This is pure bullshit, I have received the TM Thankyou surprises and click on link to register and got back an email saying that my account will be upgraded for free back on 20 January.



Almost 9 months after I recheck it is still not being upgraded. Talked to livechat and got replied first it should be upgraded then they reply there is error with technical availability.
So now only offer for JumboPack or WEBE which is totally useless to me.

This is real bad and totally feel like being cheated. What supposed to be there from February till now has been the same old not upgraded Unifi.

After complaining via livechat they decided to call me, still saying I'm not eligible for upgrade at first despite having this email received.

However they say they will try to provide free upgrade to me at the end of October.

This means I am being ripped off by having 30mbps which is supposing 50mbps from Feb2 017 till Oct 2017 and still not guarantee to have the upgrade this month.


Worst thing is I have found out more people not getting the upgrade and in same situation in this thread in Kopitiam.
https://forum.lowyat.net/topic/4179058/+1580&#entry86567134

Just send complain to MCMC mine got done after 3 days, have to praise MCMC for it