Most of the time, the Uber drivers have no sense of direction. Always get lost before picking me up. End up go wrong way and I have to wait longer.
That day one female Uber driver accepted my request then SMS me ask me where I'm going. Told her where, which is about 10km away, and she told me she only goes to airport. Refuse to cancel and made me cancel the trip. Lucky still in time and Uber didn't charge me for canceling.
Grab and Uber Incidents you come across, On Customers Service n Support Pls Share
Nov 25 2016, 10:03 AM
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