Not sure if this topic should be under Telco Talk or networking.

Last week DiGi upgraded service with VoLTE, on handphone it showed the icon.
I have Huawei E5186 router that supports VoLTE, I search in internet but can't find info about setting up VoLTE on router, not even sure if it is automatically setup or what.

Connect normal phone to the RJ11 port the dial tone is engaged dial tone not working.
If set to 3G or Auto then can make call, but it is not VoLTE just normal call, and at LTE when make call it will drop to 3G and come back to LTE after the call, with this the ping and speed is haywire.

Expert please advise

Found below statement at Digi Broadband website: Not sure whether this is what causing it?


Can I make VoIP calls (Eg. WhatsApp calls) using my Broadband subscription?

No, VoIP calls are not allowed on Broadband plans, but we do have Internet Top Ups that allow you to make VoIP calls (More information under Internet Top Up section).

Digi does have VoLTE support but only limited to Huawei Mate 9 and iPhone 5S and later iPhone. Eventhough you are able to activate VoLTE on this modem, moat likely it wouldn't work.

How u guys using router to receive/make call even if the router can support volte?
Plug in a dial pad/earphone to router?
Virtual dial.pad on computer?

Need your router support phone call... connect like TM phone then ok liao.

If it's through a router, then it's not VoLTE. Maybe what you're looking for is Voice over Wi-Fi.

Only U Mobile has that at the moment AFAIK.

Seem like not much people know about this router. Had you check with your seller?

Huawei modem/router commonly each model has more than one Sub model. And there are also rebrand or aka customized for certain telco.

Last thing i can advise you is try download Huawei Hilnik app, see is there any VoLTE setup through app.

dunno how to setting volte call


This post has been edited by HolySatan: Mar 31 2017, 12:54 PM

Bro u manage to get VoLTE working on E5186s-22? I am using the exactly same router. But your screenshot is handphone ?

The router has a RJ11 phone jack to connect to simple house telephone using telephone cable.

android apps.. Huawei HiLink (Mobile WiFi)

normal call tested.. volte dont know..

Just now i asked seller, he said Huawei never officially stated that E5186 supports VoLTE
In the internet all articles about this router says VoLTE is supported, but noone tested it.
The router i received is with Huawei logo not other Telco logo.

oic, the VoLTE activated message is in sms? what did you do to activate that or it is done automatically.
that sms received after inserting the sim into router or before that already got , i see the date is yesterday.

yesterday dapat digi 150 infinite sim..
insert sim to modem then got 2 sms.. capture & volte..

I also yesterday dapat digi 150 infinite simcard, 2 sim i bought. insert straight into router but no sms ler
may i know your Software version? mine is 21.306.01.00.00

To do VoLTE call use plug in normal phone and make call. make sure network is set to "4G only" otherwise it will do normal voice call.

This infinite plan does not support torrent, can use VPN to overcome but speed slow ler...

This post has been edited by iiee: Mar 31 2017, 05:34 PM

Software version: 21.306.01.00.00
Web UI version: 16.100.02.00.03

semalam punya sms

hmm... the message i received is only asking me to download digi apps. thats all.
Can try make VoLTE call using normal telephone? set network to "4G only".

Ain't you get the 4G+ or LTE-A work on this router? Which telco?

DiGi. the place i stay only has LTE not LTE-A.
on my handphone i can see the VoLTE icon, so this place sure support VoLTE.

4g only cannot call..
set auto.. but internet jadi gila
dunno how to set up volte..