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 iCoMS report, Number of complaints...

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TSHeHeHunter
post Mar 1 2007, 09:30 AM, updated 19y ago

On my way
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Joined: Dec 2006
This is a iCoMS report, so called "intergrated complaint management service"

Hey check out the image!
I did not know how many reports I've made man....
Comments certainly is the best

Note: how do you get a copy of this...
1. Go to TM point
2. get a number and wait for your turn.
3. ask them "May I have a copy of number of reports that I've made?"
Note: if they don't understand, say you want "ICOMS Case list for my streamyx"
4. Tell them your login ID, Bla bla bla... (no need @screamyx)
5. They will print it out for you.
6. Viola, please scan it and post it there.
Please post the image here....
number of reports: 29
Thank you!
» Click to show Spoiler - click again to hide... «


This post has been edited by HeHeHunter: Mar 1 2007, 02:42 PM
TSHeHeHunter
post Mar 1 2007, 09:48 AM

On my way
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Senior Member
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Joined: Dec 2006
QUOTE(pharez @ Mar 1 2007, 09:45 AM)
wahh...where u got that?tm staff aaa?
*
I ask them for it. ^.^v

Now I gotta go!

sorry for the bad quality...
I am using a camera.
My scanner gone to junkyard.

This post has been edited by HeHeHunter: Mar 1 2007, 09:50 AM
TSHeHeHunter
post Mar 1 2007, 12:34 PM

On my way
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Senior Member
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Joined: Dec 2006
You use the way i ask them sure can get...
Check 1st post again.


Added on March 1, 2007, 12:35 pm
QUOTE(hmspower @ Mar 1 2007, 11:08 AM)
nice job man  rclxms.gif   thumbup.gif

but, so many complaints with so few actions does not balance, isn it??  tongue.gif
*
Just now they change the cable box...
Now still fixing.


Added on March 1, 2007, 12:36 pm
QUOTE(cwye @ Mar 1 2007, 11:42 AM)
they will giv such thing to other ?! i thought this is privacy? hmm, weird~
*
It is not private after they print out for you.


Added on March 1, 2007, 12:53 pmNew cable box!!!
But my status still the same...
Connection Status Connected
Us Rate (Kbps) 384
Ds Rate (Kbps) 992
US Margin 11
DS Margin 8
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 63
US Line Attenuation 31

» Click to show Spoiler - click again to hide... «


This post has been edited by HeHeHunter: Mar 1 2007, 12:53 PM
TSHeHeHunter
post Mar 1 2007, 01:22 PM

On my way
****
Senior Member
664 posts

Joined: Dec 2006
QUOTE(pharez @ Mar 1 2007, 01:02 PM)
kakakaka...who ask for new cable box???
*
No no no...
Before this also the same, after they change also the same!!!


Added on March 1, 2007, 1:23 pm
QUOTE(blindbox @ Mar 1 2007, 01:15 PM)
Hmm... seems like there's a website link on the bottom of the paper. Maybe you can access it online anyway?
*
you need to login only can check.
As far as i can see the TM staff, they must login only they can check.

This post has been edited by HeHeHunter: Mar 1 2007, 01:23 PM
TSHeHeHunter
post Mar 2 2007, 01:24 AM

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QUOTE(onscreen @ Mar 1 2007, 04:08 PM)
Then its your distance from the point to your house. Even with the cable box? near your house, it wont help even.. just like mine. And  for TM, its time for them to relay the copper wires and some optics throughout Malaysia, rather spending so much money on beautify your HQ building and its surrounding.
*
OMG... now checked... it's the same till now...

But I have a question...
Why my neighbour who are using the same cable box does not have any disconnections?


I think you guys should get ICOMS paper and post it here, worth a laugh.
TSHeHeHunter
post Mar 2 2007, 01:20 PM

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I am using IMAX DSL600E
Similar to Aztech DSL600E

The only problem is i used 3 different routers and still gets disconnection problem. one is LinkSys and DLink.

My problem is disconnection every 30~50 minutes.
Night time around 8~10pm is even worse.
Morning also around 9~10 am...
So, tell me what is my problem?
I know it has something to do with my SNR and Line attenuation.

How far DSLAM exchange from my house?
I have no idea but my neighbour had been surfing the net with no problem but now he is facing slow internet, speed test gave out DL 130kbps and UL 230kbps results under 512 package.


Added on March 3, 2007, 9:35 pmEr...
Anyone get his copy of the iCoMs?

I want to see too!!!

Till now my internet still disconnects///!!!

Lucky me to get my neighbour's router reading...


Us Rate (Kbps) 512
Ds Rate (Kbps) 1024
US Margin 5
DS Margin 7
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 62
US Line Attenuation 31

So WTF? I got disconnected every 30 minutes and he did not get any disconnection!!!!!!!!!!

What teh hell!!

This post has been edited by HeHeHunter: Mar 3 2007, 09:35 PM
TSHeHeHunter
post Mar 8 2007, 12:36 AM

On my way
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They had done every single thing...
And still get the problem...!!!
Rewiring? 3 months old cable needs rewiring?
WTF?

The cable now looks like an exhaust pipe... going to make another snapshot tomorrow.

I've made a cable just for screamyx...!

So, I am mumbling...
I am afraid that the "Ibu Sawat" TM Net exceeds 4.5KM from my house...

 

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