Xbox Live Membership AUTO renewal!?, need help urgent...
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 Mar 2 2007, 10:37 PM, updated 19y ago
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#1
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Junior Member
365 posts Joined: Jan 2003 From: Love Street of Penang 
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I applied for a XboxLive monthly membership yesterday and I just realized that it will automatically update each month using the same credit card.
Is this true? I mean I won't have time to play Live for the next few month so paying it will be a waste. I tried to find an option to cancell this but unfortunately I can't do so. Should I contact the XboxLive community or is there any way to stop this? |
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Mar 2 2007, 10:54 PM
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#2
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Junior Member
365 posts Joined: Jan 2003 From: Love Street of Penang
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thanks for the reply guys
munky, sorry not purposely want to correct you but clicking that "cancel my service" will guide you to a help window, and that window will tell you to call MS haha, funny ;P |
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Mar 3 2007, 12:57 PM
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#3
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Junior Member
365 posts Joined: Jan 2003 From: Love Street of Penang
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hey guys, phone to singapore need to tell what personal details or not?
i better prepare first, if not they ask i like: ah...ah...ah... |
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Mar 3 2007, 02:16 PM
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#4
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Junior Member
365 posts Joined: Jan 2003 From: Love Street of Penang
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guess I'll have to phone there if they hadn't reply my email on monday and tuesday
finally got my gamer card up, dunno too big or not >.> Added on March 3, 2007, 4:48 pmokay, i got a reply from Xbox Customer Support QUOTE Dear Sir: This post has been edited by YunaX: Mar 3 2007, 04:48 PMThank you for writing Xbox Customer Support Japan. If you sign up for Xbox Live Gold membership by credit card, your membership will be renewed automatically every month. You have to contact Xbox Customer Support by the phone to stop auto-renewal function. Do you currently live in Japan? If you live in Japan, please call us at phone number below for the procedure. If you live in other countries, please contact local customer support in the country where you live. <Xbox Customer Support Japan> Phone number : 0120-220-340 (toll-free dial) Open :10:00-18:00 (Mon-Sat) * If you are not able to call toll-free dial, please call us at 03-3570-8261. Following information is required for the procedure. ・Gamer Tag (account ID) ・Your full-name ・Your address ・Your phone number ・Your Email address ・The last four-digit number of your credit card. Finally we would like to beg your continued patronage. Sincerely yours, Xbox Customer Support Japan |
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