Samsung Samsung Galaxy Note 7/FE (Official Discussion V10), It's alive! Sort of
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 Feb 20 2017, 03:54 PM
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#1
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Junior Member
5 posts Joined: Jul 2014 
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Anyone still haven't get the refund from Courts Malaysia? Courts promised me will get the refund by end of January 2017..
But till now I didn't get any single SEN and news from them. |
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Feb 22 2017, 10:29 AM
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#2
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Junior Member
5 posts Joined: Jul 2014
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QUOTE(xisan @ Feb 20 2017, 10:53 PM) Send them an email with CC to Malaysia Consumer Organisation, CFM, CMCF & SKMM. Yup. Already cc them. Waiting feedback |
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Feb 22 2017, 10:36 AM
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#3
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Junior Member
5 posts Joined: Jul 2014
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QUOTE(antaras @ Feb 21 2017, 11:30 AM) My share of Courts (Damansara) issue. Made my return on end of November. Was told it will take 14 working days. Called them on mid of January, was told it will be refunded on end of January. Called them again last Friday, was told it will be refunded on end of February. Demanded to speak to their person in charge, was told he will return my call in 24 hours time. So... until now no one calls me. Some stores/company need to be burnt down. #justsaying Courts Malaysia replied me saying that the refund is pay out by Samsung Malaysia. All ours details already submitted. Im curious why the process taken so long. Almost half a year to just refund the RM300. Crazy. |
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Mar 13 2017, 07:16 PM
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#4
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Junior Member
5 posts Joined: Jul 2014
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QUOTE(antaras @ Mar 1 2017, 06:48 PM) Just called Courts again... the person on the phone told me that NONE of the customers that opted for the exchanged programme got refunded yet. Meaning the RM300 refund never ever started yet. Like what?! Get the replied from Samsung Malaysia email support saying that Courts Malaysia will pay our the refund on end of March 2017. Ya, need to wait one more month again and I don't actually 100% will believe Courts will pay out on time. (Why can pay straight now rather than wait another month again?  ) For those who yet to receive the refund you may go the Samsung Malaysia FB page to inquiry/complain them. (Below is the their fb page link) https://www.facebook.com/samsungmobilemalaysia/ |
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