QUOTE(starex80 @ Aug 3 2017, 06:50 PM)
That seems to be the best solution.GrabCar Discussion V2, Info and FAQ
GrabCar Discussion V2, Info and FAQ
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Aug 3 2017, 08:24 PM
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#361
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Aug 3 2017, 08:31 PM
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#362
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Aug 3 2017, 09:36 PM
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#363
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QUOTE(crixalisrox @ Aug 3 2017, 09:27 PM) Other than that, u have to cancel yourself. If rider wrong location/destination, ask them to cancel and.book again. If grabshare rider ask u to wait 5 minutes, ask them to cancel and book.again. If 5 person show up, ask them to cancel and book 6 seater. If rider is eating ice cream, ask them to cancel and book again when ice cream is finished. If rider is so dirty, u have to make your own judgement. |
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Aug 4 2017, 03:29 AM
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#364
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Aug 4 2017, 07:58 AM
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#365
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QUOTE(forever1979 @ Aug 4 2017, 06:51 AM) my rating is kind of yoyo, from previously 4.93 2-3 mths ago, down to as low as 4.80 at one point, and yesterday was 4.97.... Correctmy attitude still the same, but now i learn a bit, always cancel those complicated ride, i.e. rider keep pushing faster, pick up point far, destination that i not familiar with etc... |
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Aug 4 2017, 08:31 AM
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#366
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QUOTE(AzureOfSky @ Aug 4 2017, 08:24 AM) Hi guys. Just wanted to ask and get some opinion. Few months back i used grabhitch to catch a ride from KL to Melaka and planning to get one next week from KL to batu pahat. But cant find the option in the apps anymore. No more grabgitch. Pay more, use grabcar.. and make sure u book when there is a price surge. Lol. Sure alot of drivers want to accept your request.Has it been disabled? And is there any alternative for long distance transport like grabhitch? Taking the bus is my last choice. Tq |
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Aug 4 2017, 01:01 PM
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#367
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QUOTE(kojack18 @ Aug 4 2017, 12:20 PM) Always wondered if dont count incentive, would the fare guarantee allotment remain untouched as well. Fare guarantee less 17. If repeat passenger and fare is big, like rm10, better cancel. RM3 is ok, wont affect much.Eg. Hp block Trip 1 = 3 Trip 2 = 5 (same passenger u picked up earlier in the week) Trip 3 = 9 Would i get rm30 (2 trips hp block) fare guarantee less 12 or Rm30 fare guarantee less 17? Im concerned grab deem as 2nd scenario coz would mean lesser incentive payout for that hr. |
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Aug 4 2017, 03:32 PM
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#368
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QUOTE(akagidemon @ Aug 4 2017, 01:20 PM) last week was hell week for me. alot of cancellation and bad pings regarding grab gps problem. My account was re-activated yesterday, this am after doing 15 trips from 6-10am, it got suspended again. This time i guess its permanent banned. Reason is high cancellation. My PAX is really high for the last 3 weeks due to mostly bad b2b matching. so from ambassador i terus drop to flexi lol... First of all, they removed the BA requirement and reduced the incentives. With the small amount of drivers in city area, they increased the search radius, when riders cancelled, I get the blame. No matter how many times u report to CS on rider cancellation, we still kena. I have highlighted this issue many times to them but the only action they take is to suspend me, which is never going to solve the problem. Watch out guys, this thing is definitely not fun. When b2b first started, pings like this has never happened and never have I got ping from 2.5km away at 8am in the morning. This post has been edited by monkeyboy: Aug 4 2017, 03:32 PM |
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Aug 4 2017, 03:54 PM
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#369
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QUOTE(moosekaka @ Aug 4 2017, 03:44 PM) how high is your pax? this morning got rider cancelled? sorry for your troubles bro, maybe you gotta go to gdc and complain or plead your case again.... perhaps someone in this forum got connection to grab managers? or email Sean Goh? I went to gdc this am and made a plea + wrote email to the dlr team. Also, i sent message to sean goh linked.in account. Not sure if they will pay attention. If this kind of very minor case can kena permanent banned, susah la. U guys try to drive 60 hours a week with 80% pick up from KL City, sure alot of PAX.Based on the 10 months history, I have completed almost 7000 jobs, DAX 600+, PAX 1000+. |
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Aug 4 2017, 03:56 PM
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#370
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QUOTE(akagidemon @ Aug 4 2017, 03:47 PM) weird since he just got back his acc yesterday and today terus kena banned. Yes, every case is different dept. Customer experience is on. CR is one. AR is one. Cheating case is one also i guess.it seems like different depts in grab is not communicating properly with each other |
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Aug 4 2017, 04:01 PM
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#371
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QUOTE(July 2nd @ Aug 4 2017, 03:55 PM) Your case came across my mind this morning. Since last week already went for 5-day suspension, the next action will be permanent ban and unfortunately they really did it on you this week. What happened last week is happening now... Their procedures are sms notification today and suspension tomorrow. It really doesn't make sense that you got banned because of high pax cancellations but it's true... Grab is crap to the max by nonsense funny SOP!!! Ya la, if I cheat riders $ or if I click pick up & drop off on grabpay without actually completing the ride, kena permanent banned, nevermind la. I deserve it. This one rider cannot wait for drive and calx, i also kena. Some rider, already agreed to wait 10min, we made effort to go, still kena cancel. Some, 3 seconds after we accepted, kena cancel straight away. We also kena.Sorry to hear so... During the refresher class, we did ask how to stop PAX, they also cannot answer. Really susah. Last time there is no such thing as PAX. This post has been edited by monkeyboy: Aug 4 2017, 04:10 PM |
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Aug 4 2017, 07:44 PM
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#372
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Aug 4 2017, 11:28 PM
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#373
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QUOTE(moosekaka @ Aug 4 2017, 10:15 PM) bro not to criticize but for seven hours online on Friday only 15 trips... that's like two trips an hour.... you should be able to average three trips per hour if you say all short trips and want to play incentives hard core. Ya la. True. This am alone, 6-10am, i did 15 trips. In my mind, sure can hit rm550 nett... but at 10ish while having break, my app deactivated already. I will be having permanent break.If u guys want to play incentive, come to my place. Ampang & KL. Once u get into KL, just stay there, dont accept any trip going out of KL. UThant, KLCC, Bukit Ceylon, Ampang Park, Hampshire, MyHabitat, Kampung Baru, Masjid Jamek, these are all the morning hotspots for RM3-RM6. One place to avoid is Putra because when u get there, u end up getting ping from Regalia Residence which is so hard to get in during peak hours. That place is a shithole. 11am-5pm, stay anywhere in KL and u still can do 4 trips an hour. All under RM6. Avoid going out until it is past 5pm. This is my Friday SOP. Somebody's gotta take my place and earn that easy RM300 nett friday incentive. There is no miracle in my strategy. What I did is I controlled my radius. Same goes during weekend. Try to come to ampang on saturday afternoon, really not many drivers there, u will end up driving nonstop no break for 5-7 hours within a 3-5km radius. U guys still have a few months left to play this. Go grab that 1k/week. It's easy. This post has been edited by monkeyboy: Aug 4 2017, 11:53 PM |
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Aug 5 2017, 10:28 AM
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#374
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QUOTE(flyingteeku @ Aug 5 2017, 10:16 AM) Ya, it's quite sad that I have to stop playing this game. I am not sure if they will accept my appeal. But I'm sure something else is coming up. Life's like that. Things happen for a reason. But indeed driving grab can change the life of people. Traffic jam was my greatest enemy, but now it is my closest friend. Lol. |
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Aug 5 2017, 01:18 PM
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#375
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QUOTE(willemng @ Aug 5 2017, 12:50 PM) Dear Grabber, we received multiple feedbacks from your recent passengers that the ride was cancelled without valid reason. Please note that your account will be suspended for 3 days from 5.8.2017 to 8.8.2017. Repeated feedback of this nature could result in permanent deactivation of your account. Please provide your feedback here - https://grb.to/gcfeedback so we can hear your side of the story. Thank you. They will fine whatever reasons to stop us. That day at GDC, one driver been driving for 2 years, kena permanent banned because driving style not proper e.g. sudden brakes No specific details yet to ask me to provide the stories while i cant access to booking id. Guys i think they are taking necessary action to wipe all incentive driver. Dont even ask me go for class. Already want to ban me forever. No sms plus cr only 5.7 Imagine 100 trips, 5 bloody selfish riders just want to get their record clean and blame driver. [attachmentid=9018290] This never happened before. This post has been edited by monkeyboy: Aug 5 2017, 01:19 PM |
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Aug 5 2017, 01:35 PM
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#376
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QUOTE(willemng @ Aug 5 2017, 01:18 PM) reason can be depends on the situation. sometime i cancel, sometime rider refuse to cancel, sometime no show Im still hiding in my cave, thinking of the next thing to do. Kena banned like this 2k/week side income not many opportunities out there. Still thinking.but this week i get alot fker riders that booked, arrived, waited, then no show or booked, ok to wait, arrived, cancelled me @monkeyboy sifu any other game for me to join? i think i cant play this game for long too. |
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Aug 5 2017, 01:38 PM
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#377
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Aug 5 2017, 01:50 PM
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#378
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Aug 5 2017, 07:17 PM
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#379
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Just now i took a grab from house to changkat. 2 minutes before arrival, driver got a ping from kl tower to klcc. Few seconds, rider cancelled on him. I laughed and told driver, i got banned because of that. He panicked. Haha
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Aug 5 2017, 09:36 PM
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#380
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