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 Webe Fans Club and Enquiries V5, talk about unlimited

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alucard89
post Jun 15 2017, 04:52 PM

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QUOTE(yvliew @ Jun 15 2017, 02:59 PM)
Anyone here got suspended??
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You too? For tethering or vpn?
Saw another post at fb group said he used vpn
Looks like they're adding more reason for suspension

Too much youtube streaming
Too much data consumption

Lolwut?

This post has been edited by alucard89: Jun 15 2017, 05:03 PM
alucard89
post Jun 16 2017, 04:54 AM

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QUOTE(adamw @ Jun 15 2017, 10:10 PM)
Wonder those that get suspended is just single simcard user account or they suspend multiple sims account as well? I have 5 sims brows.gif
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I asked help chat, if any one of the sim gets suspended they'll suspend all sims on that account
alucard89
post Jun 16 2017, 05:04 AM

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QUOTE(johnnyc @ Jun 15 2017, 11:13 PM)
https://www.webe.com.my/webe-agreements/web...cy-20170302.pdf

Be warned, those who use the service with usb modem, download file and streaming abnormally or excessive within short time will be suspended.
Any telco have their FUP, it will suspend any abuser as it's their right to do so.
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So what's the 'accepted' webe download traffic now
I'm like kazairol where we just use direct link all the time
alucard89
post Jun 16 2017, 08:24 AM

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QUOTE(GameSky @ Jun 15 2017, 09:44 PM)
totally topkek.. some used over 100GB and got suspended as well..
coz a lot data been used within short period..

webe becoming p1 back, lol
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I don't remember much about p1 other than their potong2 ads.
So they've suspended p1 customers also in the past for the same reason?
alucard89
post Jun 16 2017, 08:26 AM

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QUOTE(adamw @ Jun 16 2017, 07:48 AM)
Unless they changed their T&C if you don't use VPN or tether to other devices you can lodge a complaint with MCMC if you get suspended.
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I just straightaway get the letter signed since I need that line
a.s.a.p
Lodging complaint looks like gonna consume more time
alucard89
post Jun 16 2017, 03:56 PM

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QUOTE(GameSky @ Jun 16 2017, 10:45 AM)
if u want to use webe.. makesure you comply to these
> no tablets, even the tablet got call function
> bypass via using pdanet confirm triggered the banhammer soon
> dont download too much, else also kena ban hammer
> dont simply mass sms to fren even for classmates or colleague like invitation to your wedding..also will kena ban
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ts stephantsen needs to update this on first page
They're going full banhammer now
alucard89
post Jun 16 2017, 03:57 PM

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QUOTE(kazairol @ Jun 16 2017, 10:13 AM)
Yup, they said I happen to sent a bulk of SMS in a short time. When I ask for record, they said need to wait for upcoming bill, see the statement there doh.gif
No tether, except for that 1GB free every month.
I guess maybe thats the case, but they insist in my case its because that SMS usage violation.

Anyway I just follow the procedure to reactivate my account back and its OK now, if still got suspended again I will terminate webe for sure haha.

Upon getting the Surat Sumpah the officer suggest me to do a Police report, so I did, attached together with the Surat Sumpah.
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Bro, your account already online? How long did it take after submit surat sumpah?
alucard89
post Jun 16 2017, 05:55 PM

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QUOTE(kazairol @ Jun 16 2017, 05:43 PM)
Yup, went to webe lounge at Sunway Pyramid, it takes 2-3 hours to reactivate after I submit the doc. They said within 24 hours.

But they didnt sent any notification for you saying ur account is now active, thats why I wonder.
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Oh so you went straight to their office?
I just sent by email and still not activated, 2 days now
Probably that police report also speed up your line activation
alucard89
post Jun 18 2017, 05:19 AM

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QUOTE(Darkz01 @ Jun 18 2017, 02:47 AM)
mine kena suspended before only mine kena...my subline can still use macam biasa not kena suspend
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Oh, good to know that
At least now I know they gave me the wrong info
Btw, why did you get suspended? Too much data traffic?

This post has been edited by alucard89: Jun 18 2017, 05:23 AM
alucard89
post Jun 19 2017, 02:04 PM

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QUOTE(johnnyc @ Jun 16 2017, 06:34 PM)
Do they let u know what's reason kena kantoi?
Why so troublesome until need the police report?
Last time for me, they need only surat sumpah and IC copy.

I just emailed to them and they reactivated the line after 2 business day later
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QUOTE(Darkz01 @ Jun 19 2017, 02:03 AM)
probably coz that time i already used around 103gb and they suspect me use any 3rd party app to bypass tethering detection...
and no i did not...
so i deny it in my surat sumpah...few hours later my line reactivated.
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Just not my luck I guess, already 4th day and still barred.
I heard some people wait even longer like 1 week and still not online
alucard89
post Jun 20 2017, 07:59 AM

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QUOTE(Darkz01 @ Jun 20 2017, 01:30 AM)
you send the letter and copy of ic thru email?
if yes, then memang lambatlah...
if webe lounge near to your place just walk in submit je...
within 1-2 hours terus reactivate.

known this from chat with CS.
tried it and it is true
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I'm at kerteh bro, not exactly near to any webe hq
Or can also go to nearest tmpoint & not just the webe hq in kl?

The chat support sure as heck didn't mention that
Keep on insisting the team will respond back and need to wait 3-5 days

This post has been edited by alucard89: Jun 20 2017, 08:25 AM
alucard89
post Jun 20 2017, 08:29 AM

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QUOTE(johnnyc @ Jun 19 2017, 05:38 PM)
Ask them to expedite the process..
BTW, when I saw last month' bill.. I was surprised, normally the bill amount would be RM 83 plus plus.. but however, they charged me around RM 23.

Last month kena kantoi and suspended
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Billing also gets reduced? Interesting
Anyone else got that too?
alucard89
post Jun 21 2017, 02:46 PM

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QUOTE(mrfarhatadib89 @ Jun 21 2017, 12:03 PM)
just now a webe representative call me. she offer waive deposit if i register with her. then i said dowan bcoz youtube speed is capped. then she said where got capped..can watch in hd.

izit true youtube not capped anymore or she just talking BS?
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Youtube/other google services capped at 2-3mbps
Gooding enough for 720p
alucard89
post Jun 21 2017, 02:55 PM

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QUOTE(mrfarhatadib89 @ Jun 21 2017, 02:49 PM)
i test on my friend's iphone 6
when i want to change the resolution in youtube, got error saying
limited by carier
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Not sure about youtube ios, on android can change any resolution
Youtube ios doesn't allow manual quality selection on mobile data right? Unless got jb

This post has been edited by alucard89: Jun 21 2017, 02:57 PM
alucard89
post Jun 22 2017, 09:15 AM

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QUOTE(TrollNoob @ Jun 22 2017, 08:59 AM)
how do you guys get 100gb on mobile?

my office here, nak dapat 0.01Mbps pun payah
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Depends on location, my home can get 16-24mbps and stream hd from ifllix, iptv etc easily
I'm sure others get higher speed than me
alucard89
post Jun 22 2017, 10:27 AM

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QUOTE(Nazrull @ Jun 22 2017, 10:24 AM)
I can't say much about webe act of suspending unfortunate user, but I can say their network speed is improving little by little. Slowly band 38 start showing up here in my area.
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How's the speed on band 38?
alucard89
post Jun 22 2017, 10:50 AM

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QUOTE(Nazrull @ Jun 22 2017, 10:39 AM)
Base on speed test I've done, when the signal is great it's somewhere between 25-35 Mbps.

P/s: Look at the top left of my picture attached, I'm currently on band 38.
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Are there both band 5 & 38 available at your area?
Do you manually lock to band 38?
alucard89
post Jun 22 2017, 11:23 AM

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QUOTE(Nazrull @ Jun 22 2017, 11:13 AM)
1. Yes both are available.
2. Dunno how to lock signal. Anyone here know any method?
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I think you can use lte guru
How do you scan for for lte band available?
alucard89
post Jun 22 2017, 09:12 PM

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QUOTE(Nazrull @ Jun 22 2017, 11:41 AM)
Owh I prefer not to root my phone.
I use LTE Discovery app. Go to setting and choose 'Live Notification'.
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I don't see live notification in the setting
Attached Image




alucard89
post Jun 22 2017, 11:03 PM

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QUOTE(Nazrull @ Jun 22 2017, 10:22 PM)
Is your version the latest one? Mine version 4.12.
And it do have live notification.
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Ok, after allow some more information
It shows up, now it's enabled
Should I check the lte logs?
Attached Image

All lte band should be listed here?




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