QUOTE(WhiteWing @ Jun 23 2017, 11:57 AM)
Your 8am burned GrabCar Discussion V2, Info and FAQ
GrabCar Discussion V2, Info and FAQ
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Jun 23 2017, 12:50 PM
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#81
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Newbie
27 posts Joined: Sep 2016 |
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Jun 23 2017, 12:52 PM
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#82
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27 posts Joined: Sep 2016 |
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Jun 23 2017, 07:43 PM
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#83
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27 posts Joined: Sep 2016 |
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Jun 23 2017, 10:27 PM
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#84
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27 posts Joined: Sep 2016 |
QUOTE(WhiteWing @ Jun 23 2017, 09:11 PM) I drive without strategic ? Please go ask Askar Perang how I make RM 12,000 per month for current incentive situation. My ass I don't have strategic. Your 12k was old days, gross some more, no need to mention once in a while, we all memorized already... There's another real master here...I don't maintain 100 percent AR. You noob is it maintain 100 percent AR. You are what you say... |
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Jul 12 2017, 10:07 AM
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#85
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27 posts Joined: Sep 2016 |
QUOTE(moosekaka @ Jul 11 2017, 10:56 PM) End of the day, as long as we do a good job (provide a safe, clean car, are professional , polite and pleasant, try to take the most efficient route to their destination) I think we deserve a good rating ( I given five stars to drivers like this even when they say nothing as long as ride is OK). For me, those who never initiate hello, no eye contact and not even confirm destination with me will get low star. Basic manners is something everybody should have, not to say driver. So far my Uber rides were good, all with good manners but not for Grab. Majorities of Grab drivers I encountered were less manners, I said hello instead when seeing them quiet but no response from them until they wanted to confirm which entrance to drop me off. The worst I encountered was that driver kept shaking head not less than 10 times when seeing jammed road to express his dissatisfaction. Another one was a lady driver, I was so exciting to get my first ride with lady driver and some more the pick-up point was at Renault, thought I would have topic that time but not, never said a word until almost reached drop off point, Think about it, there are introverts and extroverts, and all people have their moods when they want their 'space' or maybe they busy with their phones, deadlines etc. 9 out 10 times when I as a rider I prefer to mind my own business, I cant be the only person like that. Also be careful trying to talk too much to women (if youre male), they might be polite and oblige but inside feel you're creepy/hamsap/ harrasing. Of course if you're lengchai then you have leeway la at least confirm destination ma... and she drove dangerously too! But I left note just said her driving skill needs to be improved, knowing if I said dangerous drive will lead to suspension... I'm a silent person who seldom initiate talk first except saying hello but I like drivers who can chit chat a bit, at least not so awkward like entering a library lor... |
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Jul 12 2017, 10:11 AM
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#86
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27 posts Joined: Sep 2016 |
QUOTE(Mr.MakanGaji @ Jul 12 2017, 09:43 AM) I dun think that's because your sweet talk, probably add with your handsomeness As I said, ladies like gentlemen take initiative first ma... if you open a topic, then I'll talk to you la... For me, I will just confirm with them their location then diam diam. However, if they do start talk to me, I will continue talk with them until they reluctant to left my car. But usually leng nui always diam diam and wont talk much, why a? Btw, if you say hello and confirm destination with me but keep quiet throughout the journey, I'll rate you 5 stars! Cuz you have basic manners. This post has been edited by July 2nd: Jul 12 2017, 10:13 AM |
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Jul 15 2017, 08:26 PM
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#87
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27 posts Joined: Sep 2016 |
QUOTE(monkeyboy @ Jul 15 2017, 07:47 PM) This Friday is considered a very louzy friday. 7-9am block, I only got 2 trip each, most of the times wasted negotiating with riders due to the pick up distance which was too far, like 2-3km away. Clearly not many drivers around. Too many cancellations during that time. On a good Friday, I would make extra RM30-40. You online at 6am but got 5.59am ping? |
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Jul 15 2017, 08:41 PM
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#88
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27 posts Joined: Sep 2016 |
QUOTE(monkeyboy @ Jul 15 2017, 08:35 PM) Which is good la... because that ping is RM16. If the ping is at 6.00am, then no incentive already for RM16 trip. RM20 -20% = 16. And then at 6-7am block, i got 4 + 7 + 6 jobs. Must know how to count bro. Haha! Like that good la for you if it won't drag your next hour much...Btw what version are you using? Latest? Any issue? |
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Jul 15 2017, 10:24 PM
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#89
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27 posts Joined: Sep 2016 |
QUOTE(monkeyboy @ Jul 15 2017, 08:47 PM) Early morning trip has high rate, RM16 is only like 9km, sumore to KL. Sure take. The time of ping depends on when the rider made the booking, not really the time when we accept it. We might online at 6.00am but if the rider has been searching for driver since 5.59am, it will still count as 5.59am. And all the time, when i accepted a booking at .00, i will call the rider first and ask them to check the booking history. If rider say .59 and that previous hour block I already had 4 trips, chances is, if the trip is more than RM5, I will cancel myself. Yup, driver app.What version is this? App version? |
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Jul 17 2017, 08:48 AM
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#90
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27 posts Joined: Sep 2016 |
QUOTE(maxizanc @ Jul 16 2017, 10:04 AM) Someone 16 hours every Friday...QUOTE(willemng @ Jul 16 2017, 01:54 PM) Most of my riders already pressed and rate me 5 stars upon pick up. Will i kena ban because too excellent? Lol You'll be suspended because you didn't press drop off button within 5 mins after they did so... QUOTE(willemng @ Jul 16 2017, 01:59 PM) AR level up is exchanged with risk of ban, calculated from total lifetime cancellations (dax + pax) This post has been edited by July 2nd: Jul 17 2017, 08:57 AM |
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Jul 17 2017, 10:10 AM
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#91
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27 posts Joined: Sep 2016 |
QUOTE(willemng @ Jul 17 2017, 09:54 AM) Haha, I know! But they'll kill you by doing so, hehe... QUOTE(willemng @ Jul 17 2017, 09:55 AM) No need to wait. Just clear the app data will do. Btw, you app version is latest? If so, that means got AR update delays issue...This post has been edited by July 2nd: Jul 17 2017, 10:16 AM |
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Jul 17 2017, 02:35 PM
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#92
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27 posts Joined: Sep 2016 |
QUOTE(deale30 @ Jul 17 2017, 11:49 AM) Is today first day received this such report?QUOTE(yhtan @ Jul 17 2017, 11:54 AM) QUOTE(moosekaka @ Jul 17 2017, 12:31 PM) I also haven't received and I'm Android. Maybe just wait longer. Or is it because we use old version?Note promo code received in cash wallet already, even those that supposed to be by Tuesday or Wednesday also in, a lot faster then last week.,😆 |
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Jul 18 2017, 10:54 PM
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#93
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27 posts Joined: Sep 2016 |
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Jul 19 2017, 08:39 AM
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#94
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27 posts Joined: Sep 2016 |
QUOTE(moosekaka @ Jul 18 2017, 11:20 PM) This week fast already, last few weeks only on Wednesday night I get the incentive in my wallet 😂😀 by the way I still don't have my driver feedback email.... Anyone else also not yet get their driver review? QUOTE(willemng @ Jul 19 2017, 12:30 AM) Nothing to do with Android nor app version, I used old version also received the driver review email. Some on Monday but mine on Tuesday, so just wait patiently... Yes, e-mail goes under promo tab.QUOTE(moosekaka @ Jul 19 2017, 06:37 AM) guys...what you do when you need a ratings boost? Mine steadily dropping, last week 4.85 now 4.80, after an additional ~10 ratings. DO you solicit/beg 5* from customers? I always keep my car clean, drive smooth, greet customers etc... No, I didn't do that, but feel like it really depends on areas and types of riders... One thing good about the rating system is they count on last 100 rating which will be replaced in 2 weeks time for a full timer, which is definitely good for us. I had experienced once my DR dropped until the lowest ever 4.75 because of 1 nasty lady and 1 psycho lady two days in a row but now high until I scare QUOTE(blmse92 @ Jul 19 2017, 06:50 AM) Incentives just in. Around rm300 only. Consider okay? Btw, why incentives goes in credit wallet not cash balance? I heard it just need around rm150 to roll on the credit wallet and remaining will bank in or goes to cash balance. Current credits balance rm350+ This week no delay for incentives last night so almost confirm that you'll get 200+ transferred by tomorrow or the latest Friday morning. |
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Jul 20 2017, 07:45 AM
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#95
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27 posts Joined: Sep 2016 |
QUOTE(monkeyboy @ Jul 19 2017, 11:31 PM) They said i forced passenger cancel thus gaming online time. This happens when u already complete 4 jobs, and then 5th jobs come, then passenger cancel for unknown reason or u ask passenger to cancel bcos no show or put wrong location. A bit silly. If i want to do it, i wont have so many 5 jobs per hour in my history. You will kena if you didn't remark these trips... |
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Jul 27 2017, 08:39 AM
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#96
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27 posts Joined: Sep 2016 |
QUOTE(yhtan @ Jul 26 2017, 10:37 PM) Only AR 30% and cancellation rate watch out yourself (driver and rider exceed 30% CR) will trigger warning msg starex80 answered this well.QUOTE(starex80 @ Jul 27 2017, 12:00 AM) I think if exceed 20% on DAX + PAX will get warning. Exactly! I just get the warning today for last week. Until now I have received the warning 2 times, one is during the raya time. 30% may suspend your account already. So better watch out lo. QUOTE(blazersky1 @ Jul 27 2017, 07:53 AM) 1) Please do spend some time to read the previous posts. Too many answers for this question already. Simple and easy. Online & Available = Active Online Hour (Based on 60mins) if less than 60 mins, pro-rated. Well said. Grab staff spotted! a) It's usual as once you leave the grab driver app and switch to another app and come back, it will trigger you to click "Continue". You are consider active as long as you are online and available. b) Switching off the "available" button means you are not available for job but online, so Prorated Active Online minutes come in here. During your job, there is always something called Back-to-Back (b2b) job to ensure your job is continuous. The next rider will know you are dropping off the current rider, if they cannot wait let them cancel. If you don't want to have b2b, after you got 1st job then turn off available button. Usually these b2b job is job around your 1st drop off areas about few hundred meters away. If you accept b2b, your AR up, if you accept then cancel, AR up CR up. If you ignore, AR down, CR unchanged. If you accept, rider cancel, pax CR up. This post has been edited by July 2nd: Jul 27 2017, 08:39 AM |
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Aug 4 2017, 03:55 PM
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#97
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27 posts Joined: Sep 2016 |
QUOTE(monkeyboy @ Aug 4 2017, 03:32 PM) My account was re-activated yesterday, this am after doing 15 trips from 6-10am, it got suspended again. This time i guess its permanent banned. Reason is high cancellation. My PAX is really high for the last 3 weeks due to mostly bad b2b matching. Your case came across my mind this morning. Since last week already went for 5-day suspension, the next action will be permanent ban and unfortunately they really did it on you this week. What happened last week is happening now... Their procedures are sms notification today and suspension tomorrow. It really doesn't make sense that you got banned because of high pax cancellations but it's true... Grab is crap to the max by nonsense funny SOP!!!First of all, they removed the BA requirement and reduced the incentives. With the small amount of drivers in city area, they increased the search radius, when riders cancelled, I get the blame. No matter how many times u report to CS on rider cancellation, we still kena. I have highlighted this issue many times to them but the only action they take is to suspend me, which is never going to solve the problem. Watch out guys, this thing is definitely not fun. When b2b first started, pings like this has never happened and never have I got ping from 2.5km away at 8am in the morning. Sorry to hear so... |
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Aug 4 2017, 04:10 PM
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#98
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27 posts Joined: Sep 2016 |
QUOTE(monkeyboy @ Aug 4 2017, 03:56 PM) Yes, every case is different dept. Customer experience is on. CR is one. AR is one. Cheating case is one also i guess. Perhaps you should contact GrabCar Acquisition Team who was the one banned you instead of normal support department?admin.my@grabcar.com |
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Aug 5 2017, 04:15 PM
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#99
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27 posts Joined: Sep 2016 |
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Aug 7 2017, 04:04 PM
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#100
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27 posts Joined: Sep 2016 |
QUOTE(yhtan @ Aug 7 2017, 02:06 PM) Seem like Grab bullshit again! Even Semenyih still can use GS! |
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