FundSuperMart v18 (FSM) MY : Online UT Platform, UT DIY : Babystep to Investing :D
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 Nov 8 2017, 10:30 PM
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#1
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Newbie
29 posts Joined: Jun 2010 
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same problem here, cannot load fundsupermart website using TM unifi connection, but can load using my mobile data connection.
Feedback on their facebook and wrote email in also no use, they say they dont experience the problem so can't help. QUOTE(spiderman17 @ Nov 7 2017, 06:08 PM) is there a problem with fsm website? I've been trying to access since noon.  |
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Nov 8 2017, 10:42 PM
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#2
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Newbie
29 posts Joined: Jun 2010
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How to remove Google DNS har? and why oni fundsupermart site got problem, other website don't have DNS issue?? QUOTE(funnyface @ Nov 8 2017, 10:37 PM) Due to Google DNS. Remove it then should be OK. Something happen on Google DNS...  |
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Nov 8 2017, 10:56 PM
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#3
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Newbie
29 posts Joined: Jun 2010
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hmmm i also Unifi 50Mb, in JB
i use win7, Lubuntu Linux IE, Chrome, Firefox, all cannot load ...  QUOTE(funnyface @ Nov 8 2017, 10:43 PM) I dont have any issue accessing FSM, unifi 50 here |
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Nov 10 2017, 05:50 PM
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#4
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Newbie
29 posts Joined: Jun 2010
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I got the same problem and reported to fundsupermart, the customer service tell me no other person reported this issue, so the problem must be my problem. SO please report this to fundsupermart. ClientHelp MY <clienthelp.my@fundsupermart.com>; QUOTE(puchongite @ Nov 10 2017, 05:38 PM) Try installing these two software for Android :- (a) DNS Lookup (2) traceroute 1. Run 'DNS lookup', enter 'www.fundsupermart.com.my', check the IP address returned. Should be 192.229.189.105 or similar. 2. Run 'traceroute', enter the IP address return in (1) and examine the result. |
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Nov 10 2017, 09:37 PM
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#5
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Newbie
29 posts Joined: Jun 2010
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Yeah i know it's not an issue from FSM site, but customer is not able to load FSM site, and FSM only operate online. and only FSM website cannot load So ... it's FSM's responsibility to help customers resolve the problem, wherever the problem may originate from - DNS, firewall, browser setting etc. QUOTE(puchongite @ Nov 10 2017, 05:58 PM) Unlikely FSM problem. |
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Nov 10 2017, 09:39 PM
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#6
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Newbie
29 posts Joined: Jun 2010
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Yes, still the same problem for me like u. Only Unifi connection got problem. QUOTE(spiderman17 @ Nov 10 2017, 02:22 PM) tried...no help tried too. no help disabled ipv6. use ipv4. no help LeonL you still having the problem? phone or pc when uses unifi, cannot load fsm website. same phone on digi network ok. same pc(no changes in setting, no reboot, no nothing) on phone hotspot, loads fine. my phone data plan is tiny...running out already   fsm  unifi |
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Nov 25 2020, 02:48 PM
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#7
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Newbie
29 posts Joined: Jun 2010
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same experience here, can't login QUOTE(WhitE LighteR @ Nov 25 2020, 02:40 PM) FSM website crash? Why suddenly got an unscheduled maintenance? |
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