you have a point.

Current score is :
Jack Ma 0 - 1 Lazada customer

(a) that the contravention was due to -
(i) a reasonable mistake on his part;
(ii) reasonable reliance on information supplied to him;
(iii) the act or default of another person;
(iv) an accident; or
(v) a cause beyond his control; and
(b) that he took reasonable precautions and exercised all due diligence to avoid such contravention by
himself or by any person under his control.

(1) Any person who contravenes any of the provisions of Parts II and III commits an offence and shall on
conviction be liable -
(a) if such person is a body corporate, to a fine not exceeding two hundred and fifty thousand ringgit, and
for a second or subsequent offence, to a fine not exceeding five hundred thousand ringgit;
(b) if such person is not a body corporate, to a fine not exceeding one hundred thousand ringgit or to
imprisonment for a term not exceeding three years or to both, and for a second or subsequent offence,
to a fine not exceeding two hundred and fifty thousand ringgit or to imprisonment for a term not
exceeding six years or to both.
(2) In the case of a continuing offence, the offender shall, in addition to the penalties under subsection (1), be
liable to a fine not exceeding one thousand ringgit for each day or part of a day during which the offence
continues after conviction.

Eh, i just noticed that the transacted went through but order not found in my acc! how?

unless Lazada can prove:
else,
so consumers, and you still thought we should not claim the sorry voucher?

ehh i thought this is for chit chat and info sharing why become law discussion.
i bukan study law leh dont understand what u all saying

unless Lazada can prove:
else,
so consumers, and you still thought we should not claim the sorry voucher?

that's why experienced shoppers like us print screen of the product page and save the order information soft copy 

that's why experienced shoppers like us print screen of the product page and save the order information soft copy 

Lol. This time they already put extra info.

Do not order
Orders NOT be processed
This is a test product

Why they test in production... no UAT environment?

Exactly! I print screen almost all transactions regardless success or failed.

Bro, should we proceed legal action? hehe 

Botak, et al. v. Amazon of Malaysia
Case study in future
Forumers from LYN bought keyboards and headphones in bulk from Lazada. However, there was a mispricing from the vendor side, thus the vendor cancelled all the order quoting mispricing. The judge rule that .....

unless Lazada can prove:
else,
so consumers, and you still thought we should not claim the sorry voucher?

unless Lazada can prove:
else,
so consumers, and you still thought we should not claim the sorry voucher?

could be.. i apologize to him, scare he hit me later.. 

no legal law pertaining to contract in Malaysia that proved this exclusion clause.

no la, i joking with him la

he is a good poster in this thread....

he also joking with u la

Lea spy is here

Corrected 

Corrected 

So haha... kindly draft us a copy of the sorry voucher email bro... so we are using standard template

(2) A claim that goods are limited shall state clearly -
(a) the maximum quantity of goods which are offered for sale; and
(b) the specific time period or dates for which the goods are offered for sale.

Which courier they used to sent the item to you?
Did you feel hot after hours sitting on it?

Just my 2 cents and i would probably sound bitter to all opportunist.

We still don't have Amazon and how we wished we had it. NO! don't go like Amazon has return service too cancel voucher what not. I agree but it took LONG for Amazon to grow and to offer those services. Lazada, gemfive or whatever is just a few years old and if we MISUSE these services like this and look deeply into them for all the wrong reasons, i won't be surprised if someday Lazada is just not that good anymore or can't offer prices like it did. You gotta give and get. Our greed causes problems to these kind of platforms. If Jack Ma could speak over here, he might say something along those words here^.

Therefore let this thread be MORE of these websites and their vouchers rather than spreading glitches and misuse of sorry vouchers and what not. I am sure if ANY lazada employee is here, he surely must be face palm right now.