Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Maybank Islamic MasterCard/PETRONAS Visa Ikhwan V3, Another Fantastic Cash Back Card
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 May 10 2025, 10:37 AM
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#1
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Senior Member
668 posts Joined: Sep 2006 
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Mine, spent over 1800.00 online. Cashback RM50.00.
Reading the response here... Do they expect us to to call up every month? NBTD with our lives is it? So incompetent This post has been edited by United Rulez: May 10 2025, 10:40 AM |
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May 15 2025, 11:11 AM
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#2
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Senior Member
668 posts Joined: Sep 2006
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QUOTE(Human Nature @ May 10 2025, 07:09 PM) cfrm@maybank.com.my  QUOTE(chukahae @ May 12 2025, 09:26 AM) Done using template. Let see whether Maybank can adhere to deadline. QUOTE(contestchris @ May 13 2025, 11:32 PM) Sent an email complaint. Got a call from customer service today, "facing issues, will credit it back by 21st May"Hi there, My Maybank Islamic Ikhwan American Express Platinum Card-i ending xxx only received RM50 cashback credited on 7 May 2025 for April 2025 transactions. This violates your T&C that the cashback for March and April 2025 is capped at RM100, as opposed to the usual RM50. As such, I should have received RM100 cashback for April 2025. I trust you have all my records. Name: xxx NRIC: xxx Phone: xxx Please credit the remaining cash back within 5 working days. Otherwise, I will have no option but to escalate this matter to the relevant authorities for misleading and defrauding customers, and seek redress as it may be deemed fit. beLIEve liked this post
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May 19 2025, 07:59 PM
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#3
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Senior Member
668 posts Joined: Sep 2006
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QUOTE(ideaplus @ May 19 2025, 05:09 PM) I received a call from Maybank just now, said that they already rectified the issue and the missing cashback will be credited into the account around 21/05/2025. I received another call today "By 29th May"This post has been edited by United Rulez: May 19 2025, 07:59 PM |
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