something to think about the new T&C. definitely nobody knows how it works, probably will take 1-2 months cycle to observe the behavior.

cashback pool is based on FCFS. what is the definition of FCFS then?

1) earliest to achieve 1st swipe? meaning the 16th swipe can be last day of the month? then all your transactions eligible to full cashback?

2) earliest to achieve 16th swipe? meaning all 16 swipes must be completed as early as possible to activate cb?

2a) if earliest to achieve 16th swipe (and activated cb), what will happen to later transactions? are those eligible for cb?

2b) does the 16th swipe is tracked by transaction or posting date? meaning, if you you swipe on 1st of the month, but somehow one merchant posted your 16th swipe very late, e.g. mid-late of the month, what will happen? is the cashback activated?

3) earliest to achieve 8th swipe first, but later can "upgrade" the cb tier with 16th swipe later?

Replied n said they didn’t fulfill 21 days notice period requirement n ask them to check and confirm b4 I send to bnm.. let’s wait for their reply

Thank you for your email.



Please be informed that the revised terms and conditions for the YOLO card will be effective 5 January 2018. Therefore, all transactions between 1 January till 4 January 2018 will fall under the current terms and conditions as mentioned.

Thank you for your email

Further to your enquiry raised,  we wish to inform that for any spend made from 1st January 2018 onwards, the cash back rewarded will be based on the new cash back  terms and conditions

We hope your concerns have been addressed. In the meantime, please email us again at uobcustomerservice@uob.com.my or contact our Customer Service at telephone number 03-2612 8121 (KL), 04-2401 121 (PNG), 07-2881 121 (JB), 082-287 121 (KCH), 088-477 121 (KK) if you require further assistance or information.

Yours sincerely,
Sheila Benny
Customer Service Unit
United Overseas Bank (M) Bhd (271809K)

@mamamia I believe the CSU that reply me is the same as the one that reply you. Exactly the same sentences.

It doesn't matter, UOB follows transaction date. It has no posting date in their statement anyway.

By the way, managed to complete RM 834 on Tuesday by paying Astro, UniFi and Digi.

Next month's problem, next month only think...

Is anyone else having a problem to receive OTP for online purchase with YOLO card? I have tried to make a few transactions from different merchants (TM Portal, Maxis) and the OTP never comes.

UOB Customer service is no help, they just keep telling me that  my card is fine, phone number already registered, ask to restart phone, restart PC, etc.. 

UOB one card still has pool or not?

You still entitle for 5% at least

UOBPayOnline but not entitled for cash back.

now they correct clause 5 

yeah, that particular clauses conflicting each other  still not fixed.

from clause too, it was written as "shall include Standing Instruction", which means manual payment is eligible by default. but clause 13 "wiped" it off   

YOLO CB for Dec 2017 has been credited 

Anyone having issue paying on UOBPayOnline / Maxis? It says payment unsuccessful for my MaxisPay and no TAC was sent to my phone for twice in UOBPayOnline. Possible too many transactions within short time frame?

FYI - yesterday federal holiday... hq is closed.

All processing will only be done today..

OK, then it is UOB issue. I was about to ask you guys, I tried to input payment via MyDigi app just now and cannot go through.

I managed to pay on 1st midnight though, already completed 16 payments.

16 payments with average value or min RM1?
I was thinking to activate back UOB card for online payment since it's cashback is higher.
But that would mean i need to overpay for my phone bills since uobpayonline is not eligible.