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Hotlink SOS topup
Maxis
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 Feb 17 2017, 03:07 PM
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QUOTE(hollyweed @ Feb 17 2017, 02:45 PM) Inside hotlink red apps, before I proceed to request SOS Topup, it said that I have to pay RM5.30 after I perform topup. However, right after i request the SOS Topup, I received a text message saying that I have to pay RM6. Why there's a misleading info?  Maxis/Hotlink is going from bad to worst.    Hi hollyweed, Have you check in Red App for the EStatement on the credit deducted? TQ |
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Maxis
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Feb 17 2017, 03:32 PM
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QUOTE(hollyweed @ Feb 17 2017, 03:11 PM) No I haven't perform any reload/topup. I request the SOS topup because in the red app state that I only have to pay RM5.30 upon my next topup transaction. But why I receive text message saying that I have to pay RM6? Hi hollyweed, You may refer here for the FAQ to understand further on the SOS topup - [www.hotlink.com.my/en/my-hotlink/do-more-with-hotlink/top-up/sos-top-up.html ]. Are there any other charges incurred to use the service? There is an additional service fee which will be charged upon your next topup. The credit granted as well as the service fee will be stated within your invite SMS. TQ |
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Maxis
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Feb 20 2017, 08:16 PM
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QUOTE(hollyweed @ Feb 17 2017, 03:11 PM) No I haven't perform any reload/topup. I request the SOS topup because in the red app state that I only have to pay RM5.30 upon my next topup transaction. But why I receive text message saying that I have to pay RM6? PMed  |
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