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 Broadband service, Tmnet

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TSKernkraft400
post Feb 12 2007, 04:50 PM, updated 19y ago

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Hey i wanna ask a freaking question,

I just want to know whether Tmnet is charging for extra download/upload you're doing. Since mine is unlimited RM77 package, shouldnt be any problem right?

My upload/download for the month of Jan and Feb was 9.08 gig and i think Tmnet is charging me extra. I heard from a friend while playing RB6:V, he was charged for that particular reason as well.

So, iam a bit confused right now. Just drop a few words here. Thanks.


marauderz
post Feb 12 2007, 04:50 PM

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hmmm.. I should check my bill too. but we shouldn't be charged for stuff like this.
ferricide
post Feb 12 2007, 04:53 PM

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Since I am getting sucked at RM88/month, they didnt charge me anything else nothing more... so can't commnet on RM77...
DarkSaviour
post Feb 12 2007, 04:58 PM

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no lar won't be lor... coz rm 77 is unlimited mah.... only the different more goodies(rubbish) when u apply streamyx
TSKernkraft400
post Feb 12 2007, 04:59 PM

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No matter if we turn on our service for 24/7 per day per week. We should be paying the amount we should be paying right?

Doesnt matter it is RM77/88/99 as long as it is Unlimited. I mean correct me if iam wrong.
ferricide
post Feb 12 2007, 05:01 PM

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I suggest u called up their Customer Torment Line to check it out if you find they billed you extra.
TSKernkraft400
post Feb 12 2007, 05:03 PM

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Alright thanks guys.

Will do ferricide.
verced
post Feb 12 2007, 05:04 PM

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Maybe they're charging you for something else maybe?

Go to the tmbill site and see whether the physical bill is the same as the one online.
TSKernkraft400
post Feb 12 2007, 05:08 PM

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Something else verced? What do you mean?

Iam not sure if i can access my online account, it seems that they freezed up the account (online) and will defrooze it when you have made the payment .
DarkSaviour
post Feb 12 2007, 05:08 PM

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yea.... tm bill everytimes also f**k up...
sometimes 2 months didn't bill me... and then come kau kau oredi ="=


TSKernkraft400
post Feb 12 2007, 05:10 PM

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lol darksaviour i feel you.

Now, i really really feel like we need a better internet provider

This post has been edited by Kernkraft400: Feb 12 2007, 05:11 PM
ferricide
post Feb 12 2007, 05:14 PM

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Normally i just check my bills online... no point waiting for the mailman to send u the bill...

Yes, did u activate their other sevices such BlueHyypo, Wireless Access and others...

But since it's only a POSSIBILITY, but I can tell you I have used screamyx about 7-8yrs edi, and they re bl**dy efficient in billing me the same amount every month biggrin.gif
DarkSaviour
post Feb 12 2007, 05:21 PM

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same here.... 7~8yrs... i dun have tht kind of problem bill extra...

the effective services in TM NET is the God Damn Billing

TSKernkraft400
post Feb 12 2007, 05:29 PM

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Hmmm, ... it has been a problem cause i really really cant access my account. It says Invalid username and Password. Wussy.

This post has been edited by Kernkraft400: Feb 12 2007, 05:31 PM
hikaru_x
post Feb 12 2007, 05:33 PM

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check at https://tmbill.tm.net.my

zio
post Feb 12 2007, 05:34 PM

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The effective services for any company is the billing. tongue.gif

Maybe you can tell us how much extra and we can see if its for any other services or is it because of your data transfers..
TSKernkraft400
post Feb 12 2007, 05:36 PM

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Data transfers? Can you explain more my friend?
zio
post Feb 12 2007, 05:38 PM

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Err data transfers means your upload/download tongue.gif
TSKernkraft400
post Feb 12 2007, 05:42 PM

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No matter if we turn on our service for 24/7 per day per week. We should be paying the amount we should be paying right? Its UNLIMITED for god's sake.

Btw, for Jan and Feb iam using 9.08gig upload/download. It was in the physical bill. Can anyone confirm their usage pls. I believe it is in the physical bill on the right side.


hikaru_x
post Feb 12 2007, 05:58 PM

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normal unlimited plan won't even show how much data u use... i hv no idea where to check those...
TSKernkraft400
post Feb 12 2007, 06:00 PM

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Hmmm, alright then.
xxboxx
post Feb 12 2007, 06:04 PM

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there's a rumour that tmnet will soon implement charging according to Gbytes transfers per-months. and the mysterious Gbytes usage in our monthly bills somehow feels like validating it.
hikaru_x
post Feb 12 2007, 06:05 PM

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QUOTE(hikaru_x @ Feb 12 2007, 05:58 PM)
normal unlimited plan won't even show how much data u use... i hv no idea where to check those...
*
sorry... i just got a hold of my bill, ya it does state the data usage on the right side... didnt notice those were there doh.gif

*edit: wow i hit 12gb on january bill... down to 3gb on feb (taiwan quake i guess) tongue.gif

This post has been edited by hikaru_x: Feb 12 2007, 06:07 PM
Hamster X
post Feb 12 2007, 08:37 PM

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QUOTE(Kernkraft400 @ Feb 12 2007, 05:42 PM)
No matter if we turn on our service for 24/7 per day per week. We should be paying the amount we should be paying right? Its UNLIMITED for god's sake.

Btw, for Jan and Feb iam using 9.08gig upload/download. It was in the physical bill. Can anyone confirm their usage pls. I believe it is in the physical bill on the right side.
*
HOW DO YOU TRUST THOSE FREAKING TMNUTS?! vmad.gif


Unlimited, that's what it says, we hope that's what it really is, but we don't know for sure. sweat.gif


About the billing, it's not surprising that your bill may be sent over to KL when you live in Sarawak or vice versa. If they're charging extra for the unlimited pack they gotta be sued.
un9ku
post Feb 12 2007, 08:47 PM

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QUOTE(xxboxx)
there's a rumour that tmnet will soon implement charging according to Gbytes transfers per-months. and the mysterious Gbytes usage in our monthly bills somehow feels like validating it.

u guys sure know that we cannot connect to international peers when we're on p2p software rite? (either BT, emule, kazaa, etc.) and by WE, i mean those on 60.* IPs.
well, i got a chance to speak with their technical staff and he said that tmnet might wanna come up with some new value-added services, whereby IF the user wanna get connected to international peers on p2p software, they have to subscribe to that particular value-added services.
this is what the staff told me on OCT 2006. it might be true or it might be bogus. i'll just wait until they start charging me extra, then imakickyoasstmnet! tongue.gif
aegis`-
post Feb 12 2007, 08:48 PM

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hidden charges? hmmm
MobiusVyper
post Feb 12 2007, 09:10 PM

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QUOTE(xxboxx @ Feb 12 2007, 06:04 PM)
there's a rumour that tmnet will soon implement charging according to Gbytes transfers per-months. and the mysterious Gbytes usage in our monthly bills somehow feels like validating it.
*
Heh I don't even get my freakin' bills. Changed address like 3 years ago and the dipsh1ts over at TM never processed the address change. Luckily there's Maybank2U dry.gif
Sd-RawK-Cab25
post Feb 12 2007, 09:25 PM

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shit..if this is true..charging us by how much we download a month is pure bullshit man. f*** when are more private ISPs coming up man..the bloody govt sooo sayang tmnet..but service like shit...f*** la wei...i know la i shouldn't be cursing abt tmnet cos without them we have no LIVE, but i ain't gonna be worshipping either cos..they're the ONLY ISP capable to have our LIVE running..

if they really charge for how much we're using...that's bullshit man...BULLSHIT! vmad.gif mad.gif vmad.gif

do ISPs charge their users by download amount in other countries? bloody tmnet...sucking our f***ing money for nothing!! vmad.gif vmad.gif mad.gif mad.gif
Hamster X
post Feb 12 2007, 09:27 PM

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QUOTE(Sd-RawK-Cab25 @ Feb 12 2007, 09:25 PM)
shit..if this is true..charging us by how much we download a month is pure bullshit man. f*** when are more private ISPs coming up man..the bloody govt sooo sayang tmnet..but service like shit...f*** la wei...i know la i shouldn't be cursing abt tmnet cos without them we have no LIVE, but i ain't gonna be worshipping either cos..they're the ONLY ISP capable to have our LIVE running..

if they really charge for how much we're using...that's bullshit man...BULLSHIT!  vmad.gif  mad.gif  vmad.gif

do ISPs charge their users by download amount in other countries? bloody tmnet...sucking our f***ing money for nothing!!  vmad.gif  vmad.gif  mad.gif  mad.gif
*
It's cheap[skate] I'll tell you that but I'd rather pay like 3 times more for a guaranteed stable connection and customer service involving more than a single person working.
Sd-RawK-Cab25
post Feb 12 2007, 09:34 PM

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QUOTE(Hamster X @ Feb 12 2007, 09:27 PM)
It's cheap[skate] I'll tell you that but I'd rather pay like 3 times more for a guaranteed stable connection and customer service involving more than a single person working.
*
u know after the taiwan quake..my fren asked tht if his connection is affected..until it's as if no connection at all..will they still bill us?

guess what those f***ers at tmnet answered..those money grabbing whores..

and yet, they just got the "best broadband service in malaysia" award. uhhh...sure u could win..if you're the ONLY broadband service in a monopoly? sheesh! vmad.gif

whatever it is, i will get very very very pissed off if they DO charge per usage.. vmad.gif
deodorant
post Feb 12 2007, 09:48 PM

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QUOTE(Kernkraft400 @ Feb 12 2007, 05:10 PM)
Now, i really really feel like we need a better internet provider
*
Uh ... welcome to the club? I'd say 95% of the LYN ppl feel the same way ... but guess what most of us can't do a damn thing about it smile.gif

Personally I don't ask for much ... I mean, Korea and Japan are measuring their internet in triple-digit mbps now, and we're still stuck at 1 mbps, but to me that's ok ... what's NOT ok is the terribly inconsistent latency I get when playing online games with people outside m'sia/s'pore ...

... but ya ... again I have no other option where I live so it's streamyx or 56k dialup ...

Oh and for those of you who've studied/lived in Australia ... the internet plans over there are all pretty much usage-based, no? I remember my aussie friends complaining that "oh no I've almost used up my quota, can't download anymore" all the time.
un9ku
post Feb 12 2007, 10:03 PM

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this thread is going nowhere.......... phewwwwwwwwwwwww lets fly to africa tongue.gif
TSKernkraft400
post Feb 12 2007, 10:25 PM

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I called up Tmnet Constumer Service and asked about the data usage, and she said that it was only to inform on what rate your upload/download is.

She even stated that we dont need to pay extra fees for that. (For now i guess)
SUSzhiyung
post Feb 12 2007, 11:34 PM

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No, there is no whatever charges based on your bandwidth usage...

I'm on 512k package, and i download an average 30-40g per month, still paying RM66 wink.gif
hikaru_x
post Feb 13 2007, 09:12 AM

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QUOTE(Kernkraft400 @ Feb 12 2007, 10:25 PM)
I called up Tmnet Constumer Service and asked about the data usage, and she said that it was only to inform on what rate your upload/download is.

She even stated that we dont need to pay extra fees for that. (For now i guess)
*
oh.. u weren't charged extra? i tot this whole ruckus was about u being charged extra doh.gif
arj
post Feb 13 2007, 09:26 AM

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Looks like this is turning into another TMNET bashing thread. Threre's many threads for that already in the broadband section tongue.gif

Thread closed.

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