Guys, as a rider I am banned. I wrote in to support to find out why, they are trained not to share ban reason. I had to appeal, to which I did. No response after 1 week.

I am guessing the ban was due to my 3 cancellations in 3 days.

1 - Driver doesn't know my pick up location and GPS is broken. I cancelled and didn't complain.

2 - Driver car broke down. I had to cancel and wrote in to find out the whether he's lying or telling the truth.

3 - My pickup point is far, driver requested me to cancel. I did snd wrote in.

Few hours later, bam! Banned.

Anyone knows how to deal with this? Rather than register a new account with new number, I would love to keep my current account.

This is Grab. The CS wouldn't want to reveal the ban reason so I can only assume cancellations was the cause.

Their CS would normally respond in a few hours but this appeal thing, nothing!