I was told by CS today that i need to pay directly to technician Rm 60 for labour charge if i want astro to change my faulty decoder. Is this true?
astro byond V13
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 Apr 9 2018, 02:18 PM
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#1
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32 posts Joined: Apr 2014  
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Apr 10 2018, 09:11 AM
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#2
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32 posts Joined: Apr 2014
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QUOTE(PeeEl @ Apr 9 2018, 09:44 PM) Previously, it was FOC, except for NJoy customers. Yes.... i remembered,last time i changed my decoder it was FOC. I even told the CS i can pick up the decoder myself instead of paying RM60.....but they told me i have no choice but wait for the technician. If not for the world cup i would definitely terminate my astro account. |
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Apr 12 2018, 09:43 AM
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#3
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32 posts Joined: Apr 2014
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Maybe ts can put this on the first page.
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