did anyone face the problem like after ordered and the card has been charged, but webe showed not yet pay, then after the validity date, it showed not valid anymore.. now still waiting to live chat with webe representative..

i terminated my line last month, and the last bill come out yesterday and i have excess payment after calculated as pro rated. however, the amount is less than rm10.. so after check with webe cs, the money cannot be refunded and kena makan by them.. even though the amount is less than rm10.. tis type of policy is really fascinating..

i am thinking like that too although they stated in their t&c.. but wondering if they have the right to fit it this way or not.. anything less than rm10 cannot be refunded..
few months ago, i have another line with webe...and after i terminated it that time, i asked to transfer the excess payment to my 2nd acc.. , but when i live chat with their cs, they said cannot also last time... only can wait for refund within 90 days.. luckily that time the balance was more than rm10.. but this time gg...

This post has been edited by Hico: Apr 2 2017, 10:49 PM

yup, i mnp to digi last month.. then the bill comes out and i have excess payment... trying luck to lodge complain through skmm tomorrow..

already report to skmm...under their t&c, if anything under rm10, there is processing fee.. hope later they don't tell me after deduct the fee, then become i hutang them..

my area if choose 4G, the line is like the car almost want to break down, run a bit then stuck ...if choose 3g, then ok but below 5mbps.. last few weeks getting worse as celcom users also complaint celcom network got problem.. not stable at all.. no choice have to mnp as digi here is a bit better compare to webe...

few days ago, a webe's marketing people called me to subscribe webe..i told them i terminated my webe already and the speed is like turtle and not stable, then he changed his statement and told me if i need anything help, please contact them and hanged up the phone..