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 Hotlink SOS topup

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TShollyweed
post Feb 17 2017, 02:45 PM, updated 8y ago

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Joined: May 2015

Inside hotlink red apps, before I proceed to request SOS Topup, it said that I have to pay RM5.30 after I perform topup.
However, right after i request the SOS Topup, I received a text message saying that I have to pay RM6.

Why there's a misleading info? confused.gif


Maxis/Hotlink is going from bad to worst. puke.gif


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TShollyweed
post Feb 17 2017, 03:02 PM

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Joined: May 2015

#Hotlink Maxis
Maxis
post Feb 17 2017, 03:07 PM

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Joined: Apr 2015
QUOTE(hollyweed @ Feb 17 2017, 02:45 PM)
Inside hotlink red apps, before I proceed to request SOS Topup, it said that I have to pay RM5.30 after I perform topup.
However, right after i request the SOS Topup, I received a text message saying that I have to pay RM6.

Why there's a misleading info?  confused.gif
Maxis/Hotlink is going from bad to worst.  puke.gif
user posted image
user posted image
*
Hi hollyweed,

Have you check in Red App for the EStatement on the credit deducted?

TQ
TShollyweed
post Feb 17 2017, 03:11 PM

Getting Started
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Junior Member
67 posts

Joined: May 2015

QUOTE(Maxis @ Feb 17 2017, 03:07 PM)
Hi hollyweed,

Have you check in Red App for the EStatement on the credit deducted?

TQ
*
No I haven't perform any reload/topup.
I request the SOS topup because in the red app state that I only have to pay RM5.30 upon my next topup transaction.
But why I receive text message saying that I have to pay RM6?
Maxis
post Feb 17 2017, 03:32 PM

Look at all my stars!!
*******
Senior Member
2,705 posts

Joined: Apr 2015
QUOTE(hollyweed @ Feb 17 2017, 03:11 PM)
No I haven't perform any reload/topup.
I request the SOS topup because in the red app state that I only have to pay RM5.30 upon my next topup transaction.
But why I receive text message saying that I have to pay RM6?
*
Hi hollyweed,

You may refer here for the FAQ to understand further on the SOS topup - [www.hotlink.com.my/en/my-hotlink/do-more-with-hotlink/top-up/sos-top-up.html ].

Are there any other charges incurred to use the service?

There is an additional service fee which will be charged upon your next topup. The credit granted as well as the service fee will be stated within your invite SMS.

TQ
Maxis
post Feb 20 2017, 08:16 PM

Look at all my stars!!
*******
Senior Member
2,705 posts

Joined: Apr 2015
QUOTE(hollyweed @ Feb 17 2017, 03:11 PM)
No I haven't perform any reload/topup.
I request the SOS topup because in the red app state that I only have to pay RM5.30 upon my next topup transaction.
But why I receive text message saying that I have to pay RM6?
*
PMed icon_rolleyes.gif
Khalisomar6
post Jun 5 2017, 09:44 PM

New Member
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Newbie
4 posts

Joined: Jun 2017
Yesterday i just pay the sos top up 6 ringgit and it ok
But today 5/6/2017 i receive and sos top up message that say it just deducted 6 ringgit right after i top up rM10 althought i hav e no more debt fuck u maxis from the begining i know u all bitch tongue.gif vmad.gif mad.gif bangwall.gif devil.gif ranting.gif
Khalisomar6
post Jun 5 2017, 09:45 PM

New Member
*
Newbie
4 posts

Joined: Jun 2017
Yesterday i just pay the sos top up 6 ringgit and it ok
But today 5/6/2017 i receive and sos top up message that say it just deducted 6 ringgit right after i top up rM10 althought i hav e no more debt fuck u maxis from the begining i know u all bitch tongue.gif vmad.gif mad.gif bangwall.gif devil.gif ranting.gif
Khalisomar6
post Jun 5 2017, 09:46 PM

New Member
*
Newbie
4 posts

Joined: Jun 2017
Yesterday i just pay the sos top up 6 ringgit and it ok
But today 5/6/2017 i receive and sos top up message that say it just deducted 6 ringgit right after i top up rM10 althought i hav e no more debt fuck u maxis from the begining i know u all bitch tongue.gif vmad.gif mad.gif bangwall.gif devil.gif ranting.gif Attached Image Attached Image
Khalisomar6
post Jun 5 2017, 09:47 PM

New Member
*
Newbie
4 posts

Joined: Jun 2017
Yesterday i just pay the sos top up 6 ringgit and it ok
But today 5/6/2017 i receive and sos top up message that say it just deducted 6 ringgit right after i top up rM10 althought i hav e no more debt fuck u maxis from the begining i know u all bitch tongue.gif vmad.gif mad.gif bangwall.gif devil.gif ranting.gif Attached Image Attached Image

 

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