Thanks for the router and STB info.

Cause I read somewhere that older ONU is only capable of 10/100Mbps whereby latest ONU can support up to 1Gbps. 
Even more confused on phone stuff, some panasonic, some motorola etc 

That's right. My Huawei HG850a is 100mbps ethernet ports only. It's reliable. Been in use since VIP5. Never off. So far PSU died only once in March of this year. So that's 6 years of 24/7 operation.

The new ONUs are all gigabit, I think. EchoLife HG824x is one of them. I think also got Alcatel Lucent now. Not sure. Maybe someone who just installed UniFi in the last month can comment.

As for the phone, I think mostly Motorola. Of the people I know, I've only come across one with a Panasonic. Mine is the Motorola C6.

the service went down around 12am and now received speed upgrade from 5 to 10mbps

my vip20 was suddenly get upgrade to adv50 already by today. I just got sms from 62100 this morning meantion Thank you for subscribing to HyppTV Everywhere Plan A (Promo) already activated.

My area was Batu Caves.

never subscribe  before

this auto activate with the  tm thank you campaign 2017 

I am on VIP5 and paying RM149 before gst...
Received the speed upgrade today and my TM account update to
UniFi Lite 10Mbps (Thank You Campaign 2017)

Thought Unifi Lite should have lower price right?

Check your occ... This seem like LITE 10mbps package.

TM should communicate clearly during the free upgrade check so that customers don't think they are being cheated.

For TM side, actually they only have UniFi Lite 10 and there's no such thing as UniFi 10 Plan.

VIP 5,VIP 10,VIP 20 = First plans introduced to customer with symmetrical speed download and upload.Now already decommission.

UniFi Lite 10,Advance 30,Advanced Plus 50,Pro 100 = New plans to replace VIP plan.Come with asymmetrical download and upload speed.

Under the free upgrade programme, all eligible customer will be getting the new plan.

If you don't believe me, go make a report to SKMM, and believe this is what they replied it to you.

am I missing something? what's the difference of Unifi Lite 10 and Unifi 10?

may i know how to know out unifi password ?? last time i ask unifi installer they don't want to give me password, so how to do ? if i want to change my own router..

Can Unifi installation be done on the upper floor of a two  storey house without additional charges?

When u did it? Recently or many years ago?

i have a question...

i subscribed unifi but kept the streamyx phone since the contractor told me it's rm1 rental monthly...but my last bill tm charged me rm26 for keeping the damn phone !

is that supposed to happen ?

I have unifi installed mid of March, and until now I have yet to receive any bills for it. I know 1 month free.

My application form all details correct, but i realised that on my login details (I think it was the router's one, not the website, but I can't check now), the email is spelled wrongly. I supposedly can change the details on it, but the changes never stick. Change email dy, after confirming the changes, it reverts back to the wrong email spelling.
Grrr... what can I do? Need to make a trip to TM point?