Hi. Maybank have the efd via fpx promo and the transfer from the other bank was successful. But the "return to merchant" page was loading slow and prompt and error "fpx transfer failed. contact merchant bank".

The deduction was successful but the there is no fd shown in my Maybank account. I called Maybank call center and they informed me that it will take 1 - 3 working days for the fund to be refunded.

Can someone advise if this is correct. I never experienced this before.

Thank you for feedback.