Hi Miramax,

As your car is still under warranty you should insist that Tan Chong rectify the problem to your satisfaction including replacing the entire air-con if necessary. As the aluminium oxide is a health hazard I'm sure there are health and safety govt depts you can complain to if they are reluctant.

In the meantime better stop driving your car until the problem is fixed. Your health is more important than saving money on alternative transport.

I recall seeing the same problem on Proton aswell and they dismantle the whole dashboard to replace the evaporator or something related.

Hi Ginny88 & Andy0625,

Thank you very much for your invaluable inputs..

Just wondering did the SC try to solve your prob? Have they check your evaporator yet?

No, not yet.
I have sent the car to Nissan Service Centre 4 times..
1) First, on 23 Dec 2016 - they asked me to come back if problem persists (where I had very serious cough for 2 months until after Chinese New Year)
2) Then on 9 Feb 2017 - no air-cond technician available on that day
3) Then on 11 Feb 2017 - all full booked, they scheduled my appointment to 16 Feb 2017
4) Then on 16 Feb 2017 - again they re-scheduled my appointment to the following week (because they have only one air-cond technician at the centre)
So, untill now, I am still waiting for my appoitment next week.. which they also told me I have to leave my car over-night, and, as a matter of fact, they told me they have not seen & have not encountered this kind of air-cond (white film) problem before..

To ascertain the risk of those white films (allegedly Aluminum Oxide),
1) I have sent an official "customer care request" to Nissan Malaysia Website on 8 Feb 2017
(http://www.nissan.com.my/?gclid=CjwKEAiA8JbEBRCz2szzhqrx7H8SJAC6FjXXTLibLTBeSvFFdDozvPdzKUEwzQR8xoMH3zHMkaaLiBoC26fw_wcB#)
But until today, there is no response & no reply.
2) I also sent two "technical assistance requests" to Nissan Motor Corporation Japan (on 10 Feb 2017 & 16 Feb 2017)
But also, until today, there is no response & no reply.

This post has been edited by MIRAMAX: Feb 21 2017, 11:59 AM

Hi Leon, since you have encountered the same problem before (though not as serious as mine), I would advise you wear face mask, because as I just found out in my case, those white films that stuck on my cabin air filter (allegedly Aluminium Oxide) can easily dissolve into powder form (just like cigarette ash) & blown-out along with your air-cond towards you... & I don't think you will notice it (because it is colourless, odorless & no smell).. worse still, it may possibly end up on car seats, floor mats & creates long-term risk & health hazardous to you... so, for the sake of your health, wear face mask, until you are 100% sure that your air-cond is free of those chemical substances (as you know, as in my case, I had severe cough from Dec 2016 till CNY 2017). One more concern is, imagine if those white films is to suddenly broke out in the middle of highway & causing accidents & loss of life, then who should responsible ? Just sharing my experience & concern on this problem. Thank you..

This post has been edited by MIRAMAX: Feb 18 2017, 02:16 PM

They dont give a damm .Dont wait for reply call them and make noise continously ....

is that your case? http://www.sinchew.com.my/node/1640183

how's your case now? nissan msia take full responsibility?

Wasn't that came out in the NTV7 news recently ?

This post has been edited by Metroller: Jun 23 2017, 06:45 AM


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should be same, wondering how Nissan Malaysia response to the owner

when almera malaysia become 5 years warranty???

2018?

TS was problem solved?
What was the cause?

forget already