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Unifi Official TM UniFi High Speed Broadband Thread V28, Free Upgrade In 2017

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cucubud
post Dec 13 2016, 07:40 AM

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Wow, Ver 28 already.

I am still on contract, will I still get the free upgrade?
cucubud
post Dec 14 2016, 03:31 PM

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QUOTE(duabijitelur @ Dec 14 2016, 03:16 PM)
Today i received a call from TM saying that they offering 30MB for RM159
is it legit ?

Currently im using VIP10 RM149 (free upgrade from VIP5 at june)
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Inclusive of free local calls?
cucubud
post Dec 19 2016, 07:44 AM

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QUOTE(janson_kaniaz @ Dec 18 2016, 01:14 AM)
I believe it's the same offer.

I have a feeling the price cut will happen. Those with 5mbps/10mbps currently will get price reduction. 30mbps will get new price somewhere around RM149.
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QUOTE(Boldnut @ Dec 18 2016, 03:36 PM)
may be by end of 2017 or 2018 our RM149 package is 30mbps.

Sometimes I don't know what TM is thinking.

Just give free upgrade to those RM149 to 20-25mbps., why bother so many complex pricing package, RM159,169, 179, 199 lol

IMO Unifi should be something like this already

RM149 = 25mbps
RM199 = 50mbps
RM249-279 = 100mbps
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I thought they said "Double the speed, half the price"?
cucubud
post Dec 19 2016, 07:50 AM

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QUOTE(GamaX320 @ Dec 18 2016, 06:00 PM)
I just finished install unifi for my house. Currently facing one problem all my modem and router placed at second floor, but hyptv plan to place at first floor any idea beside using home plug. Currently I got one extra wifi router possible place this router at first floor and connect my main router which placed at second floor?
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Can the main router WiFi reach ground floor?

cucubud
post Dec 19 2016, 02:37 PM

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QUOTE(GamaX320 @ Dec 19 2016, 02:02 PM)
can  brows.gif
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If that is the case, home plug is the cleanest but make sure the two power points are in the same phase.

cucubud
post Dec 22 2016, 07:30 AM

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QUOTE(neekun @ Dec 22 2016, 02:10 AM)
Previously on Streamyx 4mbps, upgraded to 30mbps by signing up with agent. Upgraded again to 50mbps by calling 100. Was told on the phone will get to enjoy free upgrade to 100mbps next year.
*
What happen to your contract?
Start again on 20 Dec 2016 for 2 years?
cucubud
post Dec 22 2016, 12:45 PM

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QUOTE(lyc1982 @ Dec 22 2016, 11:22 AM)
i checked with reseller and tm staff...they said not eligible for free speed upgrade if installation is in 2017...dafuq
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Why not eligible?
Their slogan is "FREE Speed Upgrade, Sign up by 31 December 2016".
Sign up not installed by 31 December 2016.
cucubud
post Dec 22 2016, 12:55 PM

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QUOTE(lyc1982 @ Dec 22 2016, 12:50 PM)
quoted from tm official site:

This “UNIFI FREE UPGRADE CAMPAIGN” (hereby known as “Campaign”) is organized by Telekom Malaysia
Berhad (Company No. 128740-P) (hereby known as “TM”). By subscribing to UniFi services under this
Campaign, You (hereby known as “Customers and/or Subscribers”) are deemed to have read, understood and
agreed to be bound by these Terms and Conditions.
1. Standard Terms
1.1 This Campaign is open to new active Customers of UniFi Advance Plan between the period of 1st December 2016 to 31st December 2016, The phrase “new active Customer” refers to customers who subscribe and successfully activated the UniFi service (after installation) of UniFi Advance from 1st December 2016 to 31st December 2016
only.


the bolded statement that's what worrying me...
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Go to this link and show them.
https://www.tm.com.my/speedupgrade/Pages/in...CFYqhaAodFCQE6Q

cucubud
post Dec 23 2016, 07:50 AM

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QUOTE(neekun @ Dec 22 2016, 10:25 PM)
Maintain at the same contract of 30mbps cause its just 2 days difference only.
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Lucky you. thumbsup.gif
cucubud
post Dec 25 2016, 08:51 PM

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QUOTE(cOMMANDER pRASNTH @ Dec 25 2016, 03:01 PM)

According to TM, if you're under the same category before and after upgrade i.e. Unifi ADVANCE 30 to 50, the contract remains as-is and not renewed to 24mths.

I can confirm this from the MyTM page of my service that currently shows the remaining contract period is indeed as claimed.

However, changing from 50 to 100 is a different category Unifi ADVANCE to PRO, thus contract will be renewed.

TBH, its kinda if silly since ur paying more but getting tied with a contract but I don't think anyone would pay to get 100 now since the 50 would be eligible for the free upgrade to 100 for next year.

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What about from VIP5 to Advance30?
My VIP5 is just 8 months into the contract.

cucubud
post Dec 25 2016, 11:55 PM

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QUOTE(cskean @ Dec 25 2016, 11:03 PM)

Btw, how come u still can get VIP5? I thought it was discontinue quite some time ago?
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I was on Streamyx when they called to offer me Advance30. Since Advance30 doesn't come with free calls, I said I don't want Unifi. If got free calls, then I take. They said only VIP packages only got free calls. They asked if I am interested?
I said ok. Then they proceed with the application.

This post has been edited by cucubud: Dec 26 2016, 11:53 AM
cucubud
post Dec 28 2016, 09:36 AM

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QUOTE(Hico @ Dec 28 2016, 08:47 AM)
last night when my unifi has no connection, i called 100 also.. everything looked normal and she reset the port for me.. yet i still not able to online although the router show connect to internet.. then she say is my own router problem and need to reset and reconfigure..luckily i did not listen to her as i try tm's router also the same.. if not i need to add in the devices' ip one by one for the wifi connection..  mad.gif  shakehead.gif
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Always do a backup of your router configuration.
If shit happened, you can restore back the configuration.
cucubud
post Dec 29 2016, 07:51 AM

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QUOTE(westlife @ Dec 28 2016, 10:47 PM)
anyone here who is on streamyx previously but upgraded to unifi and choose to terminate the streamyx after unifi is activated but retain the existing copper telephone line? are u guys paying rm1 now for the existing telephone line instead of the monthly rm26++ for the line?

i am chatting with tm live chat to confirm that my copper telephone and my unifi are linked so that the coming month bill i won't see the rm26++ on my existing copper line, obviously he did not understand what i was inquiring about at all.
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I am paying the RM1 for the old phone line.
I have two separate bills, one for Unifi and one for the old phone line.
And both bills are on different billing dates. vmad.gif
cucubud
post Dec 29 2016, 08:39 AM

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QUOTE(westlife @ Dec 29 2016, 08:26 AM)
But both are under ur name rite?
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Yes
cucubud
post Dec 29 2016, 09:01 AM

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QUOTE(mun88 @ Dec 29 2016, 08:44 AM)
Just goto TMpoint terminated the rm1 line if you late your deposit + extra 1 month bill will deduct every month until "0"
last time i same like you...
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I still need that phone line. Relatives and friends still call that number.

cucubud
post Dec 31 2016, 02:28 PM

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QUOTE(Hornet @ Dec 31 2016, 01:03 PM)
For some reason I cannot use Powerplug for my HyppTV. So now I'm trying to use the spare wifi router I have from TM. Basically I connected the spare router to my LAN4 on the main router (which confirm Hypptv can work if connect directly).

Now in my Hypptv box, I see I have the IP address 10.59.30.xxx, which I guess is the Hypptv service one? Somehow Hypptv is not working, so I guess I set something wrong.
No video is showing, just a blue satellite icon with a x. I can open the Hypptv app without error though

Anyone knows if got any special setting I need to do in the router, or the Hypptv setting?

Try to search online, but only found the guide to set VLAN for wireless. Can't find any example of someone using a wifi router as access point for hypptv
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I tried to set up a second router for HyppTv but cannot work.
Then I went back to TM router. Change the settings for HyppTv to include Guest 1 WiFi. That means HyppTv is on LAN 4 & Guest 1 WiFi.
From the HyppTv box, remove the LAN cable and use WiFi to connect to Guest 1 SSID.
It works on Wifi.
cucubud
post Jan 6 2017, 07:38 AM

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Attached Image

From the chart,
it looks like VIP20 subscribers are in a disadvantage.
VIP20 pay RM249 upgraded to Advance50 pay RM249.
While Advance50 pay RM249 will be upgraded to Unifi Pro 100 pay RM249.

Streamyx subscribers benefit the most. Their upgrade will be to VIP10 (if their area has Unifi coverage).

What is the difference between Voluntary upgrade with consent and Voluntary only?


QUOTE(fruitie @ Jan 6 2017, 12:37 AM)
Where's our 179's Advance 30? laugh.gif
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You pay RM179 for Advance30 which is not in the chart, therefore, no free upgrade for you. confused.gif confused.gif confused.gif
Maybe only those who are paying full price for their package will get the free upgrade?

I don't know, maybe you have to check with TM on this.

This is my analysis on the chart above. Might not be true.



This post has been edited by cucubud: Jan 6 2017, 07:40 AM
cucubud
post Jan 6 2017, 08:58 AM

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QUOTE(westlife @ Jan 6 2017, 08:44 AM)

No. Rm179 or rm229 also confirmed got upgrade if one signs up in dec 2016 or now (promo till end of Feb). This is confirmed as it is black and white stated.
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For the current promotion packages, yes, they are entitled to the free upgrade.
There are many subscribers who have been given free upgrade earlier without increase in fee.
These subscribers will be affected.
Not sure about those who paid RM10 for the upgrade. Are they entitle to the free upgrade?
TM will find means not to upgrade your package.
cucubud
post Jan 6 2017, 09:01 AM

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QUOTE(calk @ Jan 6 2017, 08:27 AM)
I had been using the same router for years since I signed up for VIP5 but now after upgraded to 30Mbps, I can only get 15-20mbps wifi connection even though the LAN line is able to achieve 30mbps.. Friend told me that TM told him this is the limitation of the router but not sure as he is stay in a condominium but I am staying in terrace house..

Will find way to solve this problem.. if this is really the case then wont really benefit from the 30mbps upgrade even though just anohter RM10+
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After your upgrade to Advance30, did TM renew your contract?
If YES, are the equipment also have their warranty extend for another year?
If also YES, then might as well report and make a claim.
cucubud
post Jan 6 2017, 10:16 AM

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QUOTE(lyc1982 @ Jan 6 2017, 09:47 AM)
who says no 30Mbps advance..it's on the blue bar rm199
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QUOTE(neooren @ Jan 6 2017, 09:53 AM)
30mbps with early bird discount RM179
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Yupp. I was referring to those who have the discounted subscription at RM179 earlier. Not the current promotion package at RM179.
Not sure about the early bird promotion. Those subscribers have to check with TM.

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