Why is there no any channel for users to give proposal to telcos?

E-Mail them directly lo. Each telcos got their own e-mail.

Wouldn't be effective lor. They wouldn't layan these suggestions.

Friendi is a good example. Any usage including making a call, sending SMS and using internet will reset your validity to 60 days. More info on friendimobile.my

My suggestion is that Malaysian telcos abolish prepaid validity periods, meaning customers can use their services so long as they are in credit. Such systems already exist in other countries such as UK. It does not mean you can keep your number forever and never use it. There would need to be a minimum usage or top up requirement, otherwise line will be terminated/barred as usual. Promotions and subscriptions will still have expiry date.

There are several advantages:

1. Convenience.
-Use when you need to
-No more line barring or worse, terminated even you're in credit
-True pay-as-you-go system
-Easier for outstation people

2. Lower income users benefit. They spend less credit but had to top up regularly to keep line active. Is this actually fair?

3. No more complications
-Example: subscribing to an internet weekly pass today yet having your service cut off say 2 days later due to validity expiry even you already paid for a week of internet will disappear

4. Overall, telcos have been scared of this kind of offering will affect their revenue. I do not think the concern is well founded since each people still has their needs and usage. These people would top up in order to buy data, make a call and SMS etc, so this won't be an issue. Also, remember U Mobile's 3x validity? On the other hand, the lower income user will have the line barred and cannot use their credit unless they top up. These poorer users are deprived the service and will not reload until they have to or can afford to.

5. This is a chance for the telcos to offer something better, simpler and more convenient to their prepaid customers and a step forward in modernising the communication system in Malaysia.

Prepaid is not really that convenient after all. Now a lot of new prepaid plan does not even come with 365 validity, minimumly, one needs to pay rm1 per day for one day validity. So miniumuly one month needs rm30 to maintain a prepaid no.

but prepaid needs to always top up and subscribe to a valid data plan all the time, and need to cautiously ensure does not exceed the quota, if it does exceed, the remaining credit can be easily wiped out due to the pay per use charge.

while postpaid, even u hit the quota for data, there is no extra charge just the speed is throttled.

Not all people can afford a postpaid service and think of some people who wants flexible plan like prepaid.

The cheapest postpaid plan is RM8.00 + GST. Come with free data and free voice call.

My non smartphone number I am using friendi.  Loving it. Plus someone here in lowyat selling the credit with 30% discount.

who selling this ?

The cheapest postpaid plan is RM8.00 + GST. Come with free data and free voice call.

Not all people can afford a postpaid service and think of some people who wants flexible plan like prepaid.

... prepaid needs to always top up and subscribe to a valid data plan all the time, and need to cautiously ensure does not exceed the quota, if it does exceed, the remaining credit can be easily wiped out due to the pay per use charge.

while postpaid, even u hit the quota for data, there is no extra charge just the speed is throttled.

however, having two expiry dates to juggle - one for your credit and another for your data subscription - is a complication we could do without

we have a service called postpaid that did exactly what u need