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Credit Cards Maybank Islamic MasterCard/PETRONAS Visa Ikhwan V3, Another Fantastic Cash Back Card

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Exa_Bytez
post Dec 29 2019, 02:26 PM

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Hi all, need your help to clarify. In my credit card statement, there is item "MGMT CHARGES" that charge me RM7.++. May I know what is this? I paid my card on time before due date every month via standing instruction. Thanks
Exa_Bytez
post Dec 29 2019, 02:37 PM

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QUOTE(eddievh @ Dec 29 2019, 02:29 PM)
That's islamic card terms for interest.
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THanks. Pay on time also kena interest? rclxub.gif
Exa_Bytez
post Dec 29 2019, 04:19 PM

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QUOTE(fruitie @ Dec 29 2019, 03:06 PM)
Rightfully no. Can you confirm you paid full statement balance before or on due date?
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Ok here's the chronology.

11.11 - bought a phone from Lazada - Rm1611
12.11 - return back the phone
26.11 - 11' 19 statement out
27.11 - Lazada refund back direct to credit card
1.12 - Paid outstanding balance for 11' 19 (minus the phone price)
26.12 - got charge mgmt charge RM7.++

In this case, still cannot pay outstanding balance? Let say if I pay statement balance nonetheless with the phone already refunded, what will happen to the surplus?

This post has been edited by Exa_Bytez: Dec 29 2019, 04:21 PM
Exa_Bytez
post Dec 29 2019, 04:38 PM

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QUOTE(fruitie @ Dec 29 2019, 04:33 PM)
Yes, statement balance which includes the 1611. The credit will be used to offset your future transactions.
After statement balance is out, did you spend on anything else? Also how did you pay this payment? M2U?
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I normally paid statement balance via autopay on 1st of the month. But in this case, I manually paid outstanding balance only via M2U. I did spend on some other things after 11.19 statement balance was out and all these spending are reflected in 12.19 statement.
Exa_Bytez
post Dec 29 2019, 05:53 PM

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QUOTE(fruitie @ Dec 29 2019, 04:46 PM)
If you didn't spend anything after statement balance is out, that means statement balance amount = outstanding balance amount, then you can pay the outstanding amount (minus refund) as MBB doesn't allow one to pay more than outstanding amount.

In your case, you did spend, so it's different. To make it simpler for you, always pay statement balance and you cannot deduct the refund on your own.
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Thank you for the clarification.
Exa_Bytez
post Jan 29 2020, 01:22 PM

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Hi there. I just received my cc statement for this month I noticed there was a transaction that I did not make. I called maybank CS and they said the unauthorized transaction was via paywave. Weird thing is, the transaction (a fast food restaurant) happened 500KM from my location which I never go to before. I raised the question on whether someone can duplicate my card via paywave but the CS rep says no way and mentioned the card need to be there for the transaction to take place. Is this true? One more thing, should I pay my statement balance in full or minus this one out first?
Exa_Bytez
post Jan 29 2020, 07:21 PM

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QUOTE(fruitie @ Jan 29 2020, 01:36 PM)
Have you filed a dispute for this transaction? You cannot exclude it, else it is considered as short payment.
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Thanks. Later I raise the dispute. In this case it only charged me less than 100 for the transaction. But what if the unauthorised transaction reach nearly the credit limit. Do I still have to pay in full? And also, is it possible to enable SMS alert for every credit card transaction?

 

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