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Fixed Deposit Rates In Malaysia V. No.15, Strictly for FD Discussion Only
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lilsunflower
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Feb 4 2025, 11:34 AM
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QUOTE(akhito @ Dec 7 2024, 11:35 AM) Today i kena again money out ald but not receive in MBB If there is no plan to fix, maybe should just close down the acc. If inward transactions also can have problem unfix for almost 1 year ald. How can people trust MBB with their money. I just kena MBB FPX lost in transit FD problem  . Applied online, blank page on MBB website after the FPX went through, and money deducted from the other bank. How long did it take for you to get your money back? And did you need to write in / call? I read previous posts saying that it takes roughly 24 hours to reverse.
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lilsunflower
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Feb 4 2025, 02:14 PM
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QUOTE(socratesman @ Feb 4 2025, 01:16 PM) Just i curious only, was that your first ever placement to that MBB eFD account? No, I placed more than 10 during the recent campaign period. This is the first time it's been a blank page for me. I helped my Dad place 1 just 10 minutes before mine and no issue. It's been nearly 12 hours and no signs of my money and no reply from MBB to my written complaint.
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lilsunflower
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Feb 4 2025, 03:18 PM
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QUOTE(fabu8238 @ Feb 4 2025, 03:08 PM) Based on past experience 1. It should take at least 3 working days to see your money in your original bank account 2. Never ever place online FD via FPX for MBB So many posts and your never learn so just sit back and enjoy the experience 1 and 2, thanks, will wait patiently. Yes, but I also placed more than 10 in the past month and have not have any trouble, but I recognise there is always a first time for everything and I was unlucky today. I frequently use both HLB and MBB eFDs via FPX without issue, and also needed to "replenish" my MBB eFDs to retain Premier banking status. If not for the need to meet the AUM threshold for Premier, I would have just stuck with HLB. This post has been edited by lilsunflower: Feb 4 2025, 05:38 PM
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lilsunflower
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Feb 4 2025, 09:33 PM
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QUOTE(akhito @ Feb 4 2025, 07:24 PM) CS say will autorevert but every time I got complaint by write in contact us form at mbb webite.Took about 3 working days Thanks for sharing. I also used the contact us form on the website, but no reply yet. Will give it until the end of this week before calling them etc.
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lilsunflower
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Feb 5 2025, 03:49 PM
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QUOTE(Chuffling @ Feb 5 2025, 12:28 AM) Hope that matter gets sorted for you. Thank you  As an update, the money got refunded to me today (around 2 days). Will try to place another MBB FD and fingers crossed that it goes smoothly.
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lilsunflower
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Aug 2 2025, 09:29 AM
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QUOTE(ericlaiys @ Aug 1 2025, 11:41 PM) soon merdeka promo coming I just tried the MBB eFD-i 3.45% Merdeka promo which supposedly started on 1 August. FPX failed due to "insufficient funds" but my RM50k was deducted from UOB with the FPX reference number shown. I see on the campaign page that there is even a disclaimer saying: In the event that FPX funds are not successfully credited, the funds shall be refunded within 3 working days. https://www.maybank2u.com.my/maybank2u/mala...wRoCcDQQAvD_BwEHas anyone else experienced suffcessful / unsuffcessful FPX under this promo? My transaction was on 2 August, at 9am.
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lilsunflower
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Aug 2 2025, 08:12 PM
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QUOTE(dannyw @ Aug 2 2025, 05:22 PM) Yes. I'm having exactly the same error. First time happened to me after so many placement. Call CS also useless, give the same answer. FPX deducted successfully, yet MBB can show insufficient fund. Not sure when they will fix it. I have another to place tomorrow, else have to wait until Monday to be safe. Yeh, meanwhile we lose interest on all these funds they've deducted from us.
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lilsunflower
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Aug 3 2025, 11:43 PM
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QUOTE(dannyw @ Aug 2 2025, 10:24 PM) Ya, based on the conversation with CS, seems very common. I purposely ask them is FPX issue or MBB, they just say is system interface glitch. This issue been reported so long, yet they still can't identify and fix it. Ya. Not happy with lose 3 days interest. Actually i manage to place on 1/8. Last time when system issue, it will show system unavailable, not sure why today like this You managed on 1 August, but subsequent attempt failed on 2 August? I will try my luck again tomorrow. I know there are better FD rates out there, but I need to maintain my Premier AUM by keeping these FDS, so have to endure the same FPX issues every time.
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lilsunflower
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Oct 25 2025, 11:28 PM
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QUOTE(vostro @ Oct 16 2025, 11:57 AM) Hi. Maybank have the efd via fpx promo and the transfer from the other bank was successful. But the "return to merchant" page was loading slow and prompt and error "fpx transfer failed. contact merchant bank". The deduction was successful but the there is no fd shown in my Maybank account. I called Maybank call center and they informed me that it will take 1 - 3 working days for the fund to be refunded. Can someone advise if this is correct. I never experienced this before. Yepp, it's happened to me several times and just happened again. Gotta wait patiently for up to 3 working days. It happens often that Maybank CS are very calm and "been there done that" when dealing with irate customers like me asking where my 50k has disappeared to.
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