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 GrabCar Discussion V2, Info and FAQ

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bcombat
post Jul 5 2017, 07:33 PM

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bcombat
post Jul 5 2017, 11:29 PM

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crapcar copy and paste lots of ublur practice....
Infamous long picking up distance is one of them
bcombat
post Jul 7 2017, 02:26 PM

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yesterday pick up 1 Arabian
ask me whether can smoke in car or not.
bcombat
post Jul 7 2017, 07:44 PM

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QUOTE(forever1979 @ Jul 7 2017, 04:59 PM)
can the committee propose for peak hr like 7am-9am, 5pm-8pm, GS either

1. cannot rate driver
2. Totally no GS at all

because i think my rating drop because of many black face ppl
got one mother purposely call me to confirm whether her son can be drop 1st or not, because he got class. She want 'confirm' one
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They will told u that 90% of gs rider give 5 stars rating
bcombat
post Jul 7 2017, 11:55 PM

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QUOTE(monkeyboy @ Jul 7 2017, 11:31 PM)
Not when.its raining and no u cant even.open the windows la
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QUOTE(mahjongkaki @ Jul 7 2017, 11:50 PM)
Yes i agree. You r right. Cant open window cos raining then cant smoke. The bangla got no common sense!
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U sure the next rider cannot detect cigar smell? Some are very sensitive to the cigar smell.

Also need to check if there were any cigar dust that dropped on seats or floor.

bcombat
post Jul 9 2017, 10:06 PM

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QUOTE(AskarPerang @ Jul 9 2017, 09:50 PM)
91% of GrabShare rides, drivers being rated 5 stars.
View here (time 55:55):


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I think next time the appropriate question is what is the % of 5 stars rating for "Matched" grabshare trip.
bcombat
post Jul 10 2017, 02:15 PM

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Yesterday night pick up one passager from north court in mid valley. Helping the riders to put the baby trolley into my car bonnet. I believe the nearby taxi driver saw it...

After that try to get out from the entrance and turn into main road (lingkaran syed putra)....one of the taxi car blocking the left lane of the lingkaran syed putra ....I have to keep to the right lane but there are car coming from the right lane of lingkaran syed putra...

Still able to move on after that....but it was quite irritate and can be dangerous if the car from the right lanes are moving fast...

Anyone 1 experience it? How to overcome this issue caused by idiot cab driver?
bcombat
post Jul 10 2017, 09:42 PM

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QUOTE(monkeyboy @ Jul 10 2017, 09:36 PM)
I get 1 star all the time.  Because I always scold those riders who make me wait long long.  But still my rating is 4.86.  No problem.  The best thing to do, if u have issues with the rider, cancel the trip.  If u already click pick up and then something happens along the way, drop off the rider any where, call CS and ask CS to cancel the trip.  No doubt that we lose our earning, but at least not lose our rating.
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u so jialak one.

bcombat
post Jul 10 2017, 11:14 PM

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QUOTE(moosekaka @ Jul 10 2017, 10:42 PM)
haha I always made to wait one, normally max five minutes.. haven't had to threaten anyone to cancel because wait time exceed ten mins yet.... but the most stress for me is go to the destination customer not there because ping point selected is wrong....
... have to cari.... maybe when I'm more experienced like sifu I'll just cancel 😂 and select customer give wrong destination under the cancel reason
example klcc always got problem like this one especially when customer are Indo don't know how to use the locate button
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No only in klcc....everywhere also got these type of riders

Yesterday one rider put pick up location as Frarenheit 88 entrance but in fact they were in pavilion bukit bintang....query me why didn't stop in pavilion entrance some more....idiot.
bcombat
post Jul 11 2017, 11:16 AM

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QUOTE(yhtan @ Jul 11 2017, 11:15 AM)
I already told her to sit in front since she was alone, a chinese lady, i already warned her that might 2nd booking and i don't know what kind customer i will fetch.

She take my word as pinch of salt and just say it's ok and sit behind like a boss, think that she might not match with 2nd ride whistling.gif

2nd ping come in and there was a lot car behind and she doesn't have chance to switch seat at all. Come in 2 Bangla and the smell was puke.gif

I guess her lesson learnt, just follow driver advise because we know what we will face in next moment rclxms.gif
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Your rating after that ok?

bcombat
post Jul 11 2017, 12:20 PM

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QUOTE(AMDAthlon @ Jul 11 2017, 11:28 AM)
Wanna ask flexi / fare driver, you guys usually accept only high fare and ignore low fare jobs or sometimes accept low fare too?
Because I wonder if keep ignoring jobs, let's say 10 jobs per day would cause account to be suspended eventhough its still not end of the week(to achieve minimum 30%)?

Or only suspend if below 30% at the end of the week?
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Take & give a bit lah. Sometimes shorter distance at high surge actually quite worthwhile for driver to pick up.

Accept some short distance trips to make your AR at healthy level.

This post has been edited by bcombat: Jul 11 2017, 12:21 PM
bcombat
post Jul 12 2017, 12:50 AM

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QUOTE(willemng @ Jul 11 2017, 10:05 PM)
Come.  We go cari their pasal la.
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Unfortunately taxi driver are more united than us.
bcombat
post Jul 12 2017, 12:54 AM

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QUOTE(moosekaka @ Jul 11 2017, 10:25 PM)
Disagree, as a rider some just want to get from point A to point B and prefer not to talk. If you force convo they will feel uncomfortable. There is an art to judge people whether they want to convo or not
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QUOTE(humanbeing99 @ Jul 11 2017, 10:32 PM)
I just say Hi, xxx drop off? Then bye. I wont purposely start any conversation unless rider is the one start. 😂
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QUOTE(willemng @ Jul 11 2017, 10:35 PM)
Concluded you are not a skillful talker. 

i got a ping from taman jaya lrt to pkns building by a indian lady.  She was black face (emotion) before enter the car.  So i just keep chit chat with her.  She was happy upon drop off and rated me 5stars. 

The other one is rm15 fare trip.  End up the chinese lady give me rm50 and asked me to keep the change.
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Perhaps there is no right or wrong for this answer.

Perhaps depends on how the driver talks etc.

Anyway, try both ways and check our ratings next days then know which way are suitable for us.

This post has been edited by bcombat: Jul 12 2017, 12:58 AM
bcombat
post Jul 12 2017, 12:58 AM

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QUOTE(akagidemon @ Jul 11 2017, 07:10 PM)
Uber signed mou allowing taxi to do uber. It's called ubertaxi
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Hope they can tahan the followings:

1) don't know destination b4 hand. No like b4 reject if they don't like the short distance trips etc.

2) pick up distance far far for the short distance trip

3) driver rating:- hope they can maintain high ratings... LOL.
bcombat
post Jul 13 2017, 03:57 PM

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Recently became riders....

Good thing is that driver request to cancel item has been moved to last item instead of the first in the menu
bcombat
post Jul 14 2017, 01:12 AM

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QUOTE(monkeyboy @ Jul 13 2017, 10:18 PM)
Many of you got this message?  Called CS, she also can't trace which rider
Knn... but why my rating went up from 4.78 to 4.89 in a week?
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It is not that they cannot trace....they don't u to know which rider made the complaint or couldn't bother to look for it in the system.

Kicking out the rider should only be done in the extreme cases, once in a blue moon. Otherwise cs was wonder why this driver kept kicking out the riders....ending up thinking It is the driver got problem.

This post has been edited by bcombat: Jul 14 2017, 01:22 AM
bcombat
post Jul 17 2017, 03:04 PM

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QUOTE(yhtan @ Jul 17 2017, 02:44 PM)
I don't think is motion sensor, your GPS will tell your speed and probably that figure will be statistic for Grab.

Even Waze also can detect your speed, for sure they can track your speed too
Report this bastard, GS i max wait 3min, more than 3min no pick up, cancelled on my own and move on.

Then later report to Grab say customer no show. That day teh tarik session Grab staff keep emphasize driver must report this kind of rider. Eg. Customer no show, last minute cancel, more than 2 person for GS and more than 4 person for Grabcar, pinpoint wrong pick up location.
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that is damn A lot 2 report wei!!!

bcombat
post Jul 18 2017, 03:13 PM

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https://forum.lowyat.net/topic/4362903
bcombat
post Jul 20 2017, 11:41 PM

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why crapcar got this type of stupid policy 1 ah??....need to waste our money and time to call cs to make remarks on rider + driver cancellation??

cs too free or we are too free??
bcombat
post Jul 23 2017, 11:05 AM

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QUOTE(yhtan @ Jul 23 2017, 10:49 AM)
Like this they will appreciate driver more, yesterday afternoon was so congested in KL area. Anyway KL city is really short of driver always.

Anyway Friday MP slot I encounter one customer saying that he book grabcar 6 times but nobody accept it, it was pick up drop off in bangsar area. Resulted he order grabshare and immediately I accepted it.

It was weird that driver rejected his grabcar ride, my thinking is either all fare driver ignore or grab system gaming rider and force them use grabshare.
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What is the fare amount?

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