Same problem here - melted dashboard. Worse during summer when the temperature hits 50C !

I don't get it, my understanding is the car is already out of warranty? If it is still within warranty period you must service with them, else they will void your warranty.

iinm if you stopped servicing with SC, automatically your warranty is gone. So you need to bear the cost la of whatever items broken.

some of our forumer get their dashboard change even warranty is over ..
if not mistaken .. toyota camry ..

http://forum.mazda6club.com/models-trim/27...rd-melting.html
http://www.abcactionnews.com/money/consume...ing-dash-boards
http://www.nbcmiami.com/news/local/Drivers...-368240311.html

try some google search

they just simply give reason not to change it for free. Lucky they didn't say you upgrade 17' rim to 18' so they cannot change the dash for free.

Do you tint your car? Even if not, the dash shouldn't melt. Just curious. My dad 20+ years volvo dash not melt but rattling to the max but car getting faster than before...

of course if melt due to hot temperature surely related to your tinted. Some car yes did melt under the sun specially european car. even BMW E90 door handle melt due to our tropical weather.

Asked my friend who drive mazda 3 & 6 so far they didnt experience this

It's better to pay for a new dashboard before it causes any more problems.

The new one will be subject to the same problem so it's best to get a good tint and try to park inside.

I feel for you.. but the state of our nations gov't's stance towards multinational companies more  than private individuals are evident.. l guess the only solution is to take this to a small claims court and hope that 'they' will see your side of the story..
I think Mazda Malaysia [bermaz?] has already washed their hands of this problem..

Why strike Mazda off your list? New models may not have the same problem as old models. Manufacturers do learn from their mistakes.

I hope you are right. Mazda is the only Jap model I had any inclination towards.

The reason of melted dashboard, it happens to most of the car that also ship to euro due to the so called "green policies" whereby it makes most of the manufacturer to produce the interior with recycled plastic, even my porsche (2011) entire console and my previous fucked up ferrari (2008) steering had this problem.

In euro, it is estimated that 8-12% of the vehicle is made of plastic, and because of them constantly worshiping the mother earth green policies, they have no choice but to make a lot restriction, then this germans decided to use PET/PS/PUR plastic to make their car interior, of course it wont have much problem in their weather, but then when it started to ship into tropical country, the problem started.

Sometimes, all this so called green policies is just another excuses to cut cost, producing inferior quality. PET is definitely cheaper, and when japanese realised this, they follow the trend too.

Trust me, dont live in the myth of weather too hot, or perfume caused this, (tho it has the possibility to crack your dashboard) but a drop of perfume wont make your whole dashboard screwed up. it is the grade of the plastic, made of a recycle grade.

No fix for this, even after you changed your dashboard, expect the same shit to happen again if you always park outside.

I used to work closely with a giant automotive company, in their R&D, this dashboard melting things, are a well known shit in the industry, but i didn't know mazda has followed the trend. Especially a more luxury class that will export to the EU countries and have to apply the EU policies.

If you want to base your choice of car on manufacturers who are willing to fix out of warranty items on goodwill you may be basing on something which is illusory and non-repeatable. All manufacturers evaluate on a case by case basis for out of warranty defects. Just because Toyota has fixed an out of warranty melted dashboard before doesn't mean it will fix other out of warranty claims or even the same claim by another owner. Goodwill may depend on the prevailing circumstances of the day and your luck in meeting the right person to attend to your claim.

I'd just get the dashboard wrapped in new leather or something, probably would cost around 1k, saves the hassle of dealing with the SC - and saves your time too.

At the end of it, look at it from a practicality point of view, yes, ethically Mazda is wrong, but are you willing to spend so much time going back and forth, claiming your rights as a consumer and probably waiting for months, maybe a year to solve the issue, and not to mention the tremendous effort you need to put on your side in complaining, negotiating, visiting Mazda so many times?

I'd rather lose 1k~ish to wrap the dashboard and live peacefully after that. Yes, I'm not much of a consumer rights kind of guy, I'm more of a practicality kind of guy. I believe if you push them for a replacement, at the end of it they might give you a free replacement, but in the process you probably would have lost so many other things (time for example) that's much more valuable.