Hi Guys,

I wanted to share my experience and also ask for help. I own and drive a Mazda 6, 2011 model 2.5. The car currently is at 89k km. It finish its warranty sometime back. It was a nice car to begin with until some of the problems started. Firstly, the car vibrate and shake since 70k km, thinking that it was a idling rpm problem (and was told it is by the service centre) I got it service and tune by a mazda centre. The vibration improve but slowly it came back. I learned to live with the fact that a premium D segment Japanese car shake like my previous 15 years old wira...sigh.

Now this is what makes me boil, lately the passenger side dashboard started to melt...yes MELT...it become sticky, goeey and clay like.....in other words...it melted. I lodge a report and send the car to mazda centre in Oct. Now, they first said no problem will filed for warranty claim. After 1 month, they called and told me that they cannot claim for the dashboard due to 1. The car is out of warranty....2. service record of my car after 60k km was not with them....err mazda warranty is till 60k or 5 years...after that I am free to service outside right?

Even so, putting aside where I service the car; how is that relevant to the dashcover? changing engine oil will melt the dash cover? not changing the air filter will melt it? or did not flush the coolant will make the cover melt?

Now what should I do? what can I do?

Long story short....the car reaches 60k that is when I stopped servicing with them. Then the dashboard start to MELT sometime after that.....

By the way....my question is will it makes a difference whether I service with them or not with them???  

All car service has no interaction with dashboard.........  at least for me I never "service" my dashboard.....