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 TM Thank You Surprise, screw you surprise

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cucubud
post Jan 20 2017, 10:04 AM

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QUOTE(nakata101 @ Jan 20 2017, 10:02 AM)
I filled the form then click on the check my surprise button but it keep go back to the unfilled form.  ranting.gif
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Their server koyak already.
nakata101
post Jan 20 2017, 10:09 AM

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QUOTE(cucubud @ Jan 20 2017, 10:04 AM)
Their server koyak already.
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Very koyak!!! 20 to 50 , 50 - 100, but 30- 50 only!!! mad.gif

This post has been edited by nakata101: Jan 20 2017, 10:09 AM
nakata101
post Jan 20 2017, 10:11 AM

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I received the email to check my surprise from TM, is this the email i use to fill in the form or i should use other email like @unifi ??
mamasos
post Jan 20 2017, 10:13 AM

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yahoo got my free upgrade from VIP10 to 30, i pay 159.
ionStorm
post Jan 20 2017, 10:20 AM

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QUOTE(nakata101 @ Jan 20 2017, 10:02 AM)
I filled the form then click on the check my surprise button but it keep go back to the unfilled form.  ranting.gif
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SURPRIIIIIISE! devil.gif
yoda
post Jan 20 2017, 10:29 AM

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How do we know when the actual upgrades take affect? Do they contact us or just restart the router?
Skeuomorphic
post Jan 20 2017, 10:39 AM

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QUOTE(yoda @ Jan 20 2017, 10:29 AM)
How do we know when the actual upgrades take affect? Do they contact us or just restart the router?
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From https://forum.lowyat.net/index.php?showtopi...post&p=83417961
4. Will customers receive any notification on the upgrading?
- Customers will be notified via SMS prior to and after the Speed Upgrade.
SMS prior to upgrading:
RM0.00 TM: Good news! You’ll be upgraded to higher speed! Pls ensure you have no outstanding bills & pending orders. We will notify you upon upgrade completion.
SMS after upgrading :
RM0.00 Msg frm TM: Your new UniFi package has been activated. Please turn off modem power, wait 10 minutes, then turn back on to allow synchronization to the server. TQ

This post has been edited by Skeuomorphic: Jan 20 2017, 10:40 AM
lyc1982
post Jan 20 2017, 10:42 AM

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"Our records show that you have signed up for UniFi after 31 December 2016. Check back with this website from 1 March 2017 to discover your surprise. Thank you!"

this is utter BS - i signed up for 30mbps unifi in dec 2016, completed installation in jan 2017 when they extended the promo till 28th feb 2017
shinzhizu
post Jan 20 2017, 11:01 AM

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QUOTE(JayceOoi @ Jan 20 2017, 09:42 AM)
Later got another delay surprise...  brows.gif
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my friend had call up and ask them that it should be automatic upgrade the exisiting unifi and streamyx user, not for exisiting users to go website and click this and that. TM answer that they will random pick existing customers and upgrade, but the government say all existing users. doh.gif
murks
post Jan 20 2017, 11:06 AM

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QUOTE(lyc1982 @ Jan 20 2017, 10:42 AM)
"Our records show that you have signed up for UniFi after 31 December 2016. Check back with this website from 1 March 2017 to discover your surprise. Thank you!"

this is utter BS - i signed up for 30mbps unifi in dec 2016, completed installation in jan 2017 when they extended the promo till 28th feb 2017
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I think they take the installation date as the "signed up" date. They are most likely upgrading customers in batches, with those registering after 31 Dec getting the upgrade after 1 March.
specopsmarines
post Jan 20 2017, 11:08 AM

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How about Unifi 10mb? Get upgrade or not

lyc1982
post Jan 20 2017, 11:11 AM

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QUOTE(murks @ Jan 20 2017, 11:06 AM)
I think they take the installation date as the "signed up" date. They are most likely upgrading customers in batches, with those registering after 31 Dec getting the upgrade after 1 March.
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i guess so...
cucubud
post Jan 20 2017, 11:13 AM

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QUOTE(specopsmarines @ Jan 20 2017, 11:08 AM)
How about Unifi 10mb? Get upgrade or not
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Depend on whether you have taken any free upgrade before this.
How much you are paying for your VIP10 package now?

Prissy Elf
post Jan 20 2017, 11:13 AM

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Got my free upgrade notification just now. From Unifi Advance 30 to Unifi Advance 50 biggrin.gif rclxms.gif
Prissy Elf
post Jan 20 2017, 11:21 AM

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QUOTE(nakata101 @ Jan 20 2017, 10:11 AM)
I received the email to check my surprise from TM, is this the email i use to fill in the form or i should use other email like @unifi ??
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I think use the email address where you would like to receive the confirmation email and other notifications.
Isaac.2107
post Jan 20 2017, 11:31 AM

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QUOTE(Icehart @ Jan 20 2017, 12:07 AM)
VIP 20? Means you're paying RM 229 or RM 249?
Might as well terminate and reapply Adv 30 179 free upgrade to Adv 50.
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is the upgrade automatic? or also need to apply first?
andrekua2
post Jan 20 2017, 11:34 AM

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I dont feel like clicking the the free upgrade button. My parents house is using VIP20 with OKU discount. Eligible for Advance 50 upgrade. When I clicked the "This is how you bill look like", I dont feel like committing. It showed the upgraded package charges with a discount. Will this discount be permanent? I really feel skeptical.
Nemozai
post Jan 20 2017, 11:34 AM

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I also received this today. I'm skeptical that they will increase my monthly fee because VIP 5 package is no longer existed in their system.

Anyone know will they increase my monthly fee? Currently paying RM 149 (+ RM 8.96 GST)

user posted image
Ahmaz
post Jan 20 2017, 11:38 AM

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QUOTE(Nemozai @ Jan 20 2017, 11:34 AM)
I also received this today. I'm skeptical that they will increase my monthly fee because VIP 5 package is no longer existed in their system.

Anyone know will they increase my monthly fee? Currently paying RM 149 (+ RM 8.96 GST)

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Click the additional details button below..
cucubud
post Jan 20 2017, 11:38 AM

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QUOTE(Nemozai @ Jan 20 2017, 11:34 AM)
I also received this today. I'm skeptical that they will increase my monthly fee because VIP 5 package is no longer existed in their system.

Anyone know will they increase my monthly fee? Currently paying RM 149 (+ RM 8.96 GST)

user posted image
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Aiyah, you didn't read the notes inside the blue circle?
Enjoy it at No Additional cost & no contract extension. tongue.gif

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