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 astro byond V13

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helob
post Dec 24 2017, 11:08 AM

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Recently (started a week ago) my astro byond is experiencing pixelation as well as momentary freeze randomly for both SD as well as HD.
I am at Tg Bungah Penang.
Anyone experiencing similar problem?
Any fix recommend? Should setting be at DTH or IP?
Thank You
helob
post Apr 17 2018, 05:01 PM

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QUOTE(joshhd @ Apr 16 2018, 11:09 AM)
You know how to align the dish? Do note that I will not hold responsible if any undesirable cases occur (e.g. you adjust till the point you lose signal, or signal becomes worse than it is, etc.)
But actually, Astro's satellite signal is very strong and it is considered very easy to adjust, so it shouldn't be a big issue.

But then, do check the condition of the cable and the connector port. If it seems okay, then proceed to align the dish.

1) I recommend you tune any of these channels before begin aligning your dish, which are 411, 391, 702, 701, 327, 413. It doesn't matter whether you subscribed to it or not.
2) Once you tuned to any of those channels, go home>Settings>STB Diagnostics, and then go "Tuner" tab.
user posted image
3) Ask someone to monitor the Strength % reading on Tuner 1 for you while aligning the dish. (unless you can see the Strength reading on your TV screen while adjusting your dish by your ownself)

Before you begin, perhaps you can start it easy by turning the LNB skew. If turning the LNB skew doesn't increases the Strength % reading, then only you align the dish. Just loosen the nut a little bit, enough for the dish can be moved will do. Don't need to loosen it until entire nut comes out (unless you want to dismantle your dish, lol). And then, align the dish by moving it left/right/top/bottom position slowly, move bit by bit. Satellite signal are sensitive, as either you get signal easily, or lose signal easily. So don't need to move too much at once, but in case you really lose the signal entirely (Strength 0%) while aligning, you can adjust it back one, don't worry.

Do try your best to make Strength reading goes as high as possible while aligning. Let say you adjust until 80%, do continue align, and then it shows 85%, continue align again, suddenly it drops to 70%, so you align back to the position you get 85% earlier. (Just like doing manual focus on your DSLR camera). Once you get highest reading possible, make sure the Strength reading maintains and does not drop while you are screwing all the nuts tightly. Done, and congrats, you are now an Astro installer/technician. Haha  biggrin.gif

Remember, safety first (if your dish is installed at your home's rooftop).
*
Hi joshhd,

Lately I am getting pixeling occasionally. Pic/sound just break up momentarily. I suspected its related to signal strength.
I followed your earlier instruction of Home>Settings>STB Diagnostic>Tuner Tab>Transponder scan
The channel that I was using is Channel 1 M3 VL-10982 Locked Strength 66% only. The scan list show 13 M3A VL-12276 Strength 77% the highest. So I changed the Entry Point in Installation Settings Entry Point by selecting 13 M3A VH-12276.
However when I Goto Home>Settings>STB Diagnostic>Tuner Tab , it show
xxxxxxConnection Infoxxxx
Line [511]: SAT:11682 Mhz V/L Locked
xxx Tner Diagnostic Info xxx
--No Info Available--
Question: Why is the connection on 11682 Mz instead of 12276 Mz that I have selected?

For Aligning the Dish, you indicated "Before you begin, perhaps you can start it easy by turning the LNB skew."
How to you turn the LNB skew? Where is the LNB skew?

Thank You.


helob
post Apr 18 2018, 04:46 PM

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QUOTE(joshhd @ Apr 17 2018, 06:49 PM)
All transponder frequencies you see on Transponder Scan (except the 4 frequencies I mentioned on previous post) should have at least 70% and above, or if possible, 80% and above. If any of the frequencies you see on Transponder Scan is lower than 70%, that means your dish is not properly aligned. As for your case, 66% on 10982MHz and 77% on 12276MHz means your dish is still not properly aligned. You will experience occasional signal dropouts, and your signal will lost sooner during heavy rains compared to those who got their signal 80% and above.

Actually you don't need to bother to change entry point settings. Remember to change back to original setting by selecting the 1st option at Satellite Settings, which is "M3B 10732MHz VL" one. Set it, then leave it. Don't need to change that setting. Don't get confused with the entry point settings with stronger signal reading you get on 12276MHz, and no need to go Satellite Settings there to change any settings.

Because the channel 511 (CNN) is on the satellite frequency of 11682MHz, so your Astro box somehow tunes to 11682Mhz to receive the channel. That's how satellite TV works, lel.
user posted image
Loosen the screws, and then turn the entire LNB.
On your Astro dish; with the "astro" logo facing to your face, make sure it is facing between 3 o clock to 4 o clock.
Or, on the top view of your Astro dish, make sure it faces to the correction direction, just like the picture above.
*
I will try as per your excellent and clear instruction.
Will report back results as soon as I have chance to make the adjustment.
Thank you for your help .
helob
post Apr 19 2018, 12:58 PM

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QUOTE(joshhd @ Apr 17 2018, 06:49 PM)
All transponder frequencies you see on Transponder Scan (except the 4 frequencies I mentioned on previous post) should have at least 70% and above, or if possible, 80% and above. If any of the frequencies you see on Transponder Scan is lower than 70%, that means your dish is not properly aligned. As for your case, 66% on 10982MHz and 77% on 12276MHz means your dish is still not properly aligned. You will experience occasional signal dropouts, and your signal will lost sooner during heavy rains compared to those who got their signal 80% and above.

Actually you don't need to bother to change entry point settings. Remember to change back to original setting by selecting the 1st option at Satellite Settings, which is "M3B 10732MHz VL" one. Set it, then leave it. Don't need to change that setting. Don't get confused with the entry point settings with stronger signal reading you get on 12276MHz, and no need to go Satellite Settings there to change any settings.

Because the channel 511 (CNN) is on the satellite frequency of 11682MHz, so your Astro box somehow tunes to 11682Mhz to receive the channel. That's how satellite TV works, lel.
user posted image
Loosen the screws, and then turn the entire LNB.
On your Astro dish; with the "astro" logo facing to your face, make sure it is facing between 3 o clock to 4 o clock.
Or, on the top view of your Astro dish, make sure it faces to the correction direction, just like the picture above.
*
Hi joshhd,
I tried aligning the dish by tuning/making adjustment in the following order.
1) LNB skew 2) Elevation [Vertical rotation] 3) Azimut [Horizontal rotation]
TV is tuned to Channel 702 and Satellite Settings entry point is at option 1 which is M3 VL-10982 ( not M3B 10732MHz VL as you indicated ) ( I have only HD and no PVR ).
There is no improvement after making adjustment to above. The highest strength I can get is at 67-68%, which is the same before adjustment.(Old settings are still the best)
What should I do next? Change the cable and or LBN unit? What quality cable should I get?
How often should the cable and or LNB be change with dish mounted on roof?
As a matter of interest, why select Satellite Settings entry point option 1 whereas there are other options which show higher signal strength as showed in the STBDiagnostic scan? What is the effect of selecting different entry point in the satellite Settings under LBN?
Thank you and looking forward to your expert advise.



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