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 GrabCar Discussion V2, Info and FAQ

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crixalisrox
post Jan 23 2017, 10:32 PM

On my way
****
Junior Member
556 posts

Joined: Feb 2008
From: PJ

QUOTE(July 2nd @ Jan 23 2017, 05:16 PM)
Why you opt-in but didn't remove competitor driver app? If you insist to keep the app, then you'll receive the same message again by next Friday night until you remove it. You'll only qualified and receive confirmation message after removing it. Hope this clarifies.
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Hi,

Any other idea that Grab didn't approve for ambassador?

-I do not have the uber partner app in my phone , only uber rider app
-stop driving uber since Oct 2016, account already not active

I'm being honest to Grab and provide the details to them, At the beginning get ambassador. After one week ask me opt in again. Keep trying for few weeks and even email them also can't.

One thing I suspect is that uber partner account got 2 way verification (sms verify) , is it because of they can't login to my account?

thanks
crixalisrox
post Jan 25 2017, 07:49 PM

On my way
****
Junior Member
556 posts

Joined: Feb 2008
From: PJ

QUOTE(ikanair @ Jan 23 2017, 10:34 PM)
Grab customer support using email is really lousy

Go visit the office and sort it out
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Alright, I think that's the only way for now.

QUOTE(kk76 @ Jan 24 2017, 01:35 PM)
Hi, Grabber from JB here.

I don't think GC log into our uber account as Uber will send a verification code to our email address if found new log in from new device. So far I never received any notification from Uber

Grab Driver App grant access for GC to check certain information in our phone

ps: I am grab ambassador
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OIC, but I do not have the uber partner apps on my phone, already uninstalled long time ago.

Thanks anyway
crixalisrox
post Jan 25 2017, 08:49 PM

On my way
****
Junior Member
556 posts

Joined: Feb 2008
From: PJ

QUOTE(technosakai @ Jan 25 2017, 08:33 PM)
Yeah haha.. I didnt even ignore jobs. Take all only. Rm3 job also take. Kesian. Didn't even have the option to choose

Anybody can view their history?
I cant view my history after updating my driver app. Keep on failing to contact server sad.gif
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why don't want RM3 job? it's the best for incentive player right?

easily 3 trips per hour if got RM3 job.

This post has been edited by crixalisrox: Jan 25 2017, 08:49 PM
crixalisrox
post Mar 25 2017, 01:28 PM

On my way
****
Junior Member
556 posts

Joined: Feb 2008
From: PJ

SMS asked to collect at TTDI but manage to collect the gift at 222 Petronas cause near my house.

Basically nothing special to me cause I don't pump petronas lol..
crixalisrox
post Jul 19 2017, 11:42 AM

On my way
****
Junior Member
556 posts

Joined: Feb 2008
From: PJ

Hi all,

I'm incentive player that stop driving for few months and now started to drive back .

Wanna check , do I still entitle for full hour incentive if I pick up passenger and turn off "available for job" button and then turn on "available for job" before dropping rider ?

This b2b really headache la
crixalisrox
post Jul 19 2017, 03:28 PM

On my way
****
Junior Member
556 posts

Joined: Feb 2008
From: PJ

QUOTE(moosekaka @ Jul 19 2017, 12:17 PM)
They will prorate every MINUTE that your available for job button is turned off. Hence if your ride take half an hour you will only get half there incentive amount using your method.

A better methods is to leave the available button on during the
ride, then a few minutes before reaching the destination (or they lasy one two km) turn off the button. Of course still no guarantee you won't get b2b but reduce chance by a lot.

Actually if chasing incentive b2b is good, just need to learn to multitask biggrin.gif
*
Omg then I already lost out some incentives d.

I use my method because previously I read in FB group and they say still can get incentive . Maybe that's few months back 😂

Chasing number of trips is good for incentive , but this b2b is just so annoying and really need to be multitask pro while driving .
crixalisrox
post Aug 3 2017, 08:19 PM

On my way
****
Junior Member
556 posts

Joined: Feb 2008
From: PJ

Any tricks to force operator to cancel the request .

Been calling few times due to rider issue and same answer said that they can't cancel from their side .

Sometimes really dulan
crixalisrox
post Aug 3 2017, 09:27 PM

On my way
****
Junior Member
556 posts

Joined: Feb 2008
From: PJ

QUOTE(monkeyboy @ Aug 3 2017, 08:22 PM)
They will provided that u have pressed pick up.  So, like after passenger gets in, few minutes later ridet say want to change place... or rider fight with over toll charges, u not happy, call cs and cancel.
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OIC, so far didn't encounter situation like this and hopefully it won't happen too lol
crixalisrox
post Aug 8 2017, 08:24 PM

On my way
****
Junior Member
556 posts

Joined: Feb 2008
From: PJ

I'm incentive player and I really love promo code. Easily 4 trips in an hour and somemore need to hide after completing the forth trip.

I noticed just now evening trip also got promo code can use .RM 4 code & can use with cash too . these rider very geng.

Anyone know what's the code and can share here ? It's shown MY174WPRGAB4 in trip summary page. I only know JOMGRABLAGI.
crixalisrox
post Aug 11 2017, 05:02 PM

On my way
****
Junior Member
556 posts

Joined: Feb 2008
From: PJ

Promo code usually masuk to cash wallet on next business day right ?

Is there any exceptions? Because I notice the promo code "MY174WPRGRAB4" didn't masuk cash wallet.

Called cs twice , CS A say it's already credited and ask me update my apps and it will reflect or else walk in to hq ( this cs sounds like first day go to work , cb7 noob).
CS B said will be credited by next Thursday .
crixalisrox
post Aug 11 2017, 08:02 PM

On my way
****
Junior Member
556 posts

Joined: Feb 2008
From: PJ

QUOTE(kojack18 @ Aug 11 2017, 05:20 PM)
I think this one is what i call, pd promo, ie. Credit following week type. Pd as in post dated. Lol
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lol ok


QUOTE(yhtan @ Aug 11 2017, 05:34 PM)
Now they remove it again, basically is like Taxi service lah, u hail that car then only place order, save 10%
There are 3 type of promo code:-

1. Current promo code like JOMGRABLAGI - Will credit within 1-2 working days, today job will receive by Monday or Tuesday

2. Rider using point as promo code, normally in form of RM5, 10 or 15 - Will credit to your wallet immediately

3. Other type of promo code - Might take longer, normally within a week or 10 days like that, some will go credit wallet according to my observation
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Well described thumbup.gif

Then the promo fall under no.3, because all the rides with the promo code also haven't show up in cash wallet yet.

thanks thanks

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