Xbox Live Membership AUTO renewal!?, need help urgent...
|
|
 Mar 2 2007, 10:37 PM, updated 19y ago
Show posts by this member only | Post
#1
|
 
Junior Member
365 posts Joined: Jan 2003 From: Love Street of Penang 
|
I applied for a XboxLive monthly membership yesterday and I just realized that it will automatically update each month using the same credit card.
Is this true? I mean I won't have time to play Live for the next few month so paying it will be a waste. I tried to find an option to cancell this but unfortunately I can't do so. Should I contact the XboxLive community or is there any way to stop this? |
|
|
|
|
|
Mar 2 2007, 10:42 PM
Show posts by this member only | Post
#2
|
Senior Member
1,971 posts Joined: Oct 2004 
|
yes it will automatically renew it. And i thought u can cancel it ? I read the terms n condition it says u can cancel wan. Correct me if im wrong
|
|
|
Mar 2 2007, 10:42 PM
Show posts by this member only | Post
#3
|
Senior Member
3,331 posts Joined: Jan 2003 From: -MegaCity One-
|
true, once you inserted your ccard details it's forever no turning back.
the only solution is, you need to call microsoft singapore to stop the subscription. |
|
|
Mar 2 2007, 10:42 PM
Show posts by this member only | Post
#4
|
Junior Member
29 posts Joined: Jan 2007 From: Ravern Down 
|
ur option is..
called xbox singapore if ur regis under singapore add to cancel ur xbox live subsribtion |
|
|
Mar 2 2007, 10:46 PM
Show posts by this member only | Post
#5
|
Senior Member
755 posts Joined: Sep 2006 From: Batu Caves
|
patutla my gold auto renewal...but how if i no money inside my CC...they still use it ke ?..cause i got that CC juz to topup my US Gold membership..!..and AFAIK..RM20 only got inside right now..
|
|
|
Mar 2 2007, 10:47 PM
Show posts by this member only | Post
#6
|
|
Senior Member
1,971 posts Joined: Oct 2004
|
Eh fren no need to call la. Go to xbox.com, then sign in, then under account management, click on billing and contact information. Then scroll down, you will see there under "your service" is the xbox live subscription. Click it and then on the next page click on cancel my service
Added on March 2, 2007, 10:48 pmIf you still cannot cancel then i think u need to call MS la This post has been edited by munky: Mar 2 2007, 10:48 PM |
|
|
|
|
|
Mar 2 2007, 10:53 PM
Show posts by this member only | Post
#7
|
|
Junior Member
29 posts Joined: Jan 2007 From: Ravern Down
|
i forgot who
but this case same as i read today he asking bro merdeka who lived at singapore to cancel his lives suubscribtion since the option to cancel it wont work |
|
|
Mar 2 2007, 10:53 PM
Show posts by this member only | Post
#8
|
|
Senior Member
3,331 posts Joined: Jan 2003 From: -MegaCity One-
|
QUOTE(ImSIEBEL @ Mar 2 2007, 10:46 PM) patutla my gold auto renewal...but how if i no money inside my CC...they still use it ke ?..cause i got that CC juz to topup my US Gold membership..!..and AFAIK..RM20 only got inside right now.. remember my terminated ccard issue recently with the 1 year gold subcription? even though my ccard no longer available msoft still tried billing. when payment was decline msoft email told me payment was unsuccessful and i need to update my ccard details but under account mgmt my gold was renewed for another 12months already. when i didnt update my ccard details for quite sometime then came 1 powerful email from msoft... if i dont update my ccard details asap... my account will be suspended for 30 days! |
|
|
Mar 2 2007, 10:54 PM
Show posts by this member only | Post
#9
|
|
Junior Member
365 posts Joined: Jan 2003 From: Love Street of Penang
|
thanks for the reply guys
munky, sorry not purposely want to correct you but clicking that "cancel my service" will guide you to a help window, and that window will tell you to call MS haha, funny ;P |
|
|
Mar 2 2007, 11:16 PM
|
|
Senior Member
1,971 posts Joined: Oct 2004
|
oh really ? hahaha
i tried to click the link but always page error |
|
|
Mar 3 2007, 12:28 AM
|
Junior Member
168 posts Joined: Jan 2003
|
So if you were to register your account in Texas for example, you have to call Microsoft US just to cancel the credit card?
|
|
|
Mar 3 2007, 12:37 AM
|
|
Senior Member
1,971 posts Joined: Oct 2004
|
I think so
|
|
|
Mar 3 2007, 12:57 PM
|
|
Junior Member
365 posts Joined: Jan 2003 From: Love Street of Penang
|
hey guys, phone to singapore need to tell what personal details or not?
i better prepare first, if not they ask i like: ah...ah...ah... |
|
|
|
|
|
Mar 3 2007, 01:03 PM
|
|
Senior Member
1,971 posts Joined: Oct 2004
|
i think they will ask ur gamertag, credit card no and billing address. I think la hehe
|
|
|
Mar 3 2007, 02:16 PM
|
|
Junior Member
365 posts Joined: Jan 2003 From: Love Street of Penang
|
guess I'll have to phone there if they hadn't reply my email on monday and tuesday
finally got my gamer card up, dunno too big or not >.> Added on March 3, 2007, 4:48 pmokay, i got a reply from Xbox Customer Support QUOTE Dear Sir: This post has been edited by YunaX: Mar 3 2007, 04:48 PMThank you for writing Xbox Customer Support Japan. If you sign up for Xbox Live Gold membership by credit card, your membership will be renewed automatically every month. You have to contact Xbox Customer Support by the phone to stop auto-renewal function. Do you currently live in Japan? If you live in Japan, please call us at phone number below for the procedure. If you live in other countries, please contact local customer support in the country where you live. <Xbox Customer Support Japan> Phone number : 0120-220-340 (toll-free dial) Open :10:00-18:00 (Mon-Sat) * If you are not able to call toll-free dial, please call us at 03-3570-8261. Following information is required for the procedure. ・Gamer Tag (account ID) ・Your full-name ・Your address ・Your phone number ・Your Email address ・The last four-digit number of your credit card. Finally we would like to beg your continued patronage. Sincerely yours, Xbox Customer Support Japan |
|
|
Mar 4 2007, 10:48 PM
|
|
Senior Member
1,971 posts Joined: Oct 2004
|
So bro have u called MS singapore and cancel it ?
|
|
|
Mar 5 2007, 01:03 AM
|
Junior Member
324 posts Joined: Mar 2006
|
i've got this same problem before,
it goes like this, i'm using the ambank nextG perpaid credit card, lets say i've got credit enough for 1 month and i subscribe for 1 month, next month they will still bill it into your credit card even though there isn't credit inside, and the amount you owe MS will be deducted immediatly the next time you top-up, they deducted 3 months of fee from my card when my console got 3rod...damn.. |
|
|
Dec 8 2007, 02:33 PM
|
Senior Member
2,978 posts Joined: Sep 2006 From: 3°10'21.80"N , 101°43'17.20"E
|
How the hell do you get the verification code??? Do u have to top it up first, cause i got my card activated but i have not top it up yet. Just want to add it as my payment option. Please reply.
|
|
|
Dec 8 2007, 03:19 PM
|
Junior Member
67 posts Joined: May 2007
|
QUOTE(judge-the @ Mar 2 2007, 10:53 PM) remember my terminated ccard issue recently with the 1 year gold subcription? even though my ccard no longer available msoft still tried billing. when payment was decline msoft email told me payment was unsuccessful and i need to update my ccard details but under account mgmt my gold was renewed for another 12months already. when i didnt update my ccard details for quite sometime then came 1 powerful email from msoft... if i dont update my ccard details asap... my account will be suspended for 30 days! haha... mine suspended already without mail notification. Im subsribe for monthly renewal and just terminated the CC last month. So i have 1 month debt with M$. For me this calling method for cancellation is crap  Even porno subscription  u can cancel it with email notification.I may not try to renew it since i will stuck with monthly subscription. I better go purchase the gold subscription from Djinn. But then, i cannot LIVE with my 21k GS and need to create another GT  |
|
|
Dec 8 2007, 04:15 PM
|
Senior Member
2,693 posts Joined: Jul 2006
|
^
Does that means that the "report-missing-card" trick will get your account banned?! |
| Change to: |  0.0178sec
 0.76
 5 queries
 GZIP Disabled
Time is now: 13th December 2025 - 07:59 PM |
Quote