ini no details how you expect to get help?

what bank, TDI or FD what rate tenure?
you put auto renew interest add to principal kah?
share the details,

Its normal that after maturity, it will go to normal rates....Just withdraw them and find new placement that suits you

Mine was not so good, 1st customer of the day, yet took me 1 hour (including new acc set up). I did at MBSB KJ branch.

Yea same case here, the following day it goes back to the actual rate.

I wanted to close my account and shift to MBSB, but the bank staff told me that Bank Islam will have a promo coming soon. 4.2% for 12months.

Just placed with MBSB 4% 12 mths.
Must have CASA, so i opened a basic saving account with no debit card.
You can register online banking with CASA account number.

MBSB's 4% FD promo, last week I heard will end yesterday. This morning send WhatsApp to ask the officer. No reply yet.

Tomorrow got BI FD maturing, so hoping to move to MBSB as well.

hence one of the quote to you earlier.

it's an investment product. return/profit is not fixed/determined upfront; nor guaranteed like FD/TD.

'up to 4.1%' is just a projected profit rate, subject to investment performance until maturity.

how low can it get? nobody know for sure. 12mth investment period is long though.

------

Important Notes
The Profit Sharing Ratio (PSR) shall be 50:50 between the customer and the Bank. The customers agree that The Bank may revise the PSR during the tenure of Mudarabah contract without the customers’ prior consent.
The indicative profit rate indicates the potential return that customers may receive. It does not represent the actual profit return, which will be reflected in the annual statement.
After the expiry of the campaign rate tenure, the rate will revert to the board rate of same tenure.
The principal and returns are not guaranteed, and the customers risk earning no returns at all.
The principal is not protected by Perbadanan Insurans Deposit Malaysia (PIDM).

IMPORTANT DISCLAIMER
THIS IS AN INVESTMENT ACCOUNT PRODUCT THAT IS TIED TO THE PERFORMANCE OF THE UNDERLYING ASSETS AND NOT A DEPOSIT PRODUCT.

WARNING
THE RETURNS ON THIS INVESTMENT ACCOUNT WILL BE AFFECTED BY THE PERFORMANCE OF THE UNDERLYING ASSETS. THE PRINCIPAL AND RETURNS ARE NOT GUARANTEED AND CUSTOMER RISKS EARNING NO RETURNS AT ALL. IF THE INVESTMENT IS REDEEMED EARLY, CUSTOMER MAY SUFFER LOSSES IN PART, OR THE ENTIRE PRINCIPAL SUM INVESTED.

Member of PIDM
Term Investment Account-I (TIA-i) is not protected by PIDM
unless someone reported otherwise, should be still available.

if you have your own preferred bank muamalat, better call them first before dropping by.

mbsb

anyone put the money into CIMB TIA-i (Term Investment Account-i)? current rate 3.78% for 8 months and 3.88@ for 12 months. would like to know the rate guarantee or just indicative? Anyone invests before? not protected by PIDM for this TIA-i as stated in the promotion banner

https://www.cimb.com.my/en/personal/promoti...i-campaign.html

Thanks for sharing.  I also used the contact us form on the website, but no reply yet.

Will give it until the end of this week before calling them etc.