Guys, aku bli LED TV Hisense 50" kat gemfive 5 bulan lepas (ogos 2016) warranty 2 tahun, tp aku lupa nak hantar warranty kad, bukak balik tngk warranty kad tu 7 hari kena hantar lepas tarikh beli, tak tahu ah boleh hantar lagi ke tidak.

and problemnya adalah, aku nak bukak tv tapi tak hidup plak, button standby merah yang biasa tu dah tak menyala. aku rasa mungkin fused terbakar, aku tukar dan plug balik pun tak hidup TV nih. plug ada power aku dah test semua slot. tv tetap xleh bukak.

ada suggestion atau camne aku nak buat ekk? warranty ada 2 tahun tp kad tak submit plak. Customer Service diorang sangatlah klakar, talian bebas tol pun terminate. aduyai...

takpe, proof of posting is not proof of receipt. so kata dah hantar kalo dorang tanya. yang penting mesti ada resit.

lol

i never send my warranty card

so far have no problem claiming warranty

This post has been edited by magnesium: Jan 25 2017, 11:20 PM

Just bought TV already rosak kah

Btw no worries on warranty card.. Just show receipt should be fine.. Diaorg tak tengok pun... For show only

This post has been edited by nexona88: Jan 25 2017, 11:19 PM

gemfive receipt is enough

Tak perlu submit, just show receipt cukup...

Tapi cuma 5 bulan....Hisense patut tukar nama kepada Haiseh....

salam bang..
nk tanya kes tv hisense abg yg rosak tu dh setel ke?
saya pun ada masalah mcm abg ni..tapi saya x try call Hisense Centre lg..
warranty masih ada lg..belum 1thn lg.

Ouh macam tu kah, tp diorang punya customer service sangatlah tahi, call talian bebas tol pun dah terminate. wakakka. 1st and last lah aku beli tv ni. next time mmg bli yg branded je lah. huhu keciwaaa. tengah tenggu gemfive punya invoice.

belum, nak bawak gi repair kat kedai je kot.

Hmm TV ini brand baru kat Malaysia..
Harga mmg okay, tapi after service sucks...
Kalau macam ini diaorg punya quality & service, lama lama tak ada orang akan beli...

Hisense office in usj subang
Gem five just print out from website

U have complete address

go direct to service center..

waaa...bought one in dis 2016.hoping 4 the best though.

hisense kononnya .. LOL....never believe this kind of brand

wish you good luck.

any problem. don't forget open 1 thread here

hahaha. adui. last la ni bli hisense

hisense tv is in my blacklist now!

on my blacklist too..

too much bad review

kedai mana bro?

tv saya baru rosak semalam..syak fuse terbakar sebab bunyi letup and bau hangit.

ke boleh replace sendiri? tak pandai sangat

btw, tv saya brand sanyo