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 what do you think of buying phone at Lazada?, please rate for your experience

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TSdavidchanmk
post Jan 20 2017, 01:21 AM

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QUOTE(danielcmugen @ Jan 19 2017, 01:06 AM)
So it's skynet's fault. U buy from reputable lazada seller also they might ship using skynet. Haihh skynet got so many bad reviews.
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skynet service very lousy
HJ_Ishimori
post Jan 20 2017, 01:23 AM

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Saya juga pernah beli phone dari Lazada. Vivo. OK. 3 hari sampai.
Userzero
post Jan 20 2017, 03:42 PM

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is "Lenovo Malaysia" at lazada.com.my reliable? its supposed to be official Lenovo store for phones and stuffs, but only got 2 star rating?

MixBlood
post Jan 20 2017, 06:42 PM

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I prefer DirectD
ZIzack
post Jan 21 2017, 12:04 AM

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Now many online. Not yet try any of it.

What is the different of lazada , 11 street , gem five ?

keeep eye this popular website.. many seller same in this 3 website.

which is still the best service ?


Al Puccino
post Jan 23 2017, 12:04 AM

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bought phones, laptop,ps4 all from lazada.

recent phone purchase from gemfive.

all turns out satisfactory. no problem at all.
zedy
post Jan 23 2017, 11:16 AM

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bought xaiomi redmi note 3 from xiaomi official in lazada. 1st one, chrger problem then need to return all.then refund and buy again. I think depends on luck also.my friend bought washing machine, tv and ps4 before.no problem. most important need to pick good seller. for hp, if too cheap, maybe import set. plus, in lazada, can use voucher and more discount
Zack_Fair
post Jan 22 2018, 10:33 PM

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I had the same experience like u. Bought a xiaomi phone from lazada supposed to be sent by ninja van waited more than a week but later the courier stated the item is missing. Good thing i didnt pay as it was on cod. Later i bought another phone.
Theoutspokenguy
post Jan 23 2018, 06:40 PM

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All the lies of online shopping. I have bought alot of things even my samsung note 8 I bought online.

Most online platform have money back guarantee if the sale fails but if you buy from a reliable source con cases are at its most minimum.

3 years I bought more than 100 items from Lazada, 11streets, qoo10, shopee

The rate of failure is about 4 out of 100 and all I got my money back.
Theoutspokenguy
post Jan 23 2018, 06:44 PM

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QUOTE(GelangPatah @ Jan 23 2018, 01:44 PM)
im use xiaomi mi A1 only the new flagship from xiaomi...
quite high spec enough the battery also can last for 2 days....
iphone only 2000k++ mAh only so, not worth it!
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Snapdragon 625 we don't consider it as high spec. iPhone is about stability if compare gaming on iPhone Vs A1 your A1 will lose by 10 streets.
Theoutspokenguy
post Jan 23 2018, 06:53 PM

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QUOTE(Swsten @ Jan 22 2018, 10:04 PM)
never buy smart phone online..
bcoz i scare that i'll encounter the situation like you, then most of the seller will not responsible about it..
i bought smartphone at lowyat or from telco..it's more safe
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This I quite disagree.the key guide to follow is to buy from a reliable seller then look at the price not price first then only look for reliable seller.

The price buy from Telco Vs online the price gap is huge. Example my Samsung note 8

I bought my note 8 for rm3159
With Telco you will get about this price but you are bind with 2 years contract.

When you shop online responsibility does not lie between you and seller but the middle man = online platform. For any unsatisfactory you can request a refund or return.

Last year I bought total of 3 Samsung note 8. All got delivered.
yuxuanjia11
post Jan 23 2018, 07:29 PM

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QUOTE(davidchanmk @ Jan 18 2017, 01:37 AM)
hi guys,

i have purchase a smart phone from lazada dec27 but at the end cancel because of missing. may i know how many of you guys have dealing with LAZADA before? i am really disapointed with them mad.gif
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I did exprienced it where the items are sold by LAZADA itself. The seller will be penalty if items are missing or out of stock.Try to contact LAZADA through live chat which you will get faster respond for the reason why your smart phone is missing.I also prefer not to buy on LAZADA as most of the smart phones on LAZADA are imported from oversea and warranty by themself.Buy it from some telecom like Celcom with easyphone promo la.
teary_tea
post Jan 26 2018, 06:24 PM

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I think for all online shopping, it depends whether the seller have good reputation or not.
chongkiatz
post Jan 26 2018, 10:10 PM

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buying from lazada , if u non-happy , just hit the button of RETURN ORDER , print it and drop to nearest Pos Office without need to pay any single money


i bought wireless barcode scanner from oversea thru lazada RM87.25 , after use of half day it make problem to me , can't scan anymore , hit the button RETURN ORDER , PRINT , Attach with original box , put in flyer and return it back , wait patiently within 3 week for lazada investigate and they will refund back FULL MONEY to your bank account (surprise that i get my refund back within 2 week biggrin.gif )


So what make i think buying from lazada is safe because u have 7-14 day return policy , received fake item , damage item ,just return it


While other plateform which u need to deal ur RETURN ORDER with Seller , if seller choose not to respon ur msg , don wan accept ur refund , then u no choice have to eat the die cat , lazada u no need return thru seller , because everything is under lazada warehouse control biggrin.gif

This post has been edited by chongkiatz: Jan 26 2018, 10:12 PM
QWERTYUIOP12
post Jan 27 2018, 01:05 AM

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QUOTE(Userzero @ Jan 20 2017, 03:42 PM)
is "Lenovo Malaysia" at lazada.com.my reliable? its supposed to be official Lenovo store for phones and stuffs, but only got 2 star rating?
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Link please. BTW, if official store, there will wordings there stating "Official Store" on the main store page.
QWERTYUIOP12
post Jan 27 2018, 01:20 AM

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QUOTE(ZIzack @ Jan 21 2017, 12:04 AM)
Now many online. Not yet try any of it.

What is the different of lazada , 11 street , gem five ?

keeep eye this popular website.. many seller same in this 3 website.

which is still the best service ?
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Gem5 shut down operation oready. But we got Shopee smile.gif

In term of service, I vote for Lazada although their logistic partners can be some kind a pain in ass (not always , anyway).

You should try all the e-commerce platforms to find which suit you better. Other people opinions may can be biased/not your cup of tea. And, monopoly isn't good for consumers like us biggrin.gif
QWERTYUIOP12
post Jan 27 2018, 01:33 AM

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Tips :Read carefully all the wordings in the seller page, do comparison on other e-commerce platforms, see the review and ratings from verified customers, google the store name (optional), 'like' and 'follow' the e-commerce site FB page.

And the guts and willingness to take a risk .
Ditypeli
post Jan 27 2018, 12:16 PM

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QUOTE(Windywulandari @ Jan 23 2018, 01:22 PM)
yeahhh i think the same way too becoz i never ever buy online
even though their give a good reviews and high rate, im still afraid
i'm prefer to buy by hand .... so, i buy an iphone X at celcom blue cube
and the best thing is can pay installments also the plan quite good to use
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i got went to blue cube and ask the price of ip X then i knew that i can't buy the plan with device protection bcoz i use their telco less than 1 year..so i gave u pto buy it
siu_ling
post Jan 28 2018, 01:30 PM

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some is telco set , beware your sim maybe can be lock

some is pre register set, so your hp is less than 12month warranty , some even tingal 6month

some is demo set sell as new ,

basicly u need luck buy ONLINE
caviars
post Jan 28 2018, 03:57 PM

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My main concern with buying phone online is shipment. Especially when phones now can easily cost more than RM2K.

When I bought my phone at Lazada around two years ago, there was option for COD. This is safe option just in case the phone is lost/damaged during shipment. Unfortunately, not all seller offer this option.

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