Webe Thread V4, talk about unlimited
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 Mar 24 2017, 04:56 PM
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#1
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Junior Member
69 posts Joined: Jan 2008 
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Just received the webe broadband SIM card with the huawei modem yesterday. Checked 4G coverage at my area was ok. But modem kept showing no service. Anyone encounter this? Already called Hotline but ask me to wait 2 days if no changes call again @@
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Mar 24 2017, 05:27 PM
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#2
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Junior Member
69 posts Joined: Jan 2008
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QUOTE(qdipanda @ Mar 24 2017, 05:22 PM) manually set the APN to webe? the APN by default is already written webe This post has been edited by usingtea: Mar 24 2017, 05:33 PM |
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Mar 24 2017, 08:48 PM
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#3
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Junior Member
69 posts Joined: Jan 2008
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QUOTE(westlife @ Mar 24 2017, 08:14 PM) Can u help to try if the huawei modem works with other telco SIM card also? thanks. Well it works fine with my maxis and u mobile SIM. So i guess its unlocked. And since the modem is working fine, i guess my problem lies with the webe SIM card or webe account activation. |
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Mar 24 2017, 09:37 PM
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#4
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Junior Member
69 posts Joined: Jan 2008
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QUOTE(aneip @ Mar 24 2017, 09:18 PM) try put in the phone if you got band 5 phone. I inserted the webe SIM into iPhone 7 which is Band 5 phone. Showing no service just like the modem. i see webe in the network selection but nothing happen when clicked. Should be SIM not activated? |
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Mar 25 2017, 08:12 AM
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#5
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Junior Member
69 posts Joined: Jan 2008
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QUOTE(mztang52 @ Mar 25 2017, 07:15 AM) Just call them up or maybe you can use their live chat platform. Yeah already called. Said will forward to the technical team ask me to wait 2 days. If no changes to call again... the live chat function doesn't work somehow, click but nothing happens. |
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Mar 26 2017, 04:29 PM
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#6
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Junior Member
69 posts Joined: Jan 2008
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QUOTE(mztang52 @ Mar 25 2017, 05:49 PM) Try to open it in Google Chrome. Tried. Live chat doesnt work. Says im not active subscriber. |
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Mar 26 2017, 04:41 PM
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#7
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Junior Member
69 posts Joined: Jan 2008
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QUOTE(mztang52 @ Mar 26 2017, 04:32 PM) Then you should call webe to activate your service yea called d..claim escalated to their tech department. 4th day and still not yet activated. Already disappointed right from the start before even start using  |
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