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 Unifi fiber optic wire snapped, how to get it replaced?

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TSvernondp
post Nov 27 2016, 07:59 PM, updated 10y ago

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Would like to know how to get TM to replace the damaged fiber optic wire. Suddenly lost connection and found one spot on the wire badly damaged not sure how, looks like something had a nibble. How much does TM charge for this?

Is it possible to buy the cable and fix it myself. Thanks.
itisludwig
post Nov 27 2016, 08:01 PM

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probably could get a similar wire from mr.diy for around 10 bucks.
if you dont have a mr.diy around you, any hadware store should have an easy replacement wire. just bring the old one as a reference
breaker84
post Nov 27 2016, 08:02 PM

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fiber or lan wire...?
if fiber, black or white one?
TSvernondp
post Nov 27 2016, 08:05 PM

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QUOTE(itisludwig @ Nov 27 2016, 08:01 PM)
probably could get a similar wire from mr.diy for around 10 bucks.
if you dont have a mr.diy around you, any hadware store should have an easy replacement wire. just bring the old one as a reference
*
Does Mr DIY sell fiber optic wire? This is the wire from the juction box outside my house to the junction box just before my modem. Its the black wire.

This post has been edited by vernondp: Nov 27 2016, 08:06 PM
itisludwig
post Nov 27 2016, 08:06 PM

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QUOTE(vernondp @ Nov 27 2016, 08:05 PM)
Does Mr DIY sell fiber optic wire? This is the wire from the juction box outside my house to the junction box just before my modem.
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yes they should.
i bought a meter from them before
breaker84
post Nov 27 2016, 08:07 PM

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QUOTE(vernondp @ Nov 27 2016, 08:05 PM)
Does Mr DIY sell fiber optic wire? This is the wire from the juction box outside my house to the junction box just before my modem. Its the black wire.
*
outside your house should be under TM...
just give them a call...
TSvernondp
post Nov 27 2016, 08:09 PM

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QUOTE(breaker84 @ Nov 27 2016, 08:07 PM)
outside your house should be under TM...
just give them a call...
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Thanks, will do.
adamw
post Nov 27 2016, 09:32 PM

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QUOTE(itisludwig @ Nov 27 2016, 08:06 PM)
yes they should.
i bought a meter from them before
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Are you serious? Mr.DIY have outdoor Ftth cable for sale by the meter? After you bought it how did you terminate it?
itisludwig
post Nov 27 2016, 09:47 PM

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QUOTE(adamw @ Nov 27 2016, 09:32 PM)
Are you serious? Mr.DIY have outdoor Ftth cable for sale by the meter? After you bought it how did you terminate it?
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i dont understand.
it came in a bag
adamw
post Nov 27 2016, 09:50 PM

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QUOTE(itisludwig @ Nov 27 2016, 09:47 PM)
i dont understand.
it came in a bag
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Then it must be RJ45 patch cable not fiber.
itisludwig
post Nov 27 2016, 09:51 PM

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QUOTE(adamw @ Nov 27 2016, 09:50 PM)
Then it must be RJ45 patch cable not fiber.
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idkkkkkkk man it works so idkkkk
wayneloo
post Nov 27 2016, 09:53 PM

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QUOTE(itisludwig @ Nov 27 2016, 08:01 PM)
probably could get a similar wire from mr.diy for around 10 bucks.
if you dont have a mr.diy around you, any hadware store should have an easy replacement wire. just bring the old one as a reference
*
not sure if you are trolling or serious rclxub.gif rclxub.gif rclxub.gif

SUSautoman5891
post Nov 27 2016, 09:53 PM

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You can wait for Unifi or buy your own. Use cable case or a water hose to protect your cable.

RM 27 5m SC-SC SM Single Mode fiber optic cable patch cord for FTTH Unifi

http://www.lelong.com.my/5m-sc-sc-sm-singl...7-01-Sale-I.htm
itisludwig
post Nov 27 2016, 09:55 PM

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QUOTE(wayneloo @ Nov 27 2016, 09:53 PM)
not sure if you are trolling or serious rclxub.gif  rclxub.gif  rclxub.gif
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i am serious but i think i should shut up now since i apparently dont know what im talking about
teelim
post Nov 27 2016, 09:56 PM

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QUOTE(vernondp @ Nov 27 2016, 07:59 PM)
Would like to know how to get TM to replace the damaged fiber optic wire. Suddenly lost connection and found one spot on the wire badly damaged not sure how, looks like something had a nibble. How much does TM charge for this?

Is it possible to buy the cable and fix it myself. Thanks.
*
I kena something similar before. TM sent technician over, used something to bridge the broken section and left without charging even a cent. thumbup.gif

Disclaimer ** That was quite a few years ago lah. Now still the same or not I dunno lah.

This post has been edited by teelim: Nov 27 2016, 09:56 PM
SUSautoman5891
post Nov 27 2016, 09:56 PM

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QUOTE(vernondp @ Nov 27 2016, 08:05 PM)
Does Mr DIY sell fiber optic wire? This is the wire from the juction box outside my house to the junction box just before my modem. Its the black wire.
*
This only TM can fix. Call 100.
KuzumiTaiga
post Nov 27 2016, 10:15 PM

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QUOTE(itisludwig @ Nov 27 2016, 09:55 PM)
i am serious but i think i should shut up now since i apparently dont know what im talking about
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laugh.gif
badai
post Nov 28 2016, 02:51 PM

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black cable TM fix. white cable TM fix too, but you pay for it.
powerbarr
post Nov 28 2016, 06:30 PM

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share picture. maybe can just splice the fiber. cut off the damage fiber and splice back again.
bakry
post Nov 28 2016, 06:48 PM

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Lol. Someone doesn't know the diff between lan and optic cable...

Call TM, ts. U can't buy fiber optic cable at diy.. Dalam bag sommore confirm lan cable.

This post has been edited by bakry: Nov 28 2016, 06:49 PM

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