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Unifi Official TM UniFi High Speed Broadband Thread V28, Free Upgrade In 2017

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cucubud
post Jan 6 2017, 10:37 AM

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QUOTE(calk @ Jan 6 2017, 10:25 AM)
There isn't any contract but they extend 1 year warranty after I upgraded to 30mbps.. anyway, heard from friend who had complaint this to TM but they wont replace it as the LAN is capable to achieve 30mbps as what few other forumer were mentioning..

Since I am staying in landed properties, is there a way to change some of this setting in the existing router to make it work for 30mbps?
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Check your PM for a solution. tongue.gif
cucubud
post Jan 6 2017, 05:03 PM

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QUOTE(SkyDriver @ Jan 6 2017, 04:46 PM)
Currently im paying 149 for vip10
Today received a call from tm cs, just add another rm10 to get 30mbps download. (No contract, no more free calls)
Anyone take the upgrade? Any feedback?
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Will it entitle you to the free upgrade to Advance50 later?

cucubud
post Jan 6 2017, 08:56 PM

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QUOTE(JohnLai @ Jan 6 2017, 07:39 PM)
You are right.
My insiders confirms it.
That why the brochure doesn't mention 'free speed upgrade', but merely 'speed upgrade' + 'voluntarily'.
Heck, new promotors are being briefed about not to mention the word 'free speed upgrade', but use only wording 'speed upgrade' if interested customers are subscribing now and someone will contact you (the customer) for 'speed upgrade' on later date.
However, TM hasn't decided on price yet for so called unifi lite 10Mbps. (the only consolation for dsl subscribers)
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VIP5 and Streamyx subscribers are in the same category "voluntary" upgrade to VIP10.
Do you mean that these subscribers have to pay for the upgrade to VIP10?
If that is the case, VIP5 subscribers are being shortchanged.
cucubud
post Jan 6 2017, 09:13 PM

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Looks like after the upgrade,
VIP10 - RM149
Advance30 - RM159
Advance50 - RM179
Advance Pro100 - ???

Streamyx packages not sure.
cucubud
post Jan 7 2017, 05:52 PM

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QUOTE(1stLaksamana @ Jan 7 2017, 04:50 PM)
hello forumers,

i got a call yesterday from TM for unifi upgrade. i am vip5 (rm149 monthly excluding GST) user who got the free upgrade to vip10 a couple of months ago. i was offered a total of 4 packages

1) upgrade to 30Mbps + jumbo movie package for additional RM10 a month
2) upgrade to 30Mbps initially and then free speed upgrade to 50Mbps, choice of aneka/varnam/ruby for extra rm20 a month
3) upgrade to 50Mbps immediately (not sure movie package) for extra rm60
4) upgrade to 50Mbps now and free upgrade to 100Mbps later, RM70 extra

i believe all packages are without free calls. NO contract (just maintain current contract if still have). im out of contract long ago so i can terminate anytime i want.

i was also told that vip5 users who got free upgrade to 10Mbps will not receive further free upgrades. i spent a day researching ( i asked her to call me back today) and finally opted for package upgrade no2. i wonder when the free 50Mbps upgrade will be rolled out.
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You got a free upgrade once and now you are offered to subscribe Advance30 for RM169 that will entitle you to a free upgrade to Advance50 package later?
Eventually you pay RM169 for Advance50.
This is very good price.
cucubud
post Jan 7 2017, 09:31 PM

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QUOTE(dannielshazmeer @ Jan 7 2017, 05:30 PM)
DONE UPGRADE 50MBPS
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Free upgrade or paid upgrade?
cucubud
post Jan 7 2017, 09:51 PM

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QUOTE(dannielshazmeer @ Jan 7 2017, 09:37 PM)
paid upgrade
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thumbsup.gif Now wait for upgrade to Pro 100. brows.gif
cucubud
post Jan 7 2017, 09:52 PM

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QUOTE(maiffa71 @ Jan 7 2017, 07:50 PM)
What happen to the 100Mbps subscribers?
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Maybe TM will launch Pro 200 package for you. brows.gif
cucubud
post Jan 7 2017, 09:58 PM

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QUOTE(maiffa71 @ Jan 7 2017, 09:56 PM)
Heard..they goin to hv upto 500... ph34r.gif whistling.gif
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Better for you. thumbup.gif
cucubud
post Jan 7 2017, 10:19 PM

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QUOTE(GamersFamilia @ Jan 7 2017, 10:11 PM)
lucky , im still unifi 10 , lol
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Why do you consider yourself lucky?
After the free upgrade, you will be on Advance30 package and this package does not have free calls anymore.
Unless you don't make calls, Advance30 is good package.
cucubud
post Jan 7 2017, 10:31 PM

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QUOTE(GamersFamilia @ Jan 7 2017, 10:25 PM)
i mean you are lucky ... cuz your speed is faster then mine ... well unifi is under my dad , so i dont know if he received any calls from tm or not
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Lol, I am not on Pro 100 package. tongue.gif
If your VIP10 was not upgraded from VIP5 (FOC), then the free upgrade will be on the way.
cucubud
post Jan 8 2017, 08:55 PM

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QUOTE(dannielshazmeer @ Jan 8 2017, 08:15 PM)
can achieve 47 mbps only right ?
why not 50mbps
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Kena short changed.
TM always say best effort. So this is their best effort to cap us at 80% of the subscribed speed.
cucubud
post Jan 11 2017, 06:10 PM

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QUOTE(jimmyteoh @ Jan 11 2017, 05:08 PM)
anybody know that the Unifi SNR test must meet above 12 DB for download and upload.
if below 12 , is it the signal is not stable or unable to get bandwidth ? The technician said not able to install unifi due to below 12 db.
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I thought it is the lower the better?
My Unifi line reading is 8.59dB.
cucubud
post Jan 11 2017, 06:41 PM

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QUOTE(westlife @ Jan 11 2017, 06:36 PM)
If TM never review the current 100Mbls price, the existing users will becom 'water fish' which they are paying rm329 for the same speed to those who are paying rm229. Rm100 difference. Rm1200 per year.
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TM will make everyone happy.
Either to implement Pro200 package or rebate for those RM329 subscribers.
cucubud
post Jan 11 2017, 09:24 PM

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QUOTE(sp6068 @ Jan 11 2017, 09:19 PM)
FFUUUU

Look at the dl graph. My package is 10mbps

user posted image
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Haha this is double the price half the speed.

cucubud
post Jan 12 2017, 05:11 PM

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QUOTE(sickx @ Jan 12 2017, 04:56 PM)
hi guys. tm salesperson called me just now to ask me whether I want the free upgrade or not. they said, they'll send people to bring in new routers and stuffs as well. so just wondering, can I ask them to let the unifi router to stay at living room and bring the hypptv box to my bedroom instead of let them both stay at living room? will they be able to do it?
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Free upgrade with change of new equipment?
What package are you having now?

cucubud
post Jan 12 2017, 06:36 PM

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QUOTE(sickx @ Jan 12 2017, 05:31 PM)
im on vip10 right now. they said that my router won't be able to handle 30 mbps so need to change router as well.
how would they do it? extend cable? new drilling point?
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I see. This is good for you.
To move the HyppTv box to another room, just buy a longer UTP cable will do, as long as got access from one room to the other.

This post has been edited by cucubud: Jan 12 2017, 06:47 PM
cucubud
post Jan 12 2017, 08:00 PM

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QUOTE(Ebony & Ivory @ Jan 12 2017, 07:37 PM)
how about streamyx? hmm.gif
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There was a chart somewhere indicating Streamyx will be upgraded to VIP10 (where Unifi is available) on a voluntary basis. If no Unifi in the area, then not sure what will happen.
cucubud
post Jan 12 2017, 09:14 PM

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QUOTE(JohnLai @ Jan 12 2017, 08:32 PM)
My source told me a rumour he heard around the department.

Source told me, 1/2/4/8Mbps users need to opt for RM149 package (similar to unifi VIP5) in order to get upgraded to 10Mbps Unifi Lite.
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This chart has been floating around.
Attached Image
cucubud
post Jan 12 2017, 10:08 PM

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QUOTE(sickx @ Jan 12 2017, 09:54 PM)
means the cable from router to the box is it? ok then. thanks!
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Correct

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