Contacted Maybank about the cashback shortfall.
The CS said they would lodge a report.
didn’t ask about the settlement date, as I believe should give them some time to resolve the issue.

By the way, Maybank might discontinue the special RM100 cashback (offered twice a year) if customers keep complaining, since they have a big customer pool and dont mind to have lesser.
everyone could end up losing this benefit.

so far no
I still able to call Maybank since this is just a few minutes call

This post has been edited by theozis: May 20 2025, 06:30 PM

typically, I prefer to make a call if that is an urgent matter
people might say I forgot to read the email ...