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 GrabCar Discussion V2, Info and FAQ

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July 2nd
post Jan 8 2017, 10:23 AM

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QUOTE(jackal_x2005 @ Jan 8 2017, 08:43 AM)
Guys, just got KLiA trip with grabpay. Do you think it would be best to cash out (which will take 10 days) or better to top up to credit?
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If cash out, need to do by today before 11.59 in order to received by coming Friday, otherwise you need to wait until next Friday which take another 12 days.

If top up, must do before incentives in on Tuesday night because incentives cash out on Friday depends on the total amount of credit balance after top up then minus RM150 remaining in the account.
July 2nd
post Jan 22 2017, 06:31 PM

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QUOTE(ekudz @ Jan 22 2017, 05:43 PM)
prepare for drogba and beyoncet in ur car huhu!
for me the worst is not mapren but arabs .. they are the most stingy .. they cant communicate with u and most of them think they are ur boss ..
and prepare for worst because they will give u low ratings
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Totally agree! There was once the man who's not new to Grab refused to pay for toll fare but gave 1 star rating some more. Report him after that!
July 2nd
post Jan 23 2017, 05:16 PM

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QUOTE(starex80 @ Jan 22 2017, 11:35 PM)
I opt in embassador but it sms state that I need to remove the competitor apps.
But I didn't do so.
And I didn't receive message confirm I am the ambassador.

Do I still consider pro driver in this scenario if meets all criteria?
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Why you opt-in but didn't remove competitor driver app? If you insist to keep the app, then you'll receive the same message again by next Friday night until you remove it. You'll only qualified and receive confirmation message after removing it. Hope this clarifies.
July 2nd
post Jan 25 2017, 03:43 PM

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QUOTE(imbasean @ Jan 25 2017, 03:32 PM)
Every sifu over here . I wonder why i havent receive the incentives on the apps . Could anyone answer that what time is the most late u all receive it ? Quite nervous on the first kuli incentives
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Every Tuesday night before 12 midnight. Did you check the transaction history last night? Did you receive RM8 promo by last night followed by incentives?
July 2nd
post Jan 25 2017, 03:50 PM

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QUOTE(technosakai @ Jan 25 2017, 03:25 PM)
So whole week hardwork all the early wake up for MP incentive burn?
Yeah. Newbie ma. Didn't know. Now have to accept all jobs to make AR up
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It's too early to judge whether you qualify for incentives until the end of this week. Starting now, accept as many jobs as possible to up your AR.
July 2nd
post Jan 25 2017, 04:07 PM

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QUOTE(imbasean @ Jan 25 2017, 03:47 PM)
No i didn't receive anything . My credit balance topped up +4 because the promote code thingy
and cash balance still remain the same . What i need to do ? Thanks for answering !
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Wait for the statement on Thursday evening and see which program you are in. Most probably, they put you under Grab Flexi program. If you do meet all the criteria but happened to put into wrong program, then e-mail to the address provided below the statement e-mail with screenshot of your app main page to prove your AR, CR and SR.

Don't worry. 1 day to go. Oh ya! Check your spam folder because all mails from Grab sent to spam folder since last week! rclxub.gif
July 2nd
post Jan 25 2017, 04:30 PM

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QUOTE(imbasean @ Jan 25 2017, 04:17 PM)
Okay then , just wait for tomorrow biggrin.gif thanks for answering !
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July 2nd
post Feb 7 2017, 08:41 AM

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QUOTE(shoduken @ Feb 6 2017, 09:25 PM)
so should tick YES on the question of previous 7 years regarding traffic offences i.e. fines?
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I think almost everyone can't hide from summons for such a long period. Just tick yes, you should be fine. I and my friend also ticked yes, and both of us activated successfully. Cheers!
July 2nd
post Feb 8 2017, 08:46 AM

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QUOTE(skynet2020 @ Feb 8 2017, 08:12 AM)
no history from grab application for drivers? i tot they should sent like receipt to drivers oso for every trip just like the receipt rider got in emel for every ride they take.
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No, their e-mail statement is very brief by stating total amount for particular block i.e. MP, UP, HP, P and B. I always count incentives and busy areas manually and can say 99.99% correct on incentives. Their busy area ratio is slightly higher than my manual count, maybe they take into account some pick-up points which are not stated in the busy area map. Sorry that I dunno how to show you all here but you all can pm me if wanna see the calculation. So far 100% correct for the past few weeks. biggrin.gif
July 2nd
post Feb 8 2017, 08:55 AM

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QUOTE(liquid_alien @ Feb 8 2017, 08:43 AM)
how come my incentive top up all went into credit wallet, isnt it supposed to be more than 150 will be transferred to bank account ? Now i have more than 200 inside credit wallet
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Incentive top up went first into the credit wallet on Tue or Wed night, then the total amount (credit balance+incentive) - RM150 = Friday bank in. Means they'll transfer RM50++ to your bank account on Friday. Don't worry. biggrin.gif

They will keep RM150 as 20% deduction in the credit wallet.
July 2nd
post Feb 9 2017, 11:06 AM

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QUOTE(chianpy @ Feb 9 2017, 09:51 AM)
I always off the available after pick up. Then i will ON it back just before drop off. This will not get any annoying B2B
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Then by doing so, did you get full hour incentive or just partial?
July 2nd
post Mar 1 2017, 04:43 PM

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QUOTE(mushigen @ Mar 1 2017, 04:35 PM)
I am the opposite. I only open the app once I am at the guardhouse at my apartment. So kena wait lo. Those chaps probably experienced long waiting so they evolved.

There are two sides of a coin. Last Friday, a Grab driver accepted my booking. Then, the app told me "driver is dropping passenger and waiting time is .."  I respect his hardworking attitude, but if you are not available please let other drivers earn the money and save everyone's time.
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I think you're not a driver, right? You don't know drivers need to accept bookings even though there is passenger in the car to keep acceptance rate higher if he is incentive driver?
July 2nd
post Mar 1 2017, 06:34 PM

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QUOTE(mushigen @ Mar 1 2017, 05:10 PM)
Yeah, but surely he can choose not to accept the job, right? I'm not a driver, so please enlighten.
Yeah I have read about the incentive scheme. He needs high acceptance rate so he accepted the job at the rider's and other driver's expense. And when I cancelled the request, I am "penalised" - the app warned me that higher cancellation means lower chances of getting a ride next time.
Will he complain if rider makes an early booking to cut short waiting time?
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Most of the time I know drivers are the one who always get 'penalized' by waiting for inconsiderate passengers who at drivers' own expenses especially those made requests but yet to be ready until drivers call up which may take not less than 20 minutes or 2 minutes prior to reach, cancelled! You can make early booking if you want to downgrade yourself to be one of them...

System may assign your request to the nearest driver. Like what you expect, 1st driver doesn't accept your booking request because he's so understanding to know that passengers like you dislike to wait but how you can guarantee the next driver doesn't have passenger in the car? Then in this case, you'll never get a driver because Grab launched this feature recently and almost all drivers forced to accept this new feature. 2nd or 3rd driver will have passenger in the car too no matter you use both Uber and Grab platforms.

My suggestion to you, if you really can't wait, request the car earlier but make sure you can reach the pick-up point in less than 2 minutes after they reach by informing the driver thru in-app chat feature before they reach. Be considerate to drivers, they are forced to do so as they may face disciplinary action if ignoring too many requests...
July 2nd
post Mar 1 2017, 09:19 PM

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QUOTE(mushigen @ Mar 1 2017, 08:56 PM)
Thank you for enlightening. I did cancel the job and felt a little guilty doing that. Anyway, another driver accepted the second request in a jiffy.
The app did display a "warning" about lower chances of securing a ride if I cancel jobs frequently - forgot the exact wordings..
I agree with you.
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July 2nd
post Mar 8 2017, 08:48 AM

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QUOTE(Jitty @ Mar 8 2017, 08:16 AM)
Me too... Incentive do damn little.
Totally out from my calculation by 10%
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Mine 20%!!! mad.gif
July 2nd
post Mar 8 2017, 09:55 AM

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QUOTE(Jitty @ Mar 8 2017, 09:26 AM)
Totally agree with you.

I suspect they dint change the settings as well.

Also, they havent pay out the addition of 30% (50% This week) addition for the grabshare promotion.

Haiz, but all decision by grab is final. I think we cant argue with them.

sad.gif
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It's their system or humans error, not because of the plus RM5 starting Friday. My plus RM5 less than RM50 only, but less RM160 in top up.
July 2nd
post Mar 8 2017, 08:45 PM

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QUOTE(jackal_x2005 @ Mar 8 2017, 06:51 PM)
that is still tiny. Mine they said will deduct RM 58.14 of incentives from credit wallet. Haizz  mad.gif
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That was overpaid amount, you don't get less than you should have. Cheers!

This post has been edited by July 2nd: Mar 9 2017, 08:28 AM
July 2nd
post Mar 8 2017, 08:47 PM

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QUOTE(achocho @ Mar 8 2017, 06:09 PM)
Try install competitor driver app
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July 2nd
post Mar 8 2017, 08:50 PM

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QUOTE(popmaster22 @ Mar 8 2017, 06:14 PM)
Master grab, i have been driving grab for a month now. I oredi opt in for grab ambassador  for two weeks. But til now i still can't get the ambassador programs. Why?
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Check your weekly statement see what programme you were in. Some didn't receive any Ambassador confirmation message but actually opted in successfully.
July 2nd
post Apr 6 2017, 09:19 AM

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Incentives RM1176.20 - 20% = RM940.96
GrabShare Bonus = RM28.80
Total top up = RM940.96 + RM28.80 = RM969.76
Fares collected = RM1103 + RM28.80 = RM1131.80

This post has been edited by July 2nd: Apr 6 2017, 09:44 AM


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