hey guys, im currently on maxis one plan RM188 per month and im thinking of trading my huawei p9 for a new phone but i dun get how the zerolution or trade up offer works. can someone care to explain to me?

lets say maxis determine my huawei to be worth RM960, if i trade in for lets say a new device tht cost RM2k. the balance to get the new device is RM1040, will that RM1040 be charged to my monthly bill like installment? example i still have 12 more months contract for the maxis one plan, so RM1040/12 = RM87, RM87 will be added to my monthly bill. is that right?

and how does zerolution plan work for existing customer?

p.s im on maxis one plan for 6 months already, contract is two years

Hello, I just went to maxis center garden and asked. How come the staff say I have to pay the difference upfront instead of billing it to my monthly statement?