore deplete the battery. With chromecast, the phone is just a remote control. Chromecast runs the video on its own. But yeah, u can use Samsung all share with webe, but chromecast not possible with webe.
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Yes, it's to beat small screen restriction by casting to big screen like HDTV. LOL, I could cast kodi with my phone and this devices if i want.
This will eat a lot of data since the phone will be on their own LTE network and not on roaming with celcom, which has been locked to 2 Mbps
Note 4 with extended battery 10,000 mAH zerolemon is prefect choice for casting video streaming to HDTV and other devices

if they not so lansi, insisting for surat sumpah to unsuspend the line, i would continue to use webe.
johnnyc
post May 24 2017, 06:15 PM

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What so hard to understand that webeM is for phone usage only?

Their T & C has clearly stated, no hotspot, phone usage only. blame me and most Malaysian doesn't read up fully of it.
Remember that when firstly introduced, must need to use certified phone to enjoy the discount? From 199 to 79, the subscriber must be TM user and use the certified phone

From day one which they introduced the plan, it clearly said that the plan is for phone usage and they have the right to suspend or terminate the abuser.

It was my lucky star , I already use up to 4 month with USB modem before being suspended for abuse. I think they have begin to clamp down those suspected abuser when they introduced the 3 month 1GB free hotspot
johnnyc
post May 25 2017, 01:46 PM

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QUOTE(MakNok @ May 25 2017, 01:04 PM)
alex,
see john reply.

as stated..Webe T&C since Day 1 straight forward.
saying Webe not sincere is illogical...and you have only yourself to blame
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Exactly, blame myself too, even I knew this is for phone only' plan. Actually, they're​ quite lenient to not straight terminate the account and make this difficult as they can reserved the right to recover the due which I as a subscriber whom already agreed with the T&C when signing up for this plan with them.

Don't mess with TM as the big brother in Malaysia Telco.


johnnyc
post May 31 2017, 09:27 PM

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Just aware, if kena kantoi due to non mobile usage, to unblock it, need to write surat sumpah and get it choped by pensuruhjaya sumpah

But if kantoi again.. I have no idea if webe will take legal action or not as these surat sumpah are legal document in malaysian law
johnnyc
post Jun 9 2017, 07:34 PM

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Just went to TM point for name transfer and saw the leaflet for webeB 60GB for RM 99 promo

Too bad, it must be under their own 4g coverage for webeB.
It will be a good alternative to Digi B and umobile B
johnnyc
post Jun 9 2017, 09:22 PM

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QUOTE(Mr Gray @ Jun 9 2017, 08:09 PM)
Wow. 60GB for RM99 is quite a steal. I don't see anything like that on the website, I suppose it's a promotion that's only available at TM Point, too bad.
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Actually , they got it for biz account https://www.webe.com.my/biz/products/webe-broadband-biz..
the leaflet, it might be for biz account.

QUOTE(alucard89 @ Jun 9 2017, 08:17 PM)
Webe broadband also cap youtube/other google services?

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Why to restrict youtube and google? it's broadband service AFAIK execpt stupid umobileB videoONZ and webeM
Can use it without restriction, as it under the webeB' quota anyway.

johnnyc
post Jun 9 2017, 10:49 PM

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QUOTE(Hezegroth @ Jun 9 2017, 10:35 PM)
How do i terminate webe, tomorrow saturday can ?
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why wait? u can live chat with them now.. to terminate account, make sure to get confirmation slip.

or u prefer face to face, go to Sunway Pyramid webe service center, open daliy
johnnyc
post Jun 9 2017, 10:54 PM

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QUOTE(Hezegroth @ Jun 9 2017, 10:52 PM)
they will email the comfirmation or receive from live chat ?
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Insist them for the confirmation slip to send it to your registered email

This post has been edited by johnnyc: Jun 9 2017, 10:55 PM
johnnyc
post Jun 9 2017, 11:06 PM

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QUOTE(Hezegroth @ Jun 9 2017, 11:01 PM)
how long i have to wait to terminate ?
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standard response will be one to two business day, you will receive the final bill or refund from webe.
Ask them at live chat, when they will send the final bill to you?
johnnyc
post Jun 9 2017, 11:54 PM

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QUOTE(Hezegroth @ Jun 9 2017, 11:08 PM)
just got this response, so i have to wait till monday the soonest .  dry.gif
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Be patience then, they already received your request.

why kena suspended? kantoi due to non-mobile usage?



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