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Hotlink 365, Relocate back the super long life plan
Maxis
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Jan 21 2020, 03:10 PM
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QUOTE(dannyw @ Jan 20 2020, 03:19 PM) May I know now Hotlink 365, still like last time after purchase need to topup RM30 within few month time? Hi, Please be advised as there is no top up required after validity purchase unless you have set up auto-renewal. For auto-renewal, you will need to ensure there is enough balance to cover for next renewal. TQ -Leo
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Maxis
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Jan 23 2020, 05:34 PM
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QUOTE(JustcallmeLarry @ Jan 23 2020, 02:47 PM) Hi maxis, today i received a sms saying "Validity 90 & 365 are now available as one-time subscriptions" Can you please explain to me what does this mean??? Bcs i set mine to auto renewal. Hi, Validity 365 & validity 90 auto-renewal subscription is no longer applicable. Kindly make one time subscription payment once your validity 365 expire. TQ
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Maxis
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Apr 11 2020, 05:02 PM
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QUOTE(calm_ocean @ Apr 11 2020, 02:07 PM) Hello Maxis - my hotlink 365 plan is about to expire. Please advise how to renew? thanks Hi, Kindly PM us your mobile number, Name and IC for further checking TQ
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Maxis
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Aug 5 2021, 04:21 PM
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QUOTE(jimbet1337 @ Aug 5 2021, 10:35 AM) Received by sim pack from courier yesterday. Can't register using the Hotlink Daftar app. Capturing IC copy using camera is just impossible even lighting is perfect. Now the app asks me to go to Maxis centre for registration. Beats the purpose of buying this pack online. Might as well went to Maxis centre to buy the pack and register all at once. *facepalm* Hi, we apologize for the inconvenience. You can try some of the troubleshoot here : https://www.hotlink.com.my/en/faq/services/...f-registration/If you still facing issue in registering, you can walk in to nearest Maxis centre to complete the registration. TQ-Isaac
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Maxis
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Aug 18 2021, 01:17 PM
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QUOTE(herojack41 @ Aug 18 2021, 12:39 PM) Hi guys, if I switch to this plan. What will happen to my existing prepaid credit? Hi, your credit will remain as you only change your Hotlink Plan. TQ
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Maxis
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Aug 24 2021, 04:39 PM
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1) Downgrade of rate plan + activation of validity 365 is RM60. 2) Must have a minimum balance of RM65. 3) Your current account must be at least 3 months tenure and above to be eligible for this package.
If all the above are met, you may Dial *365# and follow the steps shown on your phone. TQ
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Maxis
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Oct 4 2021, 05:02 PM
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QUOTE(malz89 @ Oct 4 2021, 12:22 AM) Why don't I have such option anymore on my bagus plan? I am currently in sg and I found out that my plan has expired .. I have a balance of 40 .. and I would like to activate the 365 but the option is not available when I type *100# Hi, Kindly PM us your details for further assistance. TQ - Maxis
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Maxis
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Nov 5 2021, 12:07 PM
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QUOTE(tahfeikei @ Nov 5 2021, 08:15 AM) Maxiswhen i top up my credit in a 365 plan, will it change the validity period? eg., my 365 plan is active until 5 nov 2022 if i top up rm 60 today, is the expiry date still 5 nov 2022? thanks Hi @tahfekei, the credit validity expiry date will remain unchanged despite you having made a top-up of RM60 for your mobile number. TQ - Maxis
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Maxis
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Feb 18 2022, 03:28 PM
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QUOTE(bernbern84 @ Feb 18 2022, 03:08 PM) For hotlink pantas plan, If i reload rm10, i will get 30 days validity right? Then i use that rm10 to buy the rm10 5gb no wastage data. On 31st day, i reload again rm10 to get another 30 days validity. If my earlier 5gb no wastage data havent finish, will it be carried forward to 31st-60th days new validity period that i got? Hi bernbern84, The data pass that you purchased will valid for 365 days. Kindly make sure that your account is active in order to continue use the internet service. Hope this clarify your concern. TQ/Maxis
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Maxis
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Mar 24 2022, 03:50 PM
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QUOTE(LostAndFound @ Mar 24 2022, 08:18 AM) Thanks, if in future I want to go back to unlimited plan I can switch back at cost of RM5? Yerp... you're right. TQ
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Maxis
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Jun 14 2022, 03:27 PM
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QUOTE(satriaguy @ Jun 14 2022, 11:00 AM) Hotlink Pantas having any unlimited call pass ? didn't manage to see any details on this, the call rate of 0.30/min quite expensive Hi. We're so sorry to informed that with Hotlink Pantas plan, you will enjoy a flat rate of 30sen/60-sec for calls & 15sen/SMS to all local networks. Video call is same rate as voice call. TQ
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Maxis
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Jun 17 2022, 03:14 PM
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QUOTE(Lahaha @ Jun 17 2022, 12:53 PM) Hi, silly question because it is my first time using Prepaid (Hotlink). I have accidentally top-up RM500 into my account (instead of RM50) As I usually only use RM30 for each monthly pass, how long will the RM500 be valid in my account (to use to buy monthly passes)? Hi, we will advised to purchased the 365 validity pass to stay active for 365 days. You may purchase this pass through your apps  TQ-Fatin
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Maxis
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Oct 20 2022, 04:11 PM
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QUOTE(trickyhunter @ Oct 20 2022, 02:17 AM) just mnp from XOX , no volte support … Hi, Kindly PM us your mobile no & device model for further assistance. TQ-Maxis
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Maxis
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Dec 16 2022, 02:59 PM
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QUOTE(gedebe @ Dec 16 2022, 02:15 PM) which one is better, mnp in maxis center or do it online? Hi, you can choose to walk in to Maxis Center or do it via online. More information, you may refer to the link below https://www.hotlink.com.my/en/faq/services/...otlink/general/TQ - Azra
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Maxis
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Nov 2 2025, 07:54 PM
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QUOTE(Gold_Moderator @ Nov 1 2025, 10:45 PM) Alternatively, you can Whatsapp us at 0123451123, if you are still having problem to message us here.
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