Streamyx? Which year are you living now?

It's time for 4G LTE to shine now. Use mobile wireless broadband pls

If you live where i am mobile signal hardly work here.

Can only depend on tmnet

Nothing still show please come back at 25th to check

Eh? Nuraini lagi?

Ignore that support chat.
Let just say I got few "experiences" with that support tech.......
Very incompetent.

Nuraini doesn't even know what is IPV6.

tunggu office hour lol

typical boleh land company

luls

a bot or a person?

A very incompetent person.


For the past few months when I complained about my borked IPV6 connectivity, I kept getting this particular useless techinician at live chat.



1) We don't support IPv6 yet (Then I redirect them to TM official announcement on IPv6 full implementation)
2) We only support IPv6 for business class subscribers (I redirect them to TM official announcement again saying it is implemented for residential users as well)
3) We couldn't find anything wrong with our network. (I told them I use TM official modem/router with explicit IPv6 support and it is setup correctly)
4) Your configuration maybe faulty. (I told them I tried using Bridge mode as well and yet the windows dialer indicated public ipv6 prefix address being allocated, just without any ipv6 internet connectivity, tested using PFSENSE and microtik router stuff too)
5) Your windows firewall maybe blocking the access. (Impossible my android phone also cannot access IPv6 internet web server?)[I]

Requested the idiot to reopen my report, keep on saying cannot.
Then I request her to copy paste my original report and make new report, that idiot straight away disconnect from live chat.

what do you expect from vads

So...for remaining time when my reports were "closed" without my acknowledgement.......the moment the live chat is connected to Nuraini, I will straight away close the windows and reconnect until I am assigned with other support technician.

Note: My ipv6 still borked since october 2016.......

please do so, let them know

give tm pressure

that's why

very unfair.

why dont you call them

or escalate this issue screen shot the converstation with CS

to MACC

I even got MCMC report active since beginning December 2016, not like it does anything.

lol vads, no wonder...


should continue complain, since u know better than online technician, u should request talk to more competent fellas

push thru and give them a harder time, not let them take money only....

F**k you to your face from TM, to Streamyx users.

I managed to reduce my bill to RM68/month for 1Mbps after countless complaint to SKMM, been paying RM110/months for almost 8 years.

This post has been edited by WiLeKiyO: Jan 25 2017, 01:02 AM

so u won against TM, that's impressive

the rest of us might just keep footing the bills every month....

how did u do it? on what ground u made ur complaint and SKMM ruled in favor of u, and TM abides accordingly?

somepeople pay 177 for 10mb

some 159

sohai tm

25th already, mana suprise i??

[attachmentid=8437268]

this is the suprise since new year

unifi 10

I actually demand a free upgrade, but my area only support to up to 1Mbps, so they reduce my bill from RM110 to RM68.

Very tiring process, from TM > MACC > SKMM. Took me about 2 months time.

You do know some customer are paying RM88/month for 4Mbps right?