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 GrabCar Discussion V2, Info and FAQ

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mjern933
post Nov 14 2016, 11:01 AM

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Hi, car registration number is not in my insurance cover document, will that be a problem for me to register as a grab car?
mjern933
post Nov 28 2016, 08:39 AM

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Im having problem of when customer cancelled the trip while I using waze, no notification came up, then grabcar go online with job come in with notification but when I switch back to grabcar apps, I see no job. After 15 seconds, it said I dint accept the job. Anyone using iphone having this problem? My weekly incentive burn because of this.
mjern933
post Nov 28 2016, 10:46 AM

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QUOTE(UntilUComeBack @ Nov 28 2016, 09:48 AM)
lame cuti from doing grab/
maybe tonite start again.
urghhh. hopefully everything okey again
any news bout Grab on Ios?
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Im having problem of when customer cancelled the trip while I using waze, no notification came up, then grabcar go online with job come in with notification but when I switch back to grabcar apps, I see no job. After 15 seconds, it said I dint accept the job. Anyone using iphone having this problem? My weekly incentive burn because of this.
mjern933
post Nov 28 2016, 02:04 PM

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QUOTE(ClaraAnnabelle @ Nov 28 2016, 12:00 PM)
Yes, I'd faced the issue also....tried call to them to fight back my incentive....but they no bother.....I'm using IOS..... vmad.gif
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How long u have been using IOS? What the customer service ppl tell u? My acceptance rate drop below 80% last week because of that issue. T.T
mjern933
post Nov 28 2016, 02:27 PM

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QUOTE(ClaraAnnabelle @ Nov 28 2016, 02:09 PM)
More than one month I'm using IOS.....they said will put a note as remarks....can't do anything for the acceptance rate.... dry.gif  dry.gif

My incentive RM250 gone also....  bye.gif  bye.gif
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I think you can consider to buy a second hand android phone, rm 250 can get one ady.
mjern933
post Nov 28 2016, 02:28 PM

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QUOTE(UntilUComeBack @ Nov 28 2016, 01:39 PM)
and Grab dont even bother to fix this problem?
wow.
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I will make my complain tonight. Hopefully they will do something.

This post has been edited by mjern933: Nov 28 2016, 02:28 PM
mjern933
post Nov 28 2016, 03:47 PM

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QUOTE(UntilUComeBack @ Nov 28 2016, 03:38 PM)
using android and waze and google maps problem pulak.
mahai. both phone need to use.
jilaka
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Overall, android still better than ios. at least boleh untung. hahah
mjern933
post Nov 29 2016, 04:53 PM

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QUOTE(nickerlas @ Nov 29 2016, 04:20 PM)
I'm posting now while camping in ss2 and I am so paranoid it's gonna ping without me seeing since u guys have been complaining of missed notifications for jobs lol when minimized. Is this a glitch for everyone?
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If you are using android, should have no problem with that.
mjern933
post Nov 29 2016, 04:55 PM

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QUOTE(WhiteWing @ Nov 29 2016, 04:48 PM)
Please revert back to old version if can , new version not so stable yet sweat.gif

Does your phone has an option , when you minimize the screen , is the app is still running at background ? If no please enable it.
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I thought thats only happen for ios? and okay for android?
mjern933
post Nov 30 2016, 10:07 AM

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QUOTE(dylan.chua87 @ Nov 30 2016, 09:56 AM)
when will we get email on the breakdown of last week sales?
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On thursday, you can refer to the #1 post for detail explanation.
mjern933
post Dec 1 2016, 08:40 AM

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We will receive the email of statement on Thursday right? roughly what time?
mjern933
post Dec 1 2016, 09:20 AM

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anyone can explain further to me about the incentive?

lets say if at UF, I got 2 trips, RM 5 and RM 18, so grab will pay me rm 45? is it goes by this way?

And at UF if i got 3 trips of rm 6, rm6 and rm7, grab will pay me RM 55?

This post has been edited by mjern933: Dec 1 2016, 09:20 AM
mjern933
post Dec 1 2016, 10:05 AM

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QUOTE(July 2nd @ Dec 1 2016, 09:41 AM)
Should be UP.  You get RM45 for 2 trips and RM55 for 3 trips if you sign up for Grab Embassador program but these are just gross amounts.

The calculation for 2 trips is RM45-RM5-RM18=RM22-20%=RM17.60 nett.

For 3 trips, RM55-RM6-RM6-RM7=RM36-20%=RM28.80 nett.

But you must fulfill 5 criteria they mentioned.
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QUOTE(AskarPerang @ Dec 1 2016, 09:43 AM)
Grab system is impossible to get the same drivers if you are at hot spot with many other drivers around.
Rider can try request but surely will get other drivers.
Top up amount TO THE GUARANTEE HOURLY RATE.
Not top up ADDITIONAL guarantee hourly rate.
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thanks for the explanation.
mjern933
post Dec 16 2016, 08:53 AM

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Any idea where to get ping in kepong after 6pm? As I finish my work at jalan kepong 6pm, i usually waited for around 10 minutes and no ping appear. ended up everyday i drive back to bangsar to get ping.
mjern933
post Dec 16 2016, 12:15 PM

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QUOTE(budi1413 @ Dec 16 2016, 09:11 AM)
While driving otw to bangsar, online lor, sure got ping.  biggrin.gif
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Because its highway, nanti susah nak pusing balik, or get cancel while half way pusing balik.
mjern933
post Dec 16 2016, 12:16 PM

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QUOTE(doraemonkiller @ Dec 16 2016, 11:32 AM)
1. 10 pcs of rm10 and 20 pcs of rm1.
2. Switch off the job button.
3. Hard to get same passenger. I kena before but dint get ban. U can call CS for remark.
4. U can always start at the same place. Camping is now define as waiting inside the building or indoor to get ping.
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indoor or inside building? meaning that if we park at roadside, we wont get ban? And how do they know we are at road side or building? GPS accuracy?
mjern933
post Dec 16 2016, 12:28 PM

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QUOTE(Jerry&Tommy @ Dec 16 2016, 12:21 PM)
Dont waste time at kepong  hardly get any ping there 
Drive to publika area for food  😃
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you tried waiting ping at kepong before?
mjern933
post Dec 16 2016, 12:30 PM

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QUOTE(Becabal @ Dec 16 2016, 10:54 AM)
try drive nearby jusco and aeon area sure got ping but mostly either ma pren or bangla rider.
or try go publika area for better rider......
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i dont mind bangla or ma pren, as long as I get the incentive slot for 6pm. kepong to publika need around 30 minutes same as I go back to bangsa.
mjern933
post Dec 19 2016, 09:50 AM

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QUOTE(kangyoon20 @ Dec 19 2016, 08:27 AM)
finally gotten my first email statement from Grab.
but it only show me how much incentive i get for each type of hours block.
didnt show the summary of total fare + total incentive like sifu here share some time ago.
did their statement format change or i have to look at else where? hmm.gif

btw, last weekend is disaster, from previous weekend getting average 2-3 rides per hour, down to 1-2 rides per hour, i believe there are really too many drivers in JB versus the demand sad.gif
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Same here, last friday, i got only 3 trips for total 4 hours of driving in KL.
mjern933
post Dec 19 2016, 02:51 PM

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QUOTE(budi1413 @ Dec 19 2016, 02:32 PM)
Incentive masuk sudah. biggrin.gif
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2 weeks ago incentive or last week?

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