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 Hotlink 365, Relocate back the super long life plan

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Maxis
post May 18 2017, 05:34 PM

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QUOTE(Pegasus @ May 18 2017, 12:25 PM)
Pls chk ur PM...
*
-PMed-
Maxis
post May 31 2017, 09:48 AM

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QUOTE(andychau99 @ May 29 2017, 06:14 PM)
I was in Malaysia 4 days ago, I bought the prepaid fast3.0 in kl, while no notice from the service personal that Maxis current service do not offer 365 validality. I have bought the new prepaid sim with top up of extra rm$50. As I stay in oversea, come back once a year, can someone pm me to switch to bagus plan? Else I will be stuck with my current balance of $54 and expire in July.

Hope someone pm me ,helping me convert to bagus plan. Thanks!
*
Hi,

Please PM us your details for further assistance.

Thank You
Maxis
post Dec 19 2017, 03:19 PM

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QUOTE(hinamoriamu @ Dec 19 2017, 02:41 AM)
Just one quick.question, what is the grace period for old    baguz wm plan as I don't find it in your faq
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Hi,

Normally, old plan will have 90 days grace period.

Thank You.
Maxis
post Dec 19 2017, 03:21 PM

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QUOTE(fixgd @ Dec 16 2017, 12:55 PM)
hi

what details you need us to PM? i have requested last time but no reply from your side.
*
Hi,

Please PM us your account details for further assistance.

Thank You.
Maxis
post Jul 31 2018, 05:49 PM

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QUOTE(skitZo` @ Jul 31 2018, 09:09 AM)
Hi #Hotlink,

I have a spare hotlink number , can i convert it to 365 validity. The number has been activated since March 2018 IINM.

Thank you
*
Hi,

PM-ed done.

TQ

Maxis
post Aug 1 2018, 04:29 PM

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QUOTE(joannely @ Aug 1 2018, 10:03 AM)
hi! I need to have validity 365 on my hotlink number. hope you can help me. smile.gif
*
Hi joannely,

Kindly DM us your details for us to review on this

TQ
Maxis
post Aug 3 2018, 04:33 PM

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QUOTE(ly698 @ Aug 3 2018, 10:04 AM)
Hi I Want to convert my hotlink to bagus for the 365days validity
Could you help me to change plan?
*
Hi ly698,

We had responded to you via PM

TQ
Maxis
post Aug 25 2018, 05:19 PM

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QUOTE(PeaceOfMind @ Aug 20 2018, 02:34 PM)
Is hotlink 365 still available? I pmed @#Hotlink and @Maxis, no reply.......
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Hi PeaceOfMind,

Please be informed that our Validity 365 is an obsolete plan & no longer available for new subscription. TQ

Maxis
post Nov 3 2018, 12:41 PM

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QUOTE(alicia-l @ Nov 2 2018, 10:35 PM)
Hi,
Would like to check for hotlink bagus wm plan, if purchase data plan from hotlinkmu will it auto renew?
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Hi, please be advised that its a personalized offer and it will not be auto renewed.

TQ
Maxis
post Nov 26 2018, 04:19 PM

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QUOTE(audiocool @ Nov 26 2018, 09:28 AM)
those plan to change to 365 plan aka Bagus WM, please call Hotlink customer service in stead, as I tried to ask here, even with credit balance RM50 and use at least 3 months, there are reluctant to change for me. Reason is I'm not study or stay in oversea (need provide some prove)

So, I try my luck call Hotlink customer service. If you fulfil following 2 conditions then you are good to go.
1) At least RM50 credit balance when you do request to change to 365
2) Use at least 3 months.

Hope this help some folks here.
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Hi audiocool,

Thanks for the heads up.

Validity365 plan is an obsolete plan and no longer offered to new subscriber. Please note that the request is subject to approval and your plan will be converted to Hotlink Bagus plan once it had been approved. Hotlink Bagus plan doesn't come with any free basic internet or free weekend data. Any usage of data without pre-purchase of data pass will be subject to pay-per-use charges. Can we know the reason for the request? The request can only be done provided with a valid reason such as if you are in overseas by providing related documents. If you confirm please make sure you have balance of RM50 minimum under your account to proceed with the request.

TQ
Maxis
post Dec 3 2018, 02:19 PM

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QUOTE(twyan @ Dec 2 2018, 06:38 PM)
Hi Hotlink,

I would like to convert my existing plan to validity 365, can you please assist?
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Hello twyan...

Please PM your account details;

1. Mobile Number:
2. NRIC:
3. Last Topup Amount:
4. Last Topup Channel:
5. Hotlink Plan:

We will check for you once U have PMed us.

Thanks,
Maxis

Maxis
post Jan 15 2019, 04:04 PM

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QUOTE(Matrix31 @ Jan 13 2019, 10:04 PM)
may i know where i can get a sim card replacement for my current hotlink prepaid sim card, it’s those old type of sim card that i cut and file to nano size for my iphone.

the metal contacts at the side is popping out due to aging. is it possible to change the sim card and retain my number/plan/ existing credits inside?
*
Kindly walk in to the nearest Maxis centre in order to get it replaced smile.gif

TQ
Maxis
post Jan 15 2019, 04:48 PM

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QUOTE(Matrix31 @ Jan 15 2019, 04:27 PM)
are you referring to any maxis center in the shopping malls?
*
May we confirm on your location please?

TQ
Maxis
post Jan 16 2019, 03:33 PM

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QUOTE(Matrix31 @ Jan 16 2019, 10:08 AM)
is there maxis center at Ipoh airport? I'll be going there in a few weeks time
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Hi, you can check out the available Maxis centres via this link : https://www.maxis.com.my/en/personal/suppor...re-locator.html

TQ-Isaac
Maxis
post Jun 27 2019, 04:30 PM

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QUOTE(Loonalan123 @ Jun 24 2019, 04:47 PM)
How can i do hotlink 365?
*
Hi,

Kindly DM us the below details for checking:

Mobile number:
Full name:
IC number:

Thanks-Ika
Maxis
post Jul 3 2019, 04:11 PM

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QUOTE(NikenLeong @ Jun 30 2019, 03:26 PM)
Hi @hotlink @maxis:
Mine is using Hotlink HYC plan with hotlink 365.
If I would like to change my current micro Sim to nano Sim, is possible can remain the same plan and same mobile number? Kindly do advise.
Thank you.
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Hi, you can walk in to Nearest Maxis centre to upgrade your SIM. Your mobile number and rateplan can be remained same.

TQ-Isaac
Maxis
post Jul 12 2019, 04:04 PM

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QUOTE(imstrawberry @ Jul 11 2019, 09:49 PM)
How Can I switch to Hotlink 365?
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Hi imstrawberry,

We regret to inform that change plan to old plan is not available until further notice. Sorry for the inconvenience caused.

TQ
Maxis
post Jul 14 2019, 03:14 PM

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QUOTE(imstrawberry @ Jul 14 2019, 02:16 PM)
Why I unable to change to this plan but he/she able?
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Hi,

All users are unable to change the plan.

TQ-Isaac
Maxis
post Sep 13 2019, 11:48 AM

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QUOTE(azrilyp @ Sep 12 2019, 08:50 AM)
Hi,
  I'm interested in getting a prepaid plan but need a longer validity than 1 month, perhaps 6 months or 1 year. Interested in getting Hotlink as secondary line since I'm a Celcom postpaid user. Is there any plan with this criteria?
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Hi Thank you for your Interest with our Hotlink, We do not have such required validity, but our prepaid will be valid the amount of top u, Lets say Rm10 will be valid for 10 days and 50 days on Grace before fully expired.

TQ
Dhanen
Maxis
post Nov 8 2019, 03:48 PM

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QUOTE(michael_cool @ Nov 8 2019, 03:31 PM)
Hi Maxis, I know certain package can convert to "#hotlink" plan by dial *365# to got 365 validity. But the rm60 is for one time convert plan or everytime i want extend 365 days instead lastime rm33 extend fees? tq
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Hi,

Please DM us you details to check on your account and advise further.

TQ-Isaac

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