QUOTE(bristlebb @ Dec 22 2016, 09:26 AM)
did u sent them email? if yes how was the outcome?
Already emailed. need 4-5 working days for them to investigate and reply. today is 4th day. GrabCar Discussion V2, Info and FAQ
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 Dec 22 2016, 10:05 AM
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#21
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Junior Member
23 posts Joined: Jun 2013  
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Dec 22 2016, 04:26 PM
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#22
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Junior Member
23 posts Joined: Jun 2013
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QUOTE(bristlebb @ Dec 22 2016, 11:56 AM) what happened actually? No. Differ from my manual calculation. much much lower because they put me under grab flexi.the figure in your statement not tally with your apps? |
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Dec 22 2016, 04:55 PM
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#23
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Junior Member
23 posts Joined: Jun 2013
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QUOTE(bristlebb @ Dec 22 2016, 04:45 PM) Yes that happened to me too. AR & Cancellation rate yes. Busy area i don track. But my question, was the figure in your statement (AR, CR, rating, busy area%) tally with your app's figure/manual calculation? Most important is all 4 criteria are hit in the statement. So by right they shouldnt had given Grab Flexi. |
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Dec 22 2016, 05:30 PM
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#24
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Junior Member
23 posts Joined: Jun 2013
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QUOTE(AskarPerang @ Dec 22 2016, 04:57 PM) How much is your busy area % as per stated in the statement email? Busy Area 82%AR 85.92% Cancellation 6.56% Rating 4.96 |
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Dec 29 2016, 11:25 AM
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#25
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Junior Member
23 posts Joined: Jun 2013
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QUOTE(Steven_aka_G @ Dec 29 2016, 11:22 AM) Don't know if I'm reading you right, but Grab deducts what was in excess during the top up. Yes this is correct. instead of Friday night balance.Lets take last night. Grab top ups to you and your wallet has RM300 after the top up. Grab will bank in RM150 to your account on Friday. So when Grab deducts your wallet say Friday night and you've driving and your wallet has RM280, it will deduct RM150 and your wallet will be left with RM130. |
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Jan 19 2017, 05:48 PM
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#26
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Junior Member
23 posts Joined: Jun 2013
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QUOTE(destiny6 @ Jan 19 2017, 05:24 PM) Yes they can book on behalf.....I encountered a few such cases d.....No issue I have fetched quite a few using other people's name. |
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