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 Xbox Live Membership AUTO renewal!?, need help urgent...

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jackal_x2005
post Dec 8 2007, 05:43 PM

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oh crap, i oso use CC renewal...totally screwed now!! oh well(sigh)sad.gif..anyway, thanks for all the info guys...
Jimsee
post Jan 28 2008, 04:18 PM

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wats the toll free customer service support number for singapore Acc.?

This post has been edited by Jimsee: Jan 28 2008, 04:19 PM
tnsai
post Jan 28 2008, 05:34 PM

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Anybody have the number for microsoft singapore (non-toll free?)
welwitchia
post Feb 1 2008, 11:48 PM

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Don't know if this is still relevant but its pretty easy to cancel a LIVE subscription. If u have a US account, just call 425-635-7180 (use maxis IDD 132, only 20 cents a minute).

I got my LIVE account canceled in just 10mins.

Oh well, maybe i'll grab another 360 later this year when the hardware is more reliable. Its good bye XBOX LIVE for now. It was fun while it lasted smile.gif
All is not lost, I have my PS3 and Wii to entertain me..lol

This post has been edited by welwitchia: Feb 1 2008, 11:48 PM
tailgunner
post Feb 2 2008, 07:05 PM

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i have cancelled my CC so what happen next? suspend me cause my card unavailable? if do i outta here. nod.gif
welwitchia
post Feb 2 2008, 11:59 PM

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Lol, they'll blacklist for being such a sucky member. biggrin.gif
DjiNn
post Feb 3 2008, 01:08 AM

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QUOTE(tailgunner @ Feb 2 2008, 07:05 PM)
i have cancelled my CC so what happen next? suspend me cause my card unavailable? if do i outta here. nod.gif
*
if not mistaken, just use those prepaid card lo.

don't think if they want to charge you if you use the prepaid cards first mah.
tailgunner
post Feb 3 2008, 01:35 PM

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QUOTE(DjiNn @ Feb 3 2008, 01:08 AM)
if not mistaken, just use those prepaid card lo.

don't think if they want to charge you if you use the prepaid cards first mah.
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i want to be silver member a while since now i have alot matchbox to fix sweat.gif
PrivateJohn
post Feb 3 2008, 01:41 PM

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I THINK...i think only, once they blacklist your CC they will not let you renew to gold next time on the same Gamertag. That's what i heard, perhaps someone can shed some light on this. Maybe they just block your future CC subscription.

Anyway, why you do not want to call them up & cancel? It's quite easy, Microsoft Customer Service ain't that bad...compare to those i've experience over here. (vodafone, broadband etc etc all their customer service outsource to India...sleep.gif)
tailgunner
post Feb 3 2008, 02:35 PM

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have to give it a try. my account is SG how to call leh? if cannot renew just turn to silver la. stupid MS shakehead.gif
welwitchia
post Feb 3 2008, 03:08 PM

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Too bad the Singapore contact number is a 800 number..so i don't see how u can call that number from Malaysia.

Send them an email using this URL https://support.xbox.com/eform.aspx?product...live&ct=eformts

Tell them u need a number to contact them directly..I doubt they'll process u'r cancellation via emails. Since u're busy fixing 360s, might as well cancel u'r Gold account and save the RM200.



This post has been edited by welwitchia: Feb 3 2008, 03:09 PM
VonDrake
post Feb 3 2008, 04:51 PM

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U can use skype, easy method... just country code and number..
of course ur guna need credit XD
VincC454
post Feb 4 2008, 03:55 PM

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i just cancel my account last few weeks...
call us microsoft using skype...free

the line pretty bad(our lousy streamyx connection doh.gif) but i manage to cancel it
Taman Linkin
post Feb 4 2008, 04:57 PM

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I just block my CC. My gamertag will be banned but dont care. Awesome game, shitty hardware, stupid service.
shumaky
post Feb 4 2008, 05:22 PM

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Mine just got renewed on the 1st Feb. I tried to cancel the svc by calling up the SG 800 nbr, but alas, they only work from 9-6pm. I got thru the nbr by going thru my ex-working place (call centre). Anyway's since they auto renew, I've got a 12mth Asian card for sale. PM me if any one wants.
ZhaoYun
post Aug 13 2008, 05:07 PM

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Sorry to re-visit this post again. My account was registered in SG. I call the SG toll-free, failed. I call the direct number given in the sticky, also failed.

Can anyone please give me the direct number of SG Support so that I can cancel my auto-renew ?

Thanks.
yhanlee
post Aug 13 2008, 05:13 PM

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QUOTE(ZhaoYun @ Aug 13 2008, 05:07 PM)
Sorry to re-visit this post again. My account was registered in SG. I call the SG toll-free, failed. I call the direct number given in the sticky, also failed.

Can anyone please give me the direct number of SG Support so that I can cancel my auto-renew ?

Thanks.
*
Bro just use a prepaid card to renew. After that it will not be default autopayment CC already.
Trust me, u can try using the 3month prepaid first and wait untill it expires then u will see no more
autopayment biggrin.gif . No need go through all the hassle to call SG coz u cannot call their toll free line
using malaysia telephone

This post has been edited by yhanlee: Aug 13 2008, 05:13 PM
ZhaoYun
post Aug 13 2008, 05:18 PM

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QUOTE(yhanlee @ Aug 13 2008, 05:13 PM)
Bro just use a prepaid card to renew. After that it will not be default autopayment CC already.
Trust me, u can try using the 3month prepaid first and wait untill it expires then u will see no more
autopayment  biggrin.gif . No need go through all the hassle to call SG coz u cannot call their toll free line
using malaysia telephone
*
Thanks bro for the fast response, but I really do not want to spend on Prepaid card as I had already sole the unit.

Worse come to worse, either I change the detail of my CC or ask bank to unauthorized the transaction...but of course I do not want to do that if I can solve by going through proper channel first.

Cheers.

 

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