https://aduan.skmm.gov.my/
believe it or not, i once able to get waiver on roaming charges by my director after i did the above. (calling to their support line and talking to RM has no use at all).
you have your right to port out
port out from maxis
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 Aug 21 2017, 06:47 PM
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#1
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Senior Member
4,934 posts Joined: Sep 2008 From: Setapak  
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draft an email to maxis, then CC SKMM
https://aduan.skmm.gov.my/ believe it or not, i once able to get waiver on roaming charges by my director after i did the above. (calling to their support line and talking to RM has no use at all). you have your right to port out |
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Aug 23 2017, 04:02 PM
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#2
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Senior Member
4,934 posts Joined: Sep 2008 From: Setapak
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QUOTE(Solacy @ Aug 23 2017, 03:53 PM) Well I made a complaint to the SKMM, on their website. So I should email it to maxis as well? You can forward it to them Btw, the CS said it would take a day. Same goes for the 2nd CS(from 9 am till its 4.30pm, does it really take that long??). But after the next day, he said that usually it would take 5 days. He even ignored my question when I asked about why the CS before said it would take a day...    biasalah, A and B won't have the same knowledge or the same information.  |
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